Customer Reviews for Southern Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Southern Self Storage
Friendly and thorough check-out
Fantastic Service, Rick was friendly, professional, and very knowledgeable. I really appreciate good customer service!!!!!! Thanks
keep doing what you are doing.
The young lady (so sorry that I forgot her name) who referred me to this location from the Tower location was very friendly, pleasant, and accommodating. She went the extra mile to ensure my last minute needs were met, despite the odds. In addition, Rick from the Old Washington Road location was very pleasant and accommodating as well. Such excellent customer service makes me more apt to share my experience with others and do business with them in the future. Please ensure that these individuals are recognized for their excellent workmanship!
Nothing. The customer service representative who helped me was excellent. He explained everything in detail and I was out and on my way quickly. Checking the vehicle back was quick and smooth as well.
I was a little concerned regarding the cost and the distance that I had to drive. The person who assisted me offered me an option that gave me 600 miles, built into the cost of the rental. I just left there feeling like had had received a great deal and that they were looking out for me. If I even need to rent a vehicle for hauling. They will be my first stop.
Talmadge M. Smith
The person help me was excellent. He was the best.
No improvements needed. I did have to call 800 roadside service to figure out how to turn off the overhead light in the cargo area of the van. But they explained it to me very well. Great service. I will use this service again in the future.
The drop box should have box to hold the key in instead of the key falling on the floor