Customer Reviews for U-Haul Moving & Storage at Colorado Blvd
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Colorado Blvd
This store was fine. But I reserved a truck a week in advance and they call me 15 minutes before pickup to say we don't have your truck! Told me they rented to someone else. Then send me to another store that added 60 miles more to my bill. At 99 cents a mile and on top of that I have to pay for the extra gas used! I have rented a few times from u haul and there's always been problems. I will never rent or refer anyone to u haul! !!
Location wasn't inviting, only due to construction to improve location so its only temporary. Small parking lot.
The people and product are great. The parking is awful. I know they are doing major construction on the property. However I am a repeat customer. Renting 1-5 times a month. I don't like the fact that I Haveto leave my truck full of tools all the way down the street. Instead of the parking lot where it is less likely to get broken into. I feel the customers property should be just as important as your companies property. However I don't see any uhaul trucks parked a quarter of a mile down the road.
Exceptional service. U-Haul is the best way to do it yourself, even with a little help. They made sure I got exactly what I asked for and that it was safe to do it my way. I also used the U-Haul moving help... I'll never do it all alone again, I will always get that additional manpower, it's so worth it.
It was very good even with the construction going on
This location was under construction. The staff was awesome but obviously the facilities were lacking due to the construction.
Everything was great. Thanks so much.
Great and friendly caring staff. Location is difficult to get in and out of.
This was 2nd location I had to go to, and they were willing to take the trailer although they weren't supposed to. The 800 number call system was not very good in knowing where trailers could be dropped and I was worried about having to find a 3rd location. However, this location agreed to take the drop and I was very grateful.
Excellent service. I plan to rent from this location again in the near future.
Was very happy with experience. Service was excellent both in picking up and returning.
My overall experience was just ok. The equipment was clean, however the staff was not very professional.
Better computer program I tryed calling in reservation and the system kicked the representative out once I arrived the computer program gave the representatives more grief
I arrived 45 minutes prior to their scheduled opening time, crew were cleaning equipment and checked in my equipment also.
They are remodeling the location and operating in temporary offices but were extremely accommodating, cheerful. and helpful.
The service experience was very pleasant. The man who rented us the uhaul was very friendly and helpful, The only problem was the tow dolly, if it had been someone who had less experience with towing they would have had trouble knowing whether the steering wheel should be locked or not.
Give those two a raise! They were fantastic.
Great customer service and very nice people.
Helpful staff; quick and efficient.
Site was a little messy. Looked like building being remodeled, so no biggie. Staff was great.
Tim and his crew are great. Especially the young lady that's always there. I wish I could remember her name.
Super fast and friendly service!
Wonderful service, so pleased with how fast the 2 guys hooked the trailer up and got us on the road. Don't often see this goI'd customer service anymore-but it's alive and well at 4300 colorado Blvd. Highly recommend.
Great customer service- friendly guys!
The fuel level on the van was at 7/8 full. It is difficult as a customer to bring back the van at 7/8 fuel level. Recommend that all vehicles be required to be brought back with a full tank as this would take some of the guessing out of it for the consumer...
Friendly and helpful staff.
Very nice! Great help and willing to work with me when I had to change my pick up date/time because my new place wasn't finished.
Quick check out and quick check back in.
I thought the service was wonderful and met my every need. They were very kind here! I would go back in a heartbeat.
Very professional service.
No complaints with the location itself but my reservation was not correct. They got both my name wrong and vehicle. Granted, I accept responsibility for not seeing this error on the confirmation but it should have never happened. As a result, I had to pay more money that expected. Not an overall happy experience. Jim