Customer Reviews for The Spare Room
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Spare Room
second rental, this location. Will go there again
The customer service was great!
Having some supplies to sell would have been nice. Like rope.
Dan provided excellent service and was very personable.
Mr. McRae is always friendly and a joy to speak with... His staff are always helpful
Location was clean and organized. Very friendly people! I would highly recommend this U-Haul-Storge unit!
The location and personnel were fantastic. The equipment was defective: both lights fell off of the tow dolly AND we had to make a trip from Dallas TX to Madison, WI WITHOUT air conditioning.
First trailer I looked at was not well maintained and had significantly rusted wheels and numerous dents/scrapes to body. They had two other trailers that were same dimensions and changed the paperwork cheerfully and I left with a clean, well maintained trailer. Would definitely use these folks again.
The location was good and the staff was very professional. The truck had air conditioner problems. The driver's side front tire was low and something was spilled on the floor of the truck.