Customer did not leave a comment.
Jermaine Hunt
Customer Reviews for Jones Boys
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
went through the effort of doing online check in and then had to provide all the information again. This was the second time and had to go through more this time with the trailer hook up than the first time even thought only a week or so had passed
Douglas SiemonsmaSuper easy rental. Gentleman that hooked up the trailer for me made sure everything was properly connected so I would have a safe trip. He checked the trailer and the connection. Was nice to see someone take their time and not make me feel like I was interrupting their day. Very nice man and exceptional employee for Jones Boys.
Lisa BujnakTruck and trailer were hooked up and ready to go when I arrived. Ron was courteous and helpful.
James EllettWether its going through the rental process or being assisted in picking up and dropping off equipment the services are Excellent. Great Staff and Services Every Time. That YOU can count on.
ROBERTO HARRISExtremely helpful and knowledgeable staff made the return a breeze!
Dana RosenzweigI cant think of anything. My mmove went smooth the truck drove good..
Sue KellerKeep up the good work
Tamika MORRISStaff was very nice.
Heather McArthurThe owner was very pleasant. I will plan to rent again from him in the future!
Rodney ReedOffer later pick up/on-call pick up times.
benjamin barbeauNothing, great experience
Richard HaasVery informative, knowledgeable, good instructions, very friendly
dan hamelWhole experience from order to pick-up was great.
Rick HaasHelpful and courteous employees
PATRICIA STRUCKHOFFThe staff was friendly and made the process painless.
Aaron WhyteGreat service !!
Jeffrey LevyThe people are very friendly & helpful!
Brian RobersonThey were very thorough. Very friendly. Very helpful. They communicated very well.
David KettlerGreat service. Very friendly. Will be back!
Edward CislerVery helpful customer service and a great experience helping me move. Thank you!
Alauna JacksonThe instructions for dropping off the vehicle after hours were unclear and cost me an unexpected $20.
Jennifer Volz-HazelGreat location. Nice folks to deal with.
Patricia HILLEMANJones Boys was excellent. Great customer service and equipment was well maintained. However the 1st place you sent me the equipment was UN-serviceable and the service was poor. Ended up taking two hours to pick equipment up due to faulty equipment. Over all poor experience.
robert lavigneI was greeted promptly, and the person who greeted me was very courteous and helpful.
NORMAN MARSBest place I have ever rented from.
Lindsey GonzalesThe app went blank before I could get all the pictures in but I think the payment went through.
maria needhameveryone in the office was very. helpful and nice
Hazel CotlerHave patience and be prepared more.
Tracy KingThe service was great and the people friendly. They provided the necessary information for safe travels.
Donnie OSTROMNothing. Great customer service at this location. Very friendly and a pleasure to do business with.
steve browningThey had the TRLr I ask for. and Ron was very helpful thank you
jim mooreThe customer service was excellent and very helpful!
javon fordA+ all the way
Gary VoelkerThe most friendly people...ever! Thanks and if I need a U HAUL again, this is the place I will come.
John HollisNothing
Dawn WrightOnly thing that I personally think need improvement is to have seating available for waiting customers.
TRUDIE LINDSEYThe Jones Boys location was very helpful understanding how to properly use the 15’ truck!
David SantimawLoved being able to drop off and pick up at my own convenience!
Dajia LonesI cannot stress how amazing Ron was at Jones Boys. I have a Camaro with a front splitter and it was not possible to pull the car off the hauler without destroying the front splitter. Ron took the front plates off where the tires rest and i was able to get my car off without damaging it. I am forever thankful to him for helping me with my car.
Daniel ArndtAlways helpful and professional
Laurie RachellRon was amazing in helping us understand the use of the tow dolly and what to be careful about. I was completely at ease when we left the facility !
joann fordEverything went well, no improvement needed
morton friedmanNothing!
Ronald FlachCould you pay for it also?
James ReedThe employee that assisted me was very friendly, and did a great job getting me set up to roll. Trailer was in great condition. Return was super easy.
Christopher BachmannSmooth as always! Great staff!
ANITA MONROE