Very helpful and nice management.
Joe and Andrea Joynt | Overall Experience
Customer Reviews for Rent A Space
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had an issue with the self check in on the app, because I tried to follow the pick up your truck link before I was at the location. Then when I arrived at the location that pick up link was gone. I called the customer service line and was promptly sent a new link. It was a little frustrating with the technology part but overall a good experience.
Angel PricerHaving to park on the side of the road is a bit odd
Austin HermanThe manager at this location was very friendly and helpful, I will highly recommend this particular location to friends and family because of him !
FRANK MAGAROThe best experience with rental facility
Mohamed Belkitar | Overall Experiencen/a
Kim BrunsonThe woman was late. Lied about returning it. Wasn’t available when I had to return it. Didn’t know what she was doing. Gave me extra rentals and charged for it (I didn’t ask for 2 sets of pads) said I had a dolly when I didn’t. I am furious.
Jennifer BraunI’m sorry I forget the gentleman’s name from the office that helped but he was great made everything easy and smooth A+++
Jason UlerickNot enough room for drop off
John AurandThe after hours drop off process was a nightmare
Shaylynne MooreThe worker at this location was great!! Gave us advice and was very friendly and talkative.
Brandon McCauleyIncredibly helpful staff! A pleasure!
William SokolRob was the absolute best!!!! Very kind, professional, understanding & helpful! He made the renting experience easy & pleasant. Especially the move out! I can’t thank him enough!!!!
Daphne McClain | Overall ExperienceFound two paper towels in truck. Very good experience.
Floyd ConklinGreat value for the money. I particularly like that there was only a single rent increase in the entire time (over a year) that I rented with them. (Other places I have been have a habit of raising rent every five or six months.) RENT-A-SPACE is a fair dealer.
Peter Daubenspeck | Overall ExperienceGive better drop box or key drop location instructions- it was difficult to find the pick up keys and hard to open the box and key drop was easy functionally but hard to find
Shantih DeanU-Haul tried to charge me $50 more than the price that I was quoted online. The phone representative said it was taxes, but taxes were included in the online quote. I ended up taking off the $60 insurance in order to keep in budget.
Bartholomy HendersonVery helpful and informative rep. Wouldn’t do anything different
Nancy NigroNothing like everything is perfect and I had a lot of help
Davion NessRobert was exceptionally helpful!!!
Shelley BrooksThe seems to be an issue with run off water for the storage units. I guess the fact that you were given skids to put under the items that were being stored in the storage unit. I found that when moving out, some of the furniture sustained water damage. I really feel that you need to disclose the drainage issue when checking into a new unit.
DOUGLAS ALLEN KNEPP | Overall ExperienceI picked up my truck after hours. Not the greatest experience ONLY because it was blowing snow and the key slot was outside of the gate. No fault of Uhaul. The truck itself was cleared of all snow, was clean inside and ready to go, which I appreciated!
Madeleine BowmanI have to say from start to finish, everything was effortless, efficient and quite easy. Your online reservation service is excellent; the company representative I dealt with at the site was fantastic (very friendly and professional) and the return of the vehicle was effortless. I can't think of anything to improve on the service I received.
Jeanne PeppardThe Uhaul.com/share was not working for me. Thankfully the front desk was very helpful
ROY SALAZARBest storage unit I ever rented so affordable which helped me a lot
Penny Amrhein | Overall ExperienceService was excellent, responded fast and on short notice in a timely manner. Everything was ready and clean. Highly recommend, thank you.
IQUAN STRICKLANDI would check lever on my unit. Very hard to slide back and forth to open unit. I had to get assistance once because I could not slide it to open unit.
Joann Smith | Overall ExperienceIt was convenient once you used the card access.
SHARON A BOSWORTH | Overall ExperienceFast, friendly service.
Thomas WashicNeed maintenance of the property. No parking spot for the vehicle. Leaving rental vehicles by the street is scary and carelessness of the uhaul.
Narad GhimereyMy only recommendation would be to fix the pot hole near the back gate
DAVID A NEYMAN | Overall ExperienceThe owner was very helpful. Because of what was stored in the facility I was there at least once a week, and she was always pleasant and friendly
RACHEL B KUHR | Overall ExperienceMrs. Jean Wiltrout has been an excellent staff person.
NANCY LINDER | Overall ExperienceEverything went wonderfully
Kateri McMillion | ReservationStaff is very friendly, and knowledgeable! Will be a returning customer!
PINCHAS S FEINBERG | Overall Experience