Customer Reviews for Secured Stg Paradise Park Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Secured Stg Paradise Park Inc
I was charged two days instead of one. The gas tank was not full. I had to call UHaul customer service to begin to get this resolved. Now have to wait up to 72 hours for someone to call me back to return my money. This has not been a good experience.
Very accommodating personnel and helpful
It was closed and gate locked and had key drop
as i dropped truck off a few hrs after it closed
I can not read or open my receipt on email so no idea what it says
Trailer was clean and ready at pickup. Staff was helpful and connected the trailer for me. Individual working the desk was new and had some problems navigating the rental screens on the computer, but she was very helpful, courteous, and didn't hesitate to call for help when she needed it. Overall, good rental. Will keep using this location for my Uhaul needs.
great service but didn`t accept one month free storage. READ FINE PRINT!
The facility was excellent. The issue I do have is being required the do a survey to get my $6.95 refunded. I will not be using this service again.
I did not get a phone call from the facility. I called them 4 days later and they did not see my reservation in the system at that time. Eventually they did and the rest of the experience was good.
the ladies were friendly and helpful
very courteous and helpful. location was somewhat difficult to find.
The staff is very nice and we are pleased with the facility. The hours on the weblink on uhaul.com are not consistant with the site hours.
Wasn`t able to use this facility but the few times I called them they were very helpful, kind and if I am ever in the area I would use them.