Customer Reviews for Silverlake Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Silverlake Storage
Excellent customer service..
Wonderful service and employees.
I truly enjoyed working with Sammie! She made the whole experience worth doing during a very stressful time and did so with a smile! If we ever have a need again, we'll be calling you!
Parking is very limited onsite. It wasn't a problem, though, since there's a Costco (big parking lot) right across the street, and I left my car there while I was using the rented truck.
There was a mix up on our reservation, Sam was great and fixed it so we would have the truck for the time slot we needed. Appreciated all her help.
Sammie was friendly and made the process of renting a uhaul very easy. I would recommend them highly to anyone looking to get a truck from this location at Silver Lake location
The person who works there was very rude wanted to find any reason to overcharge me.
Worst U-HAUL EVER, never will recommend anybody to go there.
had theft and fell nothing covered on insurance people rude false statements. liars. want me to pay but you will not pay for my injury. thanks you so much ur company has always been unfair and dishonest.!!!!!!!!! fuck off
it is a clever system to put the hand truck and the blankets in the back of the van with the seals to detect if they were used but they take up precious space!
There were no straps or bungee cords. This would have been very helpful! But overall it was great.
The lady who assisted us was very helpful and accommodating. We will go back there anytime that we need to rent a local U-Haul truck. Thank you.
The truck rental was an effortless experience, the vehicle was very well maintained (not usually the case for local rental's) the staff were friendly and helpful. I will diffidently rent from this location or refer to this location in the future. Thank you :)
Sammy and manager were helpful.
I did not receive my free month as advertised when I reserved online while renting my uhaul
Excellent customer service. Nice and clean facility. Very well managed and secure. Glad we made this choice. Extra benefit of free truck with move in. SCORE!
Staff was helpful and friendly.
The receptionist was extremely rude and not helpful. I would not store me things with this place knowing I may have ro deal with her again.