Customer Reviews for The Pack & Ship Store
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Pack & Ship Store
They charged me for 8 miles $15 !!!!!!!!!!!!!!!!!! So the truck made 2.5 miles per gallon ???????!!!!!!!!!!!!!!!!!. They steal my money in my face. Never will back there again
The battery died 4 times and I had to get the UHaul jumped to start. I left a message with my contract for someone to call me to discuss. No on ever called me nor was my bill discounted in any way for the major inconvenience. Terrible experience and I do rent a UHaul several times a year, I will reconsider if and where to rent a Uhaul in the future based on this highly negative experience!
For us ,every detail that was needed was receive.
Thank you U-Haul for providing your Service.
The location was very far from the original location I choice but everything was great once I found it
great location, friendly staff.
The warning on the dashboard that did not let me see the mileag at any time keep indicating that the tires needed to be checked. My only concern is that the tire gauge may not be working properly in cany case it should be looked at to avoid any possible incident.
Your mileage rates are super high! I will not rent again if I see your mileage rates above $.50.