Customer Reviews for Super Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Super Storage
The site is basically un-manned. We were given no choice but to deal with this location because no effort was made to have a tow dolly available at the Minot location that was confirmed on my order. The contract specifically states that we were going to be hauling a vehicle from Minot, ND to Tulsa, OK. Twenty miles into South Dakota one of the tires on the dolly had a blowout leaving us stranded on the shoulder of I-29 for over an hour. It was obvious that the tires on the tow dolly were not inspected by anyone from U-Haul prior to us picking it up. Also, the dolly was just sitting out in the open where anyone could have hooked it up and drove off with it prior to us completing our 1000 mile trip from Tulsa to Jamestown, then another 170 miles on to Minot, which would have left us with no options to tow my son's vehicle home. This tells me that U-Haul doesn't care about how they inconvenience their customers. This is the second time that U-Haul has not fulfilled their end of a contract with me in the last two months. I am extremely disappointed and will not be using U-Haul again unless it's a last option. Shame on you!
I told him what was wrong with the truck and that I had also filled it up to 5/8 full, much to my disappointment. He wrote down what was wrong with the truck and that was about it. Nothing he could do. I am one not to complain much but this time, I had no choice. Sorry for the review.
the storage was clean but the buildings too close. I was disappointed that I found them on UHAUL sight and said first month free if move with UHAUL but they didn`t honor that.