Customer Reviews for Spare Room Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Spare Room Self Storage
This location was farther for us to return truck than three other locations which added unnecessary miles. None of the other locations had trucks available.
This was not the location we set it up at !! We tec'd NOOO call about the change didn't know about the change until we went to pick it up AT 8 and was told they didn't have and it was moved to another location which was 10 miles away and didn't open until 9 am!!! And our records were not forwarded so had to start the process alllllll over again !! This is the second time this has happen in a month !! SNe exact experience !! Uhaul is NOT professional and VERY unorganized !!! Very very displeased !!!
They were the only good thing about uhaul there was in this whole deal. We will miss them while going to budget.
People were very friendly and helpful...have used them before and will definitely use them again
Carry a lug nut wrench. We had a horrible vibration and found several lug nuts very loose.
Equipment was pitiful! Not the dealers fault but the truck was not maintained and broke down. Horrible experience