Customer Reviews for Treasures Unlimited
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Treasures Unlimited
very friendly and helpful
Curb appeal is not personal. Had to park trucks on the street. Wasn't very safe leaving dollies in the back unlocked.
This location was great! However I did not like the fact that I went online in advance to reserve the trailer at a location only to get multiple calls and texts from multiple locations expecting me to drive an extra 20 minutes each way to pick up a trailer I reserved Less than a mile from my home. I also did not have this location come up as an available site when I went online to make my reservation. It is a good thing when I called in to complain about being rescheduled so far away that the lady was able to find this location for us. If we have a choice in the future we will always pick this location.
You should do military discounts.
Make sure the lights on trailers work before they leave the yard
Overall experience was ok. They didn't have a hand truck in stock that I had reserved, however, I was given an appliance hand truck at no charge so that made up for it. My only issue was that there was nothing else in stock as far as being able to purchase a tow ball or lifting straps. I was a little disappointed by that.
man on sight was very nice and helpful. location was not as inviting as the canton Georgia facility.
Scott--the man at that location--called me the night before I was supposed to pick up the truck. I told him I planned to pick up the truck at 10 a.m. He asked if I could pick it up earlier so he could get out of town sooner. Then, the told me he only had 18 of the 24 pads I reserved. He gave me a price cut, but I needed the pads. Overall, I was not impressed with his customer service. He acted like I was imposing on him.
Did not have a handcart that was requested
The truck was not clean inside. We ordered 2 appliance dollies and received one. This would have been a serious problem if the assisted living facility hadn't had a cart and regular dolly we could borrow. Otherwise, the truck was in good working order and made the 750 mile trip just fine.
Thank you. Drop off was easier than pick up! It tool less than 3 minutes. A busy Mom with small children in the car - what more could I ask for? I'd happily recommend your location.
I picked up the truck late on a Friday and, as planned, returned it to the same site on Saturday afternoon. I got three calls from three people on Sunday asking me why I hadn't returned the truck, and after working that out with them got a fourth call from another person on Monday asking again when I was going to return the truck.
the pickup was fast and easy. the price seem a little high for the distance traveled and the insurance is also outrageous for miles run other than prices the equipment was fine and uhaul man came out and hooked it all up.
I would say this location needs to work on talking to their customers better. I went in and had problem with our reversation being right, I was trying to explain the problem calmly and the man seemed to have woken up on the wrong side of the bed. He ended up saying we could go somewhere else because he didn't care. When my husband called later to report this to customer service we found out that the man shouldn't have charged us how he did and treated us that way. I will never go back to the uhaul location in Draper because of the cranky man.
Staff was very helpful and quick. The location seemed like someones front yard.No pavement and ground was wet with large puddles of water.