Customer Reviews for U-Haul Moving & Storage at Colorado Blvd
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Colorado Blvd
Friendly and professional.
This location was very small with limited space to park the Uhaul. We stopped her twice to drop off the trailer and the truck and there was never anyone here or any directions for what we needed to do.
The locations of pick-up and drop-off sites in the Denver area are different depending upon whether one logs on on-line from a personal computer or the UHAUL agent does it from the company website/reservations center. I had to drop it off at 4800 Colorado BLVD even though my agent in Montrose had selected a drop-off location on Gilpin Avenue or street.
I don't think we received the $50.00 discount promised us because Randy's towing was in Cheyenne was closed when we dropped off the U-Haul truck. The truck was the right size and performed well.
The employees at this location was very professional.
Make sure employees know their information... These 3 people I dealt with today were ridiculous.... Very under trained and one had horrible body odor.... Not happy with this experience at pick up nor drop off....
These folks were great. I hadn't realized that I needed to call them to let them know I was dropping off the trailer. They checked me in without a problem and were very pleasant! 5 stars!
I had over $250 avail on my visa debit and it would not go through on the uhaul system despite the fact that I JUST put gas and bought a meal. I received an invoice for $2.24 which is fine but when I called to pay they let me know they ran the payment already on my wife's credit card which we like to use for very specific situations, a payment of $2.24 not being one of them...
Great staff and friendly service, nice equipmment.... But this not accepting my card was atrocious, I was very lucky I had cash with me (which I do not usually carry) or this whole move could of been a bust.
the people working there were super professional ans bent over backwards to help me get the best service possible. I was very impressed and grateful.
Great customer service at this location.
Put this location on U-Haul website and mapping services such as Google. Maps.
They extended my return time without any problem which worked out great!
If there will be additional charges for returning a vehicle at a different location that needs to be pointed out to the customer. Especially if that customer asks if it is ok to return to another location
I was not aware of how many charges there was going to be and that there would be a time limit on when I had to return the vehicle. Did not like that I had to pay $80 for a couple hours.
The service in the Colorado U Hual was exceptional.
My reservation was changed 2 times within 4 days.
I would recommend better communication if reservations are changed and first consulting with customer if changes are made.
The staff at this location was excellent. Tori (I think that's her name) and Brandon were very friendly and extremely helpful. I will rent from this location again!
They were very flexible and great to work with. Thank you!
Computers need to be updated and faster they are very slow and it takes more time than it should.
While the office was a bit confusing, signage is on the abandoned building and office located out back in a trailer, the staff was great. The were very nice, friendly, and accommodating. Everything was pretty easy and done the proper way.
friendly staff. truck was in great condition.
Discuss what to do when returning a truck past closing time - how to drop the key, what paperwork to drop also. That's all. Otherwise it was a good experience. Thanks!
I just found it odd that I had to give the information again for a few items that I had already given online. Why are some fields asked for online, but then you have to give the information again at the store?