Customer Reviews for U Stor It
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U Stor It
Staff was always very friendly and helpful.
Nothing! The sales girl really helpful and professional
Great customer service, very friendly and accommodating
Very clean and had a helpful staff.
Only Problem it was a long way from the office to actual pick up of truck.
We were supposed to be able to have the truck until 3PM Sunday. However, we received a call Saturday morning telling us the returning location needed the truck returned before 9 AM on Sunday. We asked if they were going to rebate part of the rental charges if we complied. They said the couldn't. We returned the truck ahead of their requested return time, but I still feel we should be credited since we returned it early for their convenience. I also don't understand why they had to have it before 9 AM since they don't open until 9:30.
Overall great experience. The manager on site was very helpful and friendly.
Personal was every helpful after running into an issue with the 14' truck at the other location not available and neither was the location open. Ended up getting a trunk 1.5 hours later at this location - smaller 10' and delayed us further because the low tire pressure light came on - and We stopped to check the tires.