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Jesse G
Customer Reviews for Mollys Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Worse customer service I’ve ever had from uhaul.
Daryl SWhile the employee was very kind and respectful, that was the only good part. We reserved on line a pick up. When we got there we went through the whole process and were given a box truck. We were told the website was wrong and they didn't have a pick up. Then it turns out the box truck was dead after we did the whole inspection process and signing everything. Then they took 20 minutes to reverse that, then we had to start the process all over with a new one. It was a very lengthy process and frustrating Again, the employee was so sweet. Totally not her fault.
Sarah PThay did not know how to rent the uhaul I had to do it my self though the app also I was charged for a dolly and moving pads
JUSTIN H