Customer Reviews for Tiger Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Tiger Self Storage
The answering service after hours was very helpful in verifying this was a drop off sight and advising me where to leave the keys to the vehicle. The next morning I received a phone call from a male at this store who told me the truck was $15 short on gas. I thought how could this be when gas level was less than one half full 7/16 full is what the contract said. I went less than 30 miles. I put $12 of gas in the truck less than a mile from where I returned it and this individual tells me he needs to authorize $15 more dollars on my credit card because the tank is not registering at 7/16 of a tank. So basically he is saying I went less than 30 miles but I used $27 in gas. IMPOSSIBLE!. When I objected he told me I could come get the truck and put the gas in myself or he was going to lose his job. He is doing me a favor because the office would charge me $50 fee and $5 per gallon. Rather than argue with him I gave him the zip code for my credit card so he could charge the $15 additional to my credit card. I am so disappointed in my experience with uhaul. I would like a district manager to call me.
Customer service was pleasant and very helpful. Clean facility and great experience
They laughed when I said I couldn't back the trailer.
They made me unhook the trailer and push it into a space myself! Not impressed at all!
I cleaned the trailer INSIDE and OUTSIDE.
Bith locations were professional and kind
Dropped off at night. Clean and organized parking lot. Perfect.
Service was fine. Space was cleaned. Soda was on it but she got it cleaned up.
very good response--live person answered the phone! every question I had was answered in a professional manner. thank you!
The staff was very helpful and informative.
We have used this place several times and just keep coming back to them because we get great service and all our needs are met there. Plus it is close to home.
The online reservation site was easy to use. The people we worked with to get our unit were very helpful and friendly.
100% Professional, from the day I called in to get info, to the day I went in to start unit. THE BEST ALL AROUND!
The manager was efficient and friendly, the move was smooth and without incident.
Very slow service and an uninviting environment and staff.
Diana was very friendly, and looked out for the best unit that would accomadate our needs. We were very pleased.
The staff was very kind and knowledgeable. The facility is quiet and clean, and has easy access. This is the second time I have rented from this storage facility.
Did a wonderful job and were BEYOND HELPFUL AND NICE!!! WONDERFUL EXPERIENCE!!
Love the location of the facility as well as my unit. It seemed small, but as we move stuff in, I`m finding that it is quite roomy.
Friendly and Professional service
The service I received was very good,and I am happy with the experience
The attendants are very friendly and helpful. The units were clean and in good order.
I have not moved in yet, it was raining too hard yesterday
Storage was clean and the manager was pleasant. Overall a good experience.
Move in was simple and didn`t take more than fifteen minutes. The service was friendly and the staff was very helpful. I am satisfied with the location of the unit as well.
I would use this facility again. Larry was very nice accommodating!! Thank you!