Customer Reviews for Spare Room Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Spare Room Self Storage
The truck was exceptionally rough. It could not be driven over 45 to 50 miles per hour. When I tried to drive any faster, the truck would bounce so hard that I had to slow down to about 35 miles per hour to get it to stop. The mirrors could not be adjusted and it was difficult to use them. A twelve hour trip took seventeen hours to take.
Very slow on computer work when checking in, Computer internet needs to be upgraded ASAP, Took way to long to go through paperwork I did in advance.
Offer more mileage to the rental trucks...
I have used this location several times and found the owner and assistant very helpful and everything went smooth.. would use again if I need to...
I live in Grayson County Texas. If anyone is in need of renting a truck "Spare Room" two miles north of hwy 82 on 1417. This has been Dan's business for years. He runs a good business and is a good honest man that can be trusted. His trucks are clean and he keeps up with the maintaince.
The staff was very courteous, helpful and efficient.
The man was very nice but old. He could barely work the computer and I had to help quite a bit just to get the system to work.
Was also told this location had the 20' truck I requested but was given a 26' truck that would not fit in the location we were needing to be. We had to park the truck at the store and carry car loads and and forth. This was a HORRIBLE situation that I feel Uhaul needs to rectify.