Customer Reviews for Street Tech Auto Care
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Street Tech Auto Care
I dropped off the truck at this location during Sunday afternoon. I was expecting the location to have been open on a weekend. I was also not advised that this location would not be open or had short hours, and thus incurred additional fees that were unexpected.
Well, I had reserved a 4x8 but two days before my pickup time, the Uhaul office called to say that there weren't any 4x8 but that there was a 5x8 at this new location. Of course, UHaul said that I would have to pay the higher cost of the bigger trailer which felt a lot like "bait and switch" marketing to me. The location people were fine but I felt that the UHaul company agent should have given me the trailer for the same price as my original one they said would be there...and then wasn't.
Only comment here was that the person who helped me was not able to 'adjust' any items - thus in the end i was charged for items on the contract that i wanted to shift at the start (length of time, return location, etc). This was frustrating - as this is my FIRST uHaul experience and with having to work with central traffic first, then the local pickup - not very flexible or coordinated in adjusting. Was told to call afterwards to change - and when I did was told i could not CHANGE once the contract was signed.
Service was quick and friendly. Use of a fork lift to move trailer around eliminated the need to back up with trailer attached. I cannot suggest any improvements.
It's an off street repair shop with very little parking for trucks. You need more space but doesn't look possible. Staff was very friendly and helpful though.
The customer service was excellent. This will be my new Uhaul location for any future needs. Thank you!
I can't think of anything. Randy was professional, efficient, courteous and had a good sense of humor.
I was very pleased with the equipment and service.
Your reservation system is horribly slow at both the drop off and pick up location.
It was an excellent transaction....
It was nearly impossible to find this location. I drove by it several times while using my GPS, since it is just a driveway on the street, and had to call to get directions.
That was the worst trailer I have ever rented. I had to go from CA to TX and it leaked water inside the trailer when it rained from AZ-NM, old and used up, and the cable that helps to raise the door broke. Piece of junk. I asked U-haul to get me a newer trailer, but no, I got a piece of junk!!!!!!!!!!
Heather was great and the drop-off check in was fast.
The woman who helped me rent the furniture dolly was really helpful and tried to make sure that the return for us was convenient.
The website overbooked the location. I got there Saturday afternoon and the truck I reserved was not available. Fortunately another customer just dropped off a larger size and they were able to give me that truck at the lower price. I'm glad the other truck came up when it did, I really didn't have time to go hunting around town for a truck to use.
customer service excellent..
Great service, friendly staff. A good experience.
Just treat them as well as you treated us and I think you will have many repeat customers or new ones from word of mouth.
The staff were very friendly but I expected the windshield to be clean and the inside cab to be a bit cleaner as well. The truck looked well maintained and did function well.
Outstanding customer service. A+
I was pleasantly surprised how smoothly everything went from reserving a truck to picking it up and returning it. I would definitely use this location again if needed.
Excellent customer service. Nice and friendly people. A+