Customer Reviews for Surry General Store
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Surry General Store
Owner went out of his way to accomodate my needs.
Nothing !! It was a pleasure dealing with the owner, including his pre-pickup phone call when he made certain that what I was expecting was what he was delivering. It's shameful that service can't be expected when dealing with U Haul employees at U Haul shops--many don't seem to care.
is a pleasure to deal with. does everything n including a pre-pickup phone call to assure that what has been
Paul was very nice and professional. He went out of his way for us.
I reserved the 10' truck for the weekend, to be returned Sunday. I was called later to switch to the 15' bc they had some one who really needed the 10'. I agreed. I was called Saturday evening asking if I could bring back the truck bc he had someone that needed it. The man was nice enough. It just seemed unprofessional. I'd pay for the extra days I didn't care.
Not a thing, keep up the good work Pete.
The address in phone book differs from the actual location. Phone book says Bucksport maine,location is in Surry. Pete - nice guy - didn't make this clear on the phone. He said, "you know where we are?" And since I've been past the old (and recent) location dozens of time, I thought I did. Extra 30 - 40 miles, and an hour tacked on my 450 mile round trip. How about an $@11.60 refund for the extra mileage?
Pete was extremely helpful and went out of his way to make some calls for us about dropping off the U-Haul. He couldn't have been more helpful. Debbie J
Nothing I can think of....haven't ckd what came off my card yet....
This is a great location for us.
Pete and Pam are wonderful people.
Very happy they are here for us.
Excellent service...easy process!!
Pete went above and beyond to make sure my experience was pleasant. Certainly recommend Surry General Store.