Sterling Tents & Awnings Inc (U-Haul Neighborhood Dealer)

Sterling Tents & Awnings Inc (U-Haul Neighborhood Dealer)

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150 Pearl St
Batavia, NY 14020

(585) 344-4982

Driving directions

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Standard Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed


  • 24 hour dropoff

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Customer Reviews for Sterling Tents & Awnings Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sterling Tents & Awnings Inc

Overall rating: 4.5 out of 5 stars

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DIANA J. on 10/2/2015
Rating: 5 out of 5 stars

I had trouble getting into location because backing up trailer is difficult and new for me. They came right out and helped!!! Very happy with them!!!

GREGORY G. on 8/29/2015
Rating: 3 out of 5 stars

They did not have a utility cart or quilts. I had to extend my truck an extra day and get the cart from the return location in order to move those items. However, the staff was very friendly. I just wish I had known about there being no cart ahead.

Tammy V. on 8/28/2015
Rating: 5 out of 5 stars

People very helpful.

Jack W. on 8/18/2015
Rating: 5 out of 5 stars

The only problem was the distance of this location from my house.

jan m. on 8/9/2015
Rating: 5 out of 5 stars

everything was great. cant think of any improvements

PATRICIA P. on 7/27/2015
Rating: 4 out of 5 stars

The people were really friendly and tried to help us trouble shoot why our lights would not work - went out of their way! :)

TOM S. on 7/19/2015
Rating: 3 out of 5 stars

The check out girl was only worried that we didn't go over the millage, which I thought was a mute point seeing as how the contract was from Junction City, KS( or wherever you told us to finally to pick it up) to Batavia, NY., which is exactly what we did. If we had come across a huge detour that would have added more miles to the trip, that would have cost us MORE MONEY!!!? How would that be our fault? We can not control construction!!! P.S she never checked the back of the truck to see if it was clean(which it was) or that we had returned the cart. Over all I would recommend to anyone else... Please check around. The office people are not friendly nor consistent!

MICKEY H. on 7/1/2015
Rating: 5 out of 5 stars

Sandy was fantastic and the rental worked out great.

Daniel H. on 6/30/2015
Rating: 5 out of 5 stars

We arrived 45 minutes after closing time. We were about to drop the keys in the drop box, when the rep came to the door and took care of the return right then and there! Keep up the great customer service!! We'll be back!