Both times we have used this location the service has been amazing
Joan C
Customer Reviews for Buds Variety Stuff And Plus Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The only complaint I have is they should tell people that it needs to be cleaned out or there will be a $25 charge
Michelle BThe only thing I was unclear of the conversion rate from kilometers to miles other than that thank you.
Rick SThis UHaul location is fantastic. The people are very knowledgeable and friendly. Don’t bother going anywhere else- this is it!
Peter DNothing The people were very nice thanks
Rick SThe local agent was extremely helpful and went out of his way to try and resolve the issues with the EXTREMELY PAINFUL mobile pick process that I was part way thru when he arrived earlier than posted open hours.
JOHNMARK NWry friendly staff! We booked this last minute as another location didn’t have our truck available. So happy they could accommodate us. Highly recommend!
Katie GHonestly way to expensive - go back to 60$ for rental and a free 200 kms not 59 cents a km… total rip off. You want more clients - do that.
Corey BGreat people and easy process start to finish. However, I got a different truck this week and the steering wheel was offset and the steering felt very loose while driving - fine for the short distance I was going but I wouldn't want to do a long-haul with that. Otherwise, great experience as usual. Cheers!
Christine BNothing! It was quick and easy and the people were friendly. Cheers!
Christine BThe service was amazing. Very quick and the van was clean and ready to go.
Christopher II had a really difficult time on my previous rental from uhaul, but this time it was a much better experience with employees going above and beyond to help me out! Especially the employees that are based at this specific location. Would definitely use this location for future rentals to come!
Jazzmyne rAll good. Staff person was knowledgeable, friendly and efficient. This drop off location was changed on the fly from the original online booked drop site - without issues.
Alex SMake sure the truck is clean.
Charlene CHonor the actual reservation made by the customer .
Tim MYour instore paperless set up was five times slower than the old paper “sign in” Everything had to be re-inputed and I had just rented 5 weeks ago. It was by no means the fault of the location, it was the slowness of your system and not saving information. The dealer system seems to slow! Yes I know I can do it myself online, but if I take the time to go to a store and buy something it should work smoother!
Steven MI found it to be a complete pain to put gas in the van I had. This is something that was brought to my attention by the gentleman I picked it up from. As I understand a request to have this issue fixed was brought to uhaul's attention but had not been corrected as yet. It ruined what was a great experience to that point. And to that I blame uhaul. Not Buds.
MICHAELC SWebpage check-in/ process to be quicker, average time it takes 1+ hours to check in and sign out equipment (even at store).
Ted TNot charge for gas that was put in the tank
Eric RManager very friendly and helpful
john pFriendly, personable, and pleasant to deal with.
Sean HI absolutely love the new owners ! Great people.
Megan PPleasant staff and easy drop.
Patrick SI think they are doing a great job in keeping their rental’s clean, thanks.
Paul PStaff were very helpful and courteous.
Michael B