Customer Reviews for The Pack & Ship Store
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Pack & Ship Store
The vehicle smelled like a stable (Animals). It was absolutely dirty on the outside and inside. The smell was really very unpleasant.
They made the contract with the information of another person, with the data of another person but with my credit card details and my address.
Not with this location but with UHAUL, the experience has been the worst. This is the last time I use the services of Uhall for me or my company.
THE WORSE EXPERIENCE EVER WIT UHAUL
the prior u-haul address i was sent to was supposed to be open till 6pm when I got there at 5:45 they were not their, that was the second location i was sent the one on 134 ave and miller drive where i originally made the reservation did not have the equipment. service needs to improve. you need to check availability before you confirm and sent someone out to any of your locations to find out the equipment is not avail.
Para mi fue una esperiencia unica y efectiva lo recomiendo es un buen modo de transporte para las personas de bajo ingreso buen presio y comodo gracias Uhaul.=)
Very helpful and efficient. Truck was new and very clean.
Nothing. Your customer service is excellent. Thanks
I usually rent Budget, actually this is my second time rent UHAUL, The truck was smaller I always get the 16' and everything fit but in this occasion I had to leave some of our belongings. A desk and a queen mattress set that I need. So sad