Customer Reviews for Tropicana Belcher Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Tropicana Belcher Inc
Very nice people to do business
Rental was flawless. Truck was clean and ready on arrival. The "anytime" drop off was a great benefit.
Staff was very friendly and helpful!
I had a great experience and would go back again.
The woman who helped me was very nice!
Make sure vehicle has all necessary safety equipment, maintenance records are supplied, and all tires, belts, and hoses are checked by a qualified mechanic.
Very courteous, prompt, professional and knowledgeable.
the truck was clean and in working order, but the engine had some issues. Mainly the transmission. It was very jumpy as well as the gas pedal and brake. It seems to me it might need a look over a tune up a transmission flush or some other kind of engine work for the truck to run a little more smoothly. But the people And the condition of the truck were great
Although U-Haul website indicates that they will refund any unused boxes, this location was hesitant to do so.
Staff very helpful and equipment in great condition
I had rented a U-haul twice from Tropicana Mini Self Storage and both times I had a wonderful experience.
The office staff is very friendly and knowledgeable. I will definitely recommend this location to a family member or friend.
i called moments after i left location about check engine light being on rep stated it had recently being worked on it was no big deal it took a little longer than normal to start each time
This location had several people working and only one computer. Everyone appeared ready to help the next person in line but was stuck waiting for the one person working to be done with the computer before they could do anything. Other than the wait, the experience was seamless.
Service was excellent and convenient to my location. Front office was neat, clean, and orderly. I will be using them again in the future.
Never rent a truck from this location. FOUR DAYS after returning a 19' truck and dolly, I received a call that the dolly was not returned. Even though we DID return the dolly which was inside the truck. When we returned the truck, we asked if we should get the dolly out of the truck. Chris told us that he would handle it. He NEVER informed us we needed to sign paperwork showing we returned the truck AND dolly (apparently, these are 2 separate contracts). I just looked at my bank account, and they deducted 4 separate payments totaling over $200! This is Bull and I am reporting them to the better business bureau ASAP and the Corporate Office.