Customer Reviews for Security Public Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Security Public Storage
The lady who helped us was great. Very friendly and helpful. Only down side was it was a fiasco getting to that point. U haul reservation previously made had me picking up from S&J Moving Supplies. Even though we discussed that I would need the unit about 6 hours, they had me scheduled for a 9:15 pickup at a location where they closed at 1:30 Pm and there was no 24 hour drop off. They offered me to return the truck the next day (monday which i work anyways so that was not an option) and pay an additional days rental. So they wanted to charge me two days rental fee for having the truck less than 24 hours in my possession. NOT SURE THAT IS LEGAL? I would never go back to or recommend S&J moving supply or U haul reservation service.
My Uhaul experience was HORRIBLE, the "location" was great. I had a truck reserved for in my area at 8:00 a.m. They call me a day before and tell me no trucks are available in my area. I had to drive an hour and a half just to pick up the size of truck that I needed AND the earliest I could pick it up was at 9:30 a.m. This delayed all my plans and the people that were scheduled to help me move. It set us back in time, added a great deal more amount of stress to the already stressful day. I would NOT recommend any of my friends or family to use u-haul.
Give the ladies a two thumbs up for their best customer service and attention to detail. They made us feel safe leaving our belongings there. I would highly recommend this locale.
I was not able to rent storage it was too small
the staff provided excellent customer service. As long as my belongings are safe I can say I am a satisfied customer.
the facilities are will secure and accessible from my place.But the room I was rented was in the 2nd floor and the cart Im using thier from elevator is working but has a broken part in the side.