Customer Reviews for Taylor Rental
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Taylor Rental
The interior of the truck was dirty. The floor had residual mud. The dashboard was covered in dust and the seats were heavily soiled. Quite unexpected for a new truck with only 6000 miles on it. It looked like it had never been wiped down between uses.
I had to drive 35 miles each way to pick up this truck when there are 2 U-haul locations with in a mile of my house. The truck only had 4500 miles on it and it was absolutely filthy inside and out. There were stains all over the seats, the floor and center island were filthy as was the dash and there was no windshield fluid in the thing. Pathetic to say the least. I am in need of six more rentals this fall and I will not be calling U-Haul. You are by no means the only truck rental company out there and if this is how you do business then I see a slow demise of your company. I rarely complain about anything but I was so disgusted by the ordeal I felt it was worth my time. A former loyal customer.