great service, easy check and check out.
Michael S
Customer Reviews for Turner Auto Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was very good and helpful 👍
Sandra BNeeds no changes.
DON CN/A
DARNELL DDry nice people
ROBERT TFriendly but was ready to move on to next task and be done with me
Mike GI rented a 10' truck to move a hot tub in town. The truck was too small so it wasn't even used. It was driven 11 miles and they sent me an email saying this rental cost me $101. I put $5 in gas because I only drove 11 miles. They added a cleaning fee and said I owe for 2 more gallons of gas. I can assure you I will never rent from them again. If it takes 3.5 gallons of gas to drive 11 miles I would suggest everyone rent elsewhere unless you have a million dollars for gas. Apparently you need to wax the seat you set on also so you don't get charged $25 for cleaning fee. What a joke. I had just rented from the same place the prior week and had no problem. Don't ever turn a truck back in after hours or you'll be charged whatever they wanna charge you. I'm not paying their light bill for them.
Fred BJust need to check trucks. The air only came through the defroster. Not good, but do-able.
DON CThey were very helpful and I will recommend them to any one needing theirs serviced.
Calvin SKeep doing what you doing. Young lady that took care of me was very professional
JERRY BNot A Thing
Rosa CFriendly and knowledgeable staff!
madge hgreat to do business with
Charles SThis is a great place to pick up a trailer from. I felt very comfortable with the staff right from the beginning. It was almost like renting from a friend. It was a very smooth process
Leslie GEverything involved with picking up our truck and car hauler couldn't have went smoother. We picked up during tropical storm Ian and they were there waiting
mike nIf you're looking to rent a u-haul, definitely check these folks out. I was moving furniture in town and used these people. Great service. Would use them again.
Susan HExcellent service!
Diana Bna
JohnorMiriam BThe only issue was that possibly the same type of truck was available locally. It would have saved me at least 30 miles of truck travel and the same with my car to and from Dillon, SC. But the local truck was not shown on the UHaul website. I saw the local trunk here in Marion, SC within a hour of returning the UHaul truck.
James VNothing at this time
Wendy WEverything was great
Troy WYou or a ok.
Johnny TVery accommodating and helpful staff.
Lawrence GAfter hours drop off but It was a convenient location.
GARY RExcellent service.
Mary JSuperior customer service!! Made everything super easy! Very personable, professional and helpful!
Derrick JVictoria was very helpful.
Wesley MNo one was there just drop key in box and parked Trevk
Wendy WService was great!
Juaquatta KThe trailer didn't have lights. It also was not hooked to the truck right. Horrible experience
Lisa MI wish it was open on Sunday
Timothy CThe cargo area of the truck had not been swept out. The "Service Tire Monitor System" warning light was on when I picked up the truck. We figured it was a bad TPS monitor and not a tire leaking down. I drove it to my destination and returned it in the same day and no flat tire.
Michael HCustomer service at this location is true excellence and professional. The service rep was very knowledgeable and informative on my options and the equipment.
Keisha HTell customers about the key return box on the front porch. I found that on my own when I went there the next day and the place wasn't open yet.
Carolyn FRear signal lights were falling out of the trailer and they didn't work.
Charles BI think was over charged. dropped every thing off in about one day. lady barely gave me enough mileage just to make the trip but for some reason she charged me more days then I needed She charged me like 3 or 4 days ...I only took it 475 miles, she put down 497 miles which like you see were barely enough. That could have cost me alot if I was over.. miles is what I needed not days. Not happy. If I didn't use the days why wouldn't I get a refund.
RONALD SI think I was over charged. dropped every thing off in about one day. lady barely gave me enough mileage just to make the trip but for some reason she charged me more days then I needed.
ronald sNo one was there. The location was hard to find because the name of the drop off was different.
louise GDiscounts.
devaughn d