Customer Reviews for Towne Storage West Valley
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Towne Storage West Valley
I called five different UHaul locations. I was told there were no 10ft trucks anywhere in the SLC valley. I had to rent a 15ft truck which cost me more and only 1 could be found (I was told). Yet as I drove to a far away location to pick it up I passed two UHaul stores with plenty of 10ft and 12ft trucks sitting in their lots. I was told that they checked everywhere in the valley. Very frustrating. Also had to wait due to the UHaul web site an extra long time when trying to pick up the truck.
Excellent customer service.
When we returned the truck at 3:00 the office was closed. Suppose to be open until 5:00 so left key in drop box. The dolly was taken from the truck before they returned Monday so we were responsible.
Even know I didn`t get it this is a place I would use in the future. Looks very clean and well taken care of.
I was impressed by the fast and easy service of the property manager.
The the staff wonderful however, I reserved an inside unit for weather protection and this facility does not offer them. Had to go to another Towne Storage location to get the unit I needed.
Everything about the service and facility was average.
i like where i put my stuff it was very clean and easy to get to.
We found a storage unit closer to where we were moving and used them instead, but when I called they were very helpful.
Its very spacious and we like it.
Managers were very friendly and helpful. Convenient and clean.