U-Haul experience has been a nightmare, poor communication, price gauge, I currently have 3 credits pending due to charges and fees that were applied after being told that the terms could not be changed when I arrived to pick up the unit at a location that I did not select to begin with, what a MESS.
Lloyd H
Customer Reviews for 3M State Inspection
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
Criselda WVery friendly person working there. Made sure trailer was safely attached. But, we were told we could drop the trailer in a different city with no extra charge. Found out that is not true.
Elizabeth SProcess was convenient
Diego MI believe U-Haul put an additional hold on my account for the rental and that is very inconvenient. Trucks are already pricey to rent but to have even more money put on hold is ridiculous.
Jordann WThere was dirty finger prints on the driver side but overall everything was good
aayanna dI was charged $180 for returning truck 5 hours late but still on the same day
david HEverything went as expected
Stan S