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Eddie B
Customer Reviews for Big Sky Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were great. Very friendly and professional. Easy to work with. Communication was excellent. I had trouble with the mobile check-in process, but the owner happened to call me in the middle of it just to make sure everything was going ok, and she was able to quickly resolve my issue. I would definitely use their location again.
Bradley BSusanne was so helpful and kind and just the best!
Hannah MOnsite manager was very sweet and helpful! Online check in process was simple and the cargo van we rented was perfect for what we needed. Would definitely rent from this location again.
Heidi SThey were very helpful and easy to work with.
Robert IShe was very accommodating and helped to take care of my needs. Very appreciative!
Martell DTiny location with a crowded lot, very hard to maneuver anything in there.
Kenneth LNone great customer service
Cody HVery helpful and friendly staff. Was able to get and return the equipment with no issues. Truck was clean and worked great.
JONATHAN WThe person was not there during their scheduled hours. I ended up spending a lot of extra time calling customer service and freaking out. I honestly would never use U-Haul again after this if it weren't for the kind people who helped make it work over the phone and at the initial location. Thanks for helping me even though other people didn't pull their weight!
Jessica KThere was no equipment in the truck even though I rented an appliance dolly. Otherwise the truck had no problems.
Jeremiah BThe drive for the lot was not plowed
Thomas Gnate was very helpful, professional and friendly. 👍👍.
karem l