Customer Reviews for Southern Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Southern Self Storage
Wayne runs a tight ship. Everything was great. All went perfect.
Could not locate UHaull store..No sign outside of the store indicating it's a UHaul store.
James was very professional and helpful!
tow dolly straps were slightly frayed, which led to one strap breaking at the end of trip.
Staff was excellent. Handled short notice request quickly and with friendly service.
Original drop off location did not have space for return. But second location was down the street. Gave excellent service
Get my first name right :)
Ensure equipment is operational priior to customer arrival.
Participating companies should be aware of operating hrs;My paper work indicated this location would close at 6 p.m. on Sun but when arrived, hrs on door listed Sun as being closed. I had to call to get instructions for turning vehicle in. Would recommend location to others w/caviat of calling to see if hrs on paper work are valid.
The staff at this location were so pleasant and helpful in my experience. Kudo's the this staff !!!
UHaul repeatedly changed my location pickup and times even after sending me a text confirmation. They also misinformed me of the closing time of the drop off location. Horrible
communication because it was incorrect. Although they tried to fix by adding more miles (which I didn't need) and the price was great, I would strongly consider another company - it was a very stressful experience. Only will use again if desperate.
Prompt and courteous service, always
Make sure that the brake light work on ALL U-Haul vehicles.
Friendly and thorough check-out