Customer Reviews for Sparkle Car Center
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sparkle Car Center
Truck smelled bad maybe some air freshener.
the only thing I have an issue with is I made a reservation over the phone and made it for 17ft truck and I get there to the location and they didn't have the truck I needed which cost me time to get my stuff out by having to make a couple of trips. when your people are making reservation on the phone don't promise something you cant do, it put me in a really bad position. If it wasn't for the girl who was helping me at the location and calming me down I would have called corporate and raised 10 different kinds of hell her name is Michelle and she is amazing you should be thankful to have her rep your company.
While the customer service representative was wonderful, that was the only thing good about this location. It has no parking so it's not a good place to have someone drop me off. I had to cross a busy street and walk across an unmaintained right of way with high grass and barking dogs to get to the van which was parked next to the railroad tracks in a sketchy neighborhood. The van had not been cleaned; there were half drank water bottles in it and random trash and it smelled like cigarette smoke. No one accompanied me to get it and I had to take the sign out of the windshield. I asked to pick up the van from Boynton Beach at a location I have used before but you sent me to this out-of-the way location and I had to revise my travel plans to get there and drive extra miles. What can you do? Close down this location and use the Boynton Beach location when a returning customer asks for it.