Customer Reviews for The Pack & Ship Store
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Pack & Ship Store
Ileana and Rafael are true to what customer service is all about. I would use and recommend this location in a heart beat. Thank you
The van was for the most part clean. I did have to remove some items from previous renter. Drink bottles and some plastic bags. The service was great. No hassles.
Only 6 furniture pads were available when I ordered 12.
Best customer service i have come across in a long time. Thank you
Very satisfy with the service
They charged me for 8 miles $15 !!!!!!!!!!!!!!!!!! So the truck made 2.5 miles per gallon ???????!!!!!!!!!!!!!!!!!. They steal my money in my face. Never will back there again
The battery died 4 times and I had to get the UHaul jumped to start. I left a message with my contract for someone to call me to discuss. No on ever called me nor was my bill discounted in any way for the major inconvenience. Terrible experience and I do rent a UHaul several times a year, I will reconsider if and where to rent a Uhaul in the future based on this highly negative experience!
For us ,every detail that was needed was receive.
Thank you U-Haul for providing your Service.