Customer Reviews for Family Fruit
(U-Haul Neighborhood Dealer)

Rating:

5.0

My first experience in dealing with Family Fruit was good. The truck was clean & it was on time for pick up. I believe if they continue to be that way, it will help business.

Rating:

5.0

I received my truck very easily and quickly, the staff was polite and friendly. I recommend this place.

Rating:

5.0

This is my third time renting a vehicle from them and they are always awesome courtesy never had any problems with this location

Rating:

5.0

Fast, easy and very convenient.

Rating:

5.0

Excellent service , vehicle was brand new! Easy from start to finish !

Rating:

5.0

Excellent experience. Friendly staff on both the drop off and Pickup site! I would highly recommend U-haul!

Rating:

1.0

I dropped the key back within 6 hrs of renting it. I was charged an extra 1 day because the drop off location did not mark it as dropped off. I have to make 5 phone call and spend half a day disputing the extra day charge. I was able to get my money back but it's just a waste of my time and very annoying. Poor customer service

Rating:

2.0

Uhaul location did not have a fueled Uhaul van leaving us with less than 1/8th of a tank to drive. There were a pair of gloves and a used nasal decongestant balm in the driver compartments of the van. When we dropped the van off outside regular business hours at 1:00AM in the morning, there was no drop off box. There was no one to contact. The Uhaul phone line from family fruit had a full voicemail and the main Uhaul phone number was outside operation hours. There really should be a Uhaul drop off box for keys. Both Shop Smart and Family fruit locations do not have a drop off box for keys outside business hours, which leaves a huge risk of the keys being stolen. There really should be a drop off box...