Customer Reviews for Sunbrook Secure Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sunbrook Secure Storage
My ubox didn't arrive on time even though it was at the local haul for 19 days before you picked it up. Waited for the last second to pickup then it was late for delivery. No one called to tell me it was going to be late and I had to spend 300 dollars on essentials while I waited for my box
Very efficient process, no complaints!
When I made the reservation in St. George I was not sure where we were relocating. We agreed on Wenatchee with the understanding once we were certain of location we could change. Debbie (who was very helpful through many calls) at St. George checked changing and said it was staying the same price for everything. Then our boxes got lost in transient for several days. When called to make delivery arrangements was told they do not do delivery and unload in Kennewick as was in my contract and he said they should have told me this. A nightmare at the last minute trying to find movers! They would NEVER answer phone in Kennewick so dealing with call center on this end..................
Had a great experience with UHaul. Should the need arise, would use them again.
No uhaul sign, no obvious uhaul Dropbox (a gamble whether you got it right). No Sunday service. No voicemail. Called three or four times. No one ever answered. Did get a callback must have been from my unanswered calls.
I was very pleased w/ the results. Excellent facility and staff
These folks are so customer friendly, I felt super taken care of.
Several phone conversations answered immediately.
Very helpful when experiencing a new moving by box environment .
very nice, friendly and helpful
I was pleased to have a covered facility in which my goods would be kept until they are shipped to their final destination.
The staff provided great customer service. Reservation handled quickly.
Easy pickup ready on arrival. Called to confirm reservation of Ubox.
Very helpful, and quick with getting everything we needed.