Customer Reviews for Southern Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Southern Self Storage
An excellent van! I loved driving it. Nice people at the rental center
It's Excellent Servic I like it
Very friendly staff. They were quick! I was on a tight deadline and was able to get in and get out.
Great and helpfull.
Trailers I have some trouble with the LED lights blowing fuses. had old lights this time and worked very well.
Many old trucks have the same problem with the LED lights. if the trailers has the special adapters for the old lights on the trucks.
Very strange signage. Drop off slot is hard to find when keys are returned at night.
One running light was inoperative - keep some spares on hand.
The price for the return trip was outrageous compared to the rental price coming North. I'll buy a trailer next time because your "return" price was so high.
Moving can be such a stressful ordeal, you guys brought my stress level way down and i cannot thank you enough for the smooth transition. I will definitely be back if needed in the future! Thank you again
When my electrical connection for the trailer didn't work, they were helpful and quick to recommend a neighboring shop that wasn't even going to charge me for diagnosing and fixing the issues. Solid guys and I'm very appreciative.
Wayne runs a tight ship. Everything was great. All went perfect.
Could not locate UHaull store..No sign outside of the store indicating it's a UHaul store.
James was very professional and helpful!
tow dolly straps were slightly frayed, which led to one strap breaking at the end of trip.
Staff was excellent. Handled short notice request quickly and with friendly service.
Original drop off location did not have space for return. But second location was down the street. Gave excellent service
Get my first name right :)
Ensure equipment is operational priior to customer arrival.
Participating companies should be aware of operating hrs;My paper work indicated this location would close at 6 p.m. on Sun but when arrived, hrs on door listed Sun as being closed. I had to call to get instructions for turning vehicle in. Would recommend location to others w/caviat of calling to see if hrs on paper work are valid.
The staff at this location were so pleasant and helpful in my experience. Kudo's the this staff !!!
UHaul repeatedly changed my location pickup and times even after sending me a text confirmation. They also misinformed me of the closing time of the drop off location. Horrible
communication because it was incorrect. Although they tried to fix by adding more miles (which I didn't need) and the price was great, I would strongly consider another company - it was a very stressful experience. Only will use again if desperate.
Prompt and courteous service, always