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Mike S
Customer Reviews for Teckla Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When returning the trailer, the app was horrible. We used two different phones and neither could make the location service work. There was no secondary place to make a call for assistance This ruined an otherwise great rental
Neil BAfter hours key drop was not visible or apparent.
Sean SFriendly folks!
Scott VGreat job U Hal
Louis VWhen I did the inspection I pointed out the bald tire and that some of the l.e.d. Taillights were out. I was told if they called someone out to fix it would be at least three hours. Now I made my reservation 5 days before I picked the trailer up so the location had plenty of time to have that tire replaced. So we drove from Texas to California on this tire. By the time we dropped it off you could see the radial. this was extremely dangerous but luckily we made it in one piece. I did take a picture of the tire prior to departure.
Jerri SThe biggest plus for this location was their sign at the street for the drop off. I had driven past on my way to other businesses nearby & was unaware of their location. The drop off was very easy. No need to get out of my vehicle. I really appreciated that because I was very tired after my trip & unloading the trailer.
Cheryl JSuper quick process and the guy was so helpful, explained to me everything so clear definitely using this location next time.
Wendy RThe truck was filthy and full of trash. There were sugar ants in the floor boards, the seats and steering wheel. There was no one at the pick up site with knowledge on how to use the equipment. I called in to Uhaul to make a report.
TONIE TEasiest rental I have ever made. I recommend Teckla Storage!
Darren RI haven't received a receipt for the truck yet. Also, not necessarily for this location but for the uhaul website. There is no way you are fitting a 1 br apartment in a 10 ft truck.
James AGreat group of people, super helpful. ♥️
Nicole Bhad trouble keeping tie downs tight
Bill GFast and friendly service.
Emmet PVery friendly and helpful people
Neil BI'll be using this facility in the near future. Easy access and as advertised.
Jennifer ROwner was there to help me and everything went great.
Robert RWish the staff took Virus precautions- made us uncomfortable and we had to wipe down our own truck for sanitizing. But he was respectful of us taking precautionary measures- gloves, mask, distance etc...
Fadilah GVery friendly and efficient.
Matthew DReceived excellent service at Teckla Storage.
Jeffrey TThe equipment I rented along with the truck were not present and I was unable to contact the representative.
Daniel AI’ll like to thank Darren Roush, he went above and beyond to help us get situated! He welcomed us in as if we were his own kin. I created a bond like no other. He’s a great guy, only if we had more people like him on earth.
Calvin BI ordered a dollie and furnitur pads and they was not in the truck with I did mobile pick up so I had to use my own stuff.
Shilo MMake check out faster.
george mwill consider this facility for any upcoming moves
chris pClosed was not sure where to drop. they only had one truck at this location.
Kevin CConvenient, courteous, pleasant experience.
DAVID WPaper work accuracy.
Louis CThe owner was outstanding - welcoming, courteous. The room was clean and spacious. I have no concerns.
Privacy R | First Impressionsvery easy to do business with. Very clean and professional facilities.
PAUL HEverything was great!
Pamela WI requested insurance and it was never added to my contract. The truck I received was mis-identified which lead to a long delay returning it in Wichita Falls.
Francis MI filled out paper work , asking for a 7:30 am pickup. I go to facility at 7:30, it's closed. I call haul , I'm told they open at 8:30. I show up at 8:30, closed. The guy show up at 9. He shows me on his computer it supposed to be a 9 am pickup. I was disappointed in this rental.
Jerry TI was a little uneasy about dropping off the truck without having a person there to inspect the vehicle and sign off on it. Other than that it all worked out pretty good.
Kenny CThere were no other trasilers on site so was not sure where to leave the trailer and if I was in the right place.
BRAD SMade friends with their personnel on the first visit. Very clean and secure facility. Both units were ready when I arrived. What else could I expect????? A+++++
Privacy R | First ImpressionsEverything seemed up to standard. I didn't see anything that really needed improvement.
KIM KThis site is very convenient and helpful. I dropped the trailer off after hours and when I confirmed their receipt later by phone they were great to work with. By the way, as I was working to make sure that the afterhours drop was confirmed, I visited with one of your team by phone who is located at your Phoenix Corp office and they were very helpful. I appreciated her time and effort to make sure my experience was a good one.
JAMES MThis a very nicelocation. When I need to rent a vehicle I will check first with this location. In addition to being knowledgeable they go out of there way to be helpful.
walter bTruck windshield and side windows were not cleaned. Inside dirty and cig's left in ashtray.
SIDNEY CGood truck
JOEL MI don't understand why my credit card was charged $98 up front when the final bill is supposed to be for $59.90 (plus tax?). I hope this issue resolves itself eventually, or I will not be happy.
COLE YIt was well maintained except the driver's side seat belt did not work properly and could be a major safety issue.
ANITA BThis located is the best good people but the canyon drive on anarilllo poor did not even want to rent there comments were all rental is locked there all the way to Colorado .
RAMON PWas very pleased, would rent again, if needed
Debra F