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Geoff H
Customer Reviews for Stuff n Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Well maintained storage facilities. Excellent customer service!! Convenient location in Holly Springs
RANDELL F | Overall ExperienceExcellent service!!
Ronnie MThey overcharged me and said it’s nothing that can be done about it because it was my fault
Akeyla lFriendly, helpful, just a great experience.
Ronnie MExcellent Storage Facility
GABRIELLA S | Overall ExperienceThis was the best U-Haul experience I've ever had. The older gentleman that worked inside was very nice, professional, and helpful. I'll definitely refer others to this location!
Shamon MVic was super helpful with getting me squared away.
Jason F | ReservationNo comments, dropped off outside of hours.
isabel rNo wheel chalks, return spots all taken up despite me calling about after hours return to confirm
Jacob AThe manager Vick was very helpful and friendly. Very good customer service
Gary BAs sad as I am to say, I actually didn't move out. My unit was actioned. I lost my job, therefore, I lost EVERYTHING.
Wendi M | Overall Experiencethank you
Brandon OGreat to work with !
MARCUS L | Overall ExperienceStuff and Storage was truly a blessing. I was able to get almost twice the storage for the same price that other places where charging.
BILL M | Overall Experience10/10
jackson dGreat customer service
BILL MThanks
Butch KAbsolute ZERO customer service.
PETER PGreat experience
Daniel CVic is fantastic, highly recommend!
MICHAEL A | Overall ExperienceThis was the best storage experience I’ve ever had! I called & talked to Vic & he got me an air conditioned unit that was very well kept through out my whole stay & at a great price! I recently found a place so I no longer needed the unit anymore, but if in the future I ever need more storage I will be coming back! Highly recommended! And if Vic is there, you are most definitely in good hands!
Bailey H | Overall ExperienceI have nothing but great words for the staff at Stuff and Storage - they were always helpful when I needed them and the facility is safe and well lit. No issues at all for 6 years that I rented here .
DAVID F | Overall ExperienceVic was a very wonderful and friendly man plus very help in every way possible to make our stay wonderful.
lauren l | Overall ExperienceProperty manager was super and recommend this location most definitely.
Frederick HThe only drawback with this rental was the after hours pickup. It was not an easy process to do an online pickup. I think the process needs to be simplified and streamlined. There were a lot of processes that could have been completed prior to pickup. Uhaul did not communicate this enough.
Nancy MThank you so much for your great customer service as well as helping to take some of the stress out of an otherwise stressful move Vic and Joe!!
KAY HThis place was amazing , I had no problems and the staff was awesome.
Laurie H | Overall ExperienceOffice staff were awesome!!! Great experience with a great facility.
Michelle C | Overall ExperienceVic was very nice and helpful and I just down sized to a smaller unit so our things are still there I would not go anywhere else to store things.
lauren l | Overall ExperienceWill rent from this location again when needed.
CHRIS PVic was very knowledgeable & helpful!!
Lisa AThis was our second experience with Stuff N Storage and we were exceptionally pleased both times.
Jody S | Overall ExperienceReally nice people at this location had my trailer ready and waiting and had me on my way in no time thanks Bob
Robert CNot one thing. Vic was so accommodating and easy to work with that when I need another Uhaul truck I’ll go back to him!!!
CHERRYL SI was over charged for a truck and trailer rental. This location charged me in 2 separate transactions for the trailer and truck when if rented together on the same transaction it cheaper. I was over charged by about 30$
William SExcellent service!
SHONNA T | Overall ExperienceHigh five stuff n storage.
JAMES RVic was professional, friendly, and very helpful.
JERRY S | Overall ExperienceWe did not meet the staff at this location as the truck was dropped off afterhours.
Natasha RThe staff at Stuff n' Storage was a pleasure to work with.
LAURA BVic is very friendly and explained everything well. This was my first time renting but will definitely be back.
KRISTA GBoth men who work at this facility went out of their way to make my moving experience much smoother and easier! The facility is new, very clean, and very convenient. I would highly recommend Stuff n Storage!
SUSAN M | Overall ExperienceThis location was great. However I had a lot of trouble with the reservation and had to go to two locations to pick up the trailer and had to escalate to traffic to keep from driving over two hours to get the trailer close to me. No communication from u-haul on the location change.
Tim PMy experience with the truck rental and the storage unit was the best I’ve ever had. Vick, the manager, was very helpful and accommodating. The storage unit was new and very clean and easy to get to. And it’s very convenient to have the Uhaul truck on the premises ready to rent!
SUSAN M5 Stars. Superb place to store stuff. I could not be happier with my experience here.
Alan G | Overall ExperienceVic, has been a pleasure to work with and has always made a way to accommodate my storage as well as my truck rental needs. Thanks
Alex A | Overall ExperienceWe used the facility for several years, never had a problem never had a moisture issue or a payment issue. It was easy to access it anytime of day or night. I would definitely recommend this to friends and family
DAVID B | Overall ExperienceInterior of trailer had some sort of sticky, smelly substance near the front. Had to keep furniture away from the area. Also, store wasn't manned when I came in to return the trailer, even though it was during operating hours.
Joseph DI have zero complaints with this location. Everyone is so friendly, even when its downpouring rain. Will absolutely continue to use this location for my uhaul needs! Thanks again!
Maria SStaff is super friendly, units are clean and well maintained. I would definitely refer others!
Bonnie W | Overall ExperienceThe person working at this location was very helpful and nice.
Bryan SWe had our belongings in large climate controlled storage unit for over 2 1/2 years after our out of state move till we were able to finally find a house. We checked on our things off and on and everything at this facility was always wonderful. Always well maintained and office people were always polite and answered all our questions. We were very impressed up to the day we left. If we ever need to store things again we will certainly use them again. Secure and very clean.
CHERYL H | Overall ExperienceGreat price! Very helpful and accommodating staff! Highly recommended this storage facility!!!
Jacob P | Overall ExperienceVery nice office personnel
Alice S | Overall ExperienceWe’d definitely recommend this facility for storage , and would use it again in the future . Vic is on top of it with great communication and answering any questions we had. Price was reasonable and we really appreciated the military discount . Units are regularly maintained. Thanks !
MIKE L | Overall ExperienceWould highly recommend this facility. Vic is awesome and friendly and courteous. Location is great too.
John C | Overall ExperienceVery nice people at this location.
Jeffrey FEverything was great, truck was ready to go on the scheduled time!
Thiago AThe proprietor of Stuff &Storage Is the most accommodating individual. However my interaction with a corporate level individual was way below satisfactory!
William COutstanding service. The gentleman went out of his way to accommodate us! I would highly recommend this location.
Joseph WThe drop off was easy and the person was extremely friendly and helpful
Simon CI rented a small box truck and the key was a pain. You couldn’t put the key all the way in the ignition or it wouldn’t turn. It’s was annoying trying to play with the key to get it to work properly.
Aja RThank You!
Patti WAgain not the deop offs fault but the smell of dead rodents was unbearable. if I had more time I would have gone to a different place to rent my truck from. And I have a another cross stae line move coming up. Its unlikely that I will choose uhaul again. Steve owings 4046153477
Steven OThe owner was super nice and friendly.
Todd TYou charged me for gas when I dropped it off with the same amount it had when I picked it up .
Jason NThis location was great, however we only ended up here due to a mess up with another location. We reserved a 20" truck for 2 days. When we got there we were told that the truck was only available for 1 day, despite us telling them we needed it for two. Because of this we had to cancel our reservation and find another Uhaul location only to find out we could only get a 17" foot truck for the two days. This resulted in multiple additional trips, plus mileage adding time and money. Extremely unpleased with the overall experience.
Christian Gprompt and friendly service on the return
Richard JSmall uhaul has tricky key ignition. It will probably get worse and leave someone stuck eventually trying to turn key to turn it on. Recommend replacing key turn assembly or repair pin issue
Edward BGreat experience.
Tony WThe facility was spotless and felt secure. I tip my hat to the very freindly and helpful staff.
EUGENE P | Overall ExperienceThe gentleman who assisted me was very courteous and polite and took interest in what I was doing and where I was going.
Brandon MAlways friendly and helpful
Judy P | Overall ExperienceGreat service with a smile. Love it!
Michael PVic at the storage facility when very helpful very nice and pleasant to talk to and work with us very well thank you very much
RAYMOND W | Overall ExperienceOffice help always so helpful and everything is clean and convenient
SUSIE M | Overall Experiencekeep the gentleman who checked me in working there. helpful and courteous
Joe BVic is great to work with, very easy going. Clean facility.
raymond wVic is great. Easy to work with. Very patient & kind. We're 1st time renters & Vic made the process easy & comfortable.
raymond wThey were extremely nice. We ended up have to make an extra trip which cost more money. The card ended up not have that amount on it but they were great and worked with us so we could pay them. Very nice. Will use again
Johnathon DVery clean. The property manager was extremely friendly and efficient.
Privacy R | First ImpressionsVery courteous and professional.
DENNA NGreat place to leave your stuff the manager was very helpful.
Privacy R | First ImpressionsI really enjoyed Vic, he is very pleasant.
Alejandro A | First ImpressionsThe manager is very nice. He was extremely helpful. Facility is very clean too!
Privacy R | First ImpressionsFacility is great except that the interior doors are too small to fit couch through easily like other facilities
Privacy R | First ImpressionsGreat customer service. I was given a choice of units and shown how to access the facility.
Privacy R | First ImpressionsVeronica Lance--great customer service experience! Registration was smooth. Only concern--lack of privacy for another customer as her credit card info/transaction was on speaker phone in the office.
Privacy R | First ImpressionsLance the manager was excellent and very helpful!
Privacy R | First ImpressionsStaff is extremely friendly , look forward to doing business!
Privacy R | First ImpressionsThe guy that was helping me was very helpful and nice. The storage units look very nice and are very clean and safe.
Privacy R | First ImpressionsCustomer service was very knowledgeable and attentive to my requests.
Privacy R | First ImpressionsCustomer service and attention is always polite and accommodating.
Privacy R | First ImpressionsThe attention to my requests for a storage space was refreshing.
Privacy R | First ImpressionsVery friendly and helpful. Easy to access.
Privacy R | First ImpressionsThe storage facility has gated security and cameras. They do not have labeled parking spots for trailers which can make drop off confusing since spots are assigned.
Privacy R | First ImpressionsI am very happy with this location! Lance is very personable and efficient. This is my 2nd unit with them and I`ve been using them for about 4 years now.
Privacy R | First ImpressionsLance was very friendly, knowledgeale and helpful.
Privacy R | First Impressionsn/a
Privacy R | First Impressions