Customer Reviews for Tri West Move N Store LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Tri West Move N Store LLC
wpild not recommend u-haul to anyone, after the way you jerked me around, changing my reservation and location pick up and deied me the truck i had put on hold to get me a small truck with a trailer, i have never towed anything before why would i start just because you order that equipment for me. good thing for one of your staff, who found me a truck at the last min, it is the location i first picked out not the one you changed me to , where i have no idea where it was. he found me a truck, out east, so from there to my storage building, that ate up my miles, so i still got screwed by u haul and yes i would not recommend you to anyone and i will not used you again
I was treated with a smile and great service. Very pleased with all my transactions here.
Was very easy to rent the van from Dollar Storage. Great service and very convenience.
personnel were extremely accommodating and pleasant. specific directions and instructions including landmarks and lefts or rights would be most helpful.
I will be calling corporate office to discuss my experience with renting a truck at this facility, which did not end very well. I do believe that its the way the soft ware works & not the employee. Mileage listed was different then shown on the dash board. I was charged a mile more than I used, that said, each & every client will be charged more also. A mile here & there in your favor adds up. I feel that is stealing from the customer. Your employee was informed before we took the truck that the mileage on the paperwork was incorrect & he just ignored what we showed him and still charged me more. NOT HAPPY WITH THIS EXPERIENCE. WILL BE CALLING CORPORATE OFFICE.