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Maurel G
Customer Reviews for Stowaway Self Storage VI
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The service was excellent! I was able to get a vehicle right away and the service person was very knowledgeable and a pleasure to work with. I found some very minor damage to an outlet at the rear of the truck for a hitch, but was informed by service person that the issue was addressed and was in the process of being taking care of. I rented my vehicle at Stowaway Storage in Mine Hill, NJ. The location is conveniently close to where I live and I've never had any issue with them. Very accommodating.
GERARDO CThe vehicle was dropped after hours.
Ronald HVery good service definitely I will recommend this place. Thanks
Harold LThanks, guys! Move went great. Have a good one!
Kyle BThe older guy at the front desk is more than proficient and helpful. He went above and beyond to make me happy and made sure our experience was a great one!
Julius CMy experience with Stowaway Self Storage was the best. The manager was a top notch professional. 5 Star all the way.
JOE KAir conditioning vents need to be repaired otherwise the vehicle was clean and in good condition.
Anthony MExcellent customer service couldn't be happier.
Christopher BDon’t always look at text messages. I had dropped off van and home before message about dropping off van was seen. Can provide phone camera pictures as proof
Tim MThe staff was very helpful & friendly and the location was easy to find.
Janiris AEverything was Great from Arrival Through Drop Off
JOM GThe 10 foot U haul truck was unsafe to drive. It had 120,000 miles on it, the doors would shut properly, the shocks were so bad that the truck bounced all over the road. There were Duncan Doughnut remnants in the front cab from the last renter.
John AThe truck had 159K on it! It was a real clunker! 17 miles away from my Ledgewood NJ address. Charged me for every Mile! I'll never rent a clunker from you again! Thanks for nothing and I mean nothing!!!!! You should have some shame! The people at the site were outstanding even renting your junk trucks!!!
Al MThis location is so clean. Beautiful storage very clean n comfortable.the staff owner s very professional n nice people .I will recommend to fam n friends 100 💯 thank you uhaul .the trucks very nice n comfortable.thank you
yesenia gBest service ever
Beshoy SNothing at all, everything was perfect….
EDWARD VI originally had my reservation set for a location in Budd Lake. When I arrived, there was no one there, so no way for me to get the truck I reserved. I tried calling their phone number with no response. I did speak with Kayla with customer service at Uhaul who was very helpful, but it took 30 minutes for me to get my reservation relocated to Mine Hill. It was very inconvenient and a poor experience.
Jaclyn BThe location where I rented the vehicle, Extra Space Storage, was conveniently close to home. The manager Gil was courteous, knowledgeable and highly professional. He was forthright and honest. The quote that he provided me was the price that I paid. The location didn't have a large selection, but it suited my needs. I would highly recommend this location for U-Haul rentals. I'm not familiar with their storage facilities, but I would confide in them as well. Sincerely, Gerry Cuon
GERARDO CWas impressed with the location (cleanliness, location, parking) - other local locations not that nice. The ra at Stowaway wee professional and friendly. Great experience with Uhaul. Thanks
Seth BRepresentante was very helpful
Irving RVery helpful and professional
SALOME TAgent was very helpful and answered all my questions.
William Lgreat experience
anthony vGil was great! Easy pickup and so efficient! Pleasure to work with, thanks!
Laura RGil is amazing. top notch client service.
Scott AThe passenger compartment in the truck was filthy. The truck was fine mechanically despite having over 100,000 miles. Convenient pick up and drop off locations. Owner was very helpful and facility was spotless.
Ed PThe service I received was excellent and very accommodating.
pat hLet customer know the pickup location has things like a mattress bag so if purchased there you can avoid paying shipping cost.
Robert UA/c vents not working properly. Driver door not closed well , severe whistling noise for over 1 1/2 hour drive 👎😡
John SGil made this smooth. Reliable van. Easy pickup and return. Highly Recommended! AAA
Vincent NThe person that helped me was extraordinarily helpful. I had a excellent experience.
Amy FNothing to improve. Gil was great, so helpful and kind.
Tiffany CExcellent customer service at this location. Everything went perfectly and I highly recommend renting both storage and moving trucks here
Elaine PThe app was not functioning and needs to be fixed
Eliyahu SI could not open the email receipt.
Philip LHave always received excellent service whenever I go to this location.....
CRAIG DThe general man at the counter was super friendly, throughout and helpful. Thank you again for all your help and assistance! We will be using you again!
Sara SI wanted the trailer for one day and was forced to pay for 2 Days .. I had to pay more not very good customer service
ALLENR BI don't know how it could have gone better. Very smooth experience.
Robert BUhaul continues to tell me I did not return the vehicle. I want to give my experience ZERO stars due to the headache this is causing me trying to prove I returned the items at the location provided in my contract but Uhaul keeps saying I did not. If it were not for the helpful representatives AT the locations this review would be terrible. i NEVER WANT TO USE UHAUL AGAIN
DANIELLE DThe gentlemen who helped me was very pleasant, gave me the 15ft at same rate as 10ft that I had reserved because 10ft wasn’t back yet. Also had truck running and heated up and cleaned off for me after a snow storm..
Kelly BGreat people great service the only place to go
BRIAN MEverything was perfect and great service and friendly keep it up made moving day easy on us
MICHAEL TNot bad comments Everything is super and cordial very professional Thank you
RUBEN CExcellent customer experience - thank you!
Lou T