Customer Reviews for Southern Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Southern Self Storage
James was absolutely phenominal. His customer service was very warming. He was very through in explaining the contract to me.
Friendly and helpful staff. Will rent from you again.
I wascompletely satisfied with everything..Thank you!!
I didn't catch their names but both of the guys behind the counter were very helpful and professional. I wish more places had customer service like this.
Overall great customer experience.
Keep up the customer service that was provided. Awesome!!! Especially at such short notice and time.
The only negative was that we had to drive an extra 25 min as we had reserved at a much closer location but we do appreciate that you gave us the extra miles to make up for the extra distance
Everything was great! Will be renting again from Southern Self Storage again in the future!
easy rental and return program. Great job representing the Uhaul franchise!
Great service! Extremely helpful! Most definitely a preferred location to rent a truck! Thank you!
Very nice.....met me at the parking lot and the drop off very easy. Thanks to them
Location was closed when vehicle was dropped off - no comment.
The availability of the trucks is questionable. I had scheduled a 17 ft. truck and did not receive that size, because it was not even common to the sight I originally made a reservation for. If it was not available there, the website should not have allowed a reservation for such. I was fortunate to find the Southern Self Storage after much disappointment with U-Hauls elsewhere. (Clinton)
Nothing everything was exceptional. I would go back again.
The original pick up point did not have the truck and we ended up starting our move 3 hours late because of this.
Just keep up the great work.
James was professional and courteous. I would strongly recommend to anyone
The a/c only blew hot air, the alignment was off, and there was a squealing noise when the truck was turning. The vehicle was clean and ready to go.
Everything went well. The gentlemen were very friendly. The only problem was when I returned the truck, I had to wait because no one knew I was waiting to return the keys, not knowing that all I had to do was drop off the keys and leave. Lesson learned. All in all, good experience.
These guys were very professional, very honest, and very responsive. Thank you so much for an awesome experience.
Smooth transaction. Excellent customer service.