Customer Reviews for Move It Self Storage South Austin
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Move It Self Storage South Austin
The rental agent was extremely helpful and military friendly. Uhaul needs more agents like him. Thank you so much!
Very helpful selfstorage associate. Would recommend to anyone.
I was supposedly to get a month free with my uhaul reservation. But that only would be honored if I moved in on the 1st. I moved in on the 15th. I would never use this place again. Not as advertised.
Great customer service. Just wish it was easier to find 26' trucks closer to home. Happy with service otherwise and would recommend.
The woman who helped me was extremely nice and helpful. My favorite experience with U-Haul thus far. Thanks so much
Great service, cheerful staff. Thanks!
A little hard to get to for someone one from out of town, It did me meet my needs for location and the staff was very helpful
The tail light connector on the truck for the trailer OOO the agent does not know how to fix it. He want me to unload the truck and change. I finally call Road side service and take it to your dealer on 304 Ben White. Wasted 6 hours of my driving time
The facility is not as secure as other facilities I`ve been too. However, the manager, Tiffany Nichols?, was super friendly and helpful. Really enjoyed working with her.
This was not the location I had requested with my reservation. Although it was not that difficult to find, it was an inconvenience with my schedule!
Was nice but the troubles of the truck should have made up for the gas they had to put in the truck
receptionist who answered the phone was very friendly and got the reservation done quickly!
I didn`t actually end up moving in, but the facility made it very easy to cancel the reservation and were very nice!
Very friendly! By far the easiest process to get a storage unit! Lucky to get the last unit from them!
I really wanted a van, but there were not enough to go around. The 10 x 10 truck was clean, but was beat up, from customer use. The shocks were worn and made for a bone jarring ride. Overall, everything was ok. TY
First I was not told my location had changed. They did call me from the location i was to pick up the truck but they never mentioned it was a different location.
The truck was ready to go on time. Is was a very easy experience. Thank you.
Staff was very friendly and i was able to rent my Uhaul right there. Units are tall = awesome. A few dead roaches.
Can't think of anything.
The person at the desk was very professional and courteous.
The service was very friendly
Move It is very professional
Very personable and attentive customer service
The manager was very friendly. They offered a choice of unit locations on site, and were accomodating to my needs.