Customer Reviews for Sterling Tents & Awnings Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sterling Tents & Awnings Inc
The folks at Sterling were fantastic!
They are wonderful people.
Owner/Operator (Sandy) was most accommodating, in spite of a mixup with the original pickup location (E. Ridge Rd, Rochester, NY) and her being scheduled to be closed on Saturday (8/30).
Very small parking area especially for larger truck. Turned in after hours so cannot rate how clean or inviting facilities were or personnel helpfulness. Used drop box.
very friendly service. no problems
The Batavia experience was fine. My uhaul experience leading up to this point was dreadful. Rude customer service. Unorganized service. Equipment unavailable at promised time or location as per the contract. Ridiculous rude experience. I would never recommend uhaul to anyone and I will continue to let people know how absurd and awful my experience was.
Excellent service at the pickup location but I am not happy with driving an hour to another town to get the truck! No one from U-Haul calls in time for me to change or cancel orders when U-Haul makes these changes. I have to make the calls and its still to late! No real or meaningful guarantees from U-Haul
Become a customer oriented business
The truck was in fine working condition. The cab was very dirty however.
Turned truck in after hours on a Saturday. Had to use the drop box. Seemed to go well though. Just not very confident leaving truck, blankets, and dolly without confirmation everything is OK. Worked this time... No issues raised and no bill after turn-in.
The staff was very friendly, made the experience smooth