Sterling Tents & Awnings Inc (U-Haul Neighborhood Dealer)

Sterling Tents & Awnings Inc (U-Haul Neighborhood Dealer)

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150 Pearl St
Batavia, NY 14020

(585) 344-4982

Driving directions

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Standard Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed


  • 24 hour dropoff

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Customer Reviews for Sterling Tents & Awnings Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sterling Tents & Awnings Inc

Overall rating: 4.5 out of 5 stars

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PATRICIA P. on 7/27/2015
Rating: 4 out of 5 stars

The people were really friendly and tried to help us trouble shoot why our lights would not work - went out of their way! :)

TOM S. on 7/19/2015
Rating: 3 out of 5 stars

The check out girl was only worried that we didn't go over the millage, which I thought was a mute point seeing as how the contract was from Junction City, KS( or wherever you told us to finally to pick it up) to Batavia, NY., which is exactly what we did. If we had come across a huge detour that would have added more miles to the trip, that would have cost us MORE MONEY!!!? How would that be our fault? We can not control construction!!! P.S she never checked the back of the truck to see if it was clean(which it was) or that we had returned the cart. Over all I would recommend to anyone else... Please check around. The office people are not friendly nor consistent!

MICKEY H. on 7/1/2015
Rating: 5 out of 5 stars

Sandy was fantastic and the rental worked out great.

Daniel H. on 6/30/2015
Rating: 5 out of 5 stars

We arrived 45 minutes after closing time. We were about to drop the keys in the drop box, when the rep came to the door and took care of the return right then and there! Keep up the great customer service!! We'll be back!

Debora M. on 6/5/2015
Rating: 5 out of 5 stars

always friendly service

James S. on 5/29/2015
Rating: 5 out of 5 stars

Very friendly and accommodating. Convenient location serving the area.

LANCE T. on 5/26/2015
Rating: 5 out of 5 stars

As Always, Great Personnel, and great vehicle!

Justin B. on 5/16/2015
Rating: 5 out of 5 stars

Staff was friendly, and the cargo van was perfect. I would definitely use this uhaul location again! Thank you!

Craig G. on 5/13/2015
Rating: 5 out of 5 stars

Fantastic experience.This is the second time I have rented from them and I would definitely return if I need to rent again.The staff was the best I have ever dealt with. Thanks for a pleasurable experience.I would rate my experience an A++++++++++.

Stephen G. on 4/30/2015
Rating: 5 out of 5 stars

Very nice people ??????

CHARLES S. on 4/20/2015
Rating: 5 out of 5 stars

The customer service was excellent!! Great experience!

JOHN N. on 4/20/2015
Rating: 3 out of 5 stars

Original 5x8 trailer had a bad hitch mech. We had to look around out back, find another one and hook it up ourselves. Good thing they had another one at this site or we would have experienced a greater delay than we did, if we had to go to another location.

DAVID K. on 4/7/2015
Rating: 5 out of 5 stars

Was really easy to communicate with employees. All involved were very pleasant & helpful! Great 1st experience with a U-Haul trailer. Much appreciated!

Debora M. on 4/6/2015
Rating: 5 out of 5 stars

very friendly, clean truck, easy service to use