Customer Reviews for Stapleton Mail Moving & More LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Stapleton Mail Moving & More LLC
I specifically requested a 20 foot moving van at the Bennett Colorado location. I was willing to pay extra for the convenience. However, there was not a 20 foot van at that location or anywhere close. We fought traffic for 1 1/2 hours to pick up on Monaco and I-70. I was also promised extra miles and was still charged for 20 miles when I was told I would be getting 80 extra miles. I will not choose Uhaul for my next move.
Van was perfect size for move. It was in great shape, clean, flooring kept things in place. Very easy rental and return. Thank you for making our experience as easy, quick and affordable as it was.
All computers were down. What should have taken 10 minutes took over 30 while I was paying people to sit and wait for me to return. While the person helping me was very apologetic there needs to be a back up system. I never got a receipt from uhaul itself and when I asked for one when returning equipment they also had computer issues and could not.
left the trailer in the street the drop box was open, i imagine the contract blew away, the whole experence was a nightmare, took the car off the trailer after less then 500 miles and dragged an empty trailer, didnt want to ruin the car when the trailer tires blew, i want my money back, you suck
This small combination U-Haul, security company and I don't know what else is very convenient to my home, very cozy and friendly and the people were absolutely wonderful. I was EXTREMELY happy with the experience. The pricing was straightforward (no gotcha's). I also really like U-Haul's online early check-in service. It saved a lot of time when I picked up my vehicle. Thanks!
Susan was absolutely delightful, courteous, knowledgeable and expedient!