Customer Reviews for U-Haul Moving & Storage at Powers Blvd
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage at Powers Blvd
it would be nice to get a confirmation sooner than the day before your pick up (if applicable)
Customer service was excellent and the truck was clean and worked great
The gentleman that greet me when I arrive was very attentive and help me a lot when I had to trade to a bigger truck.!!
Although we were faced with an initial inconvenience of the elevator being out of operation the general manager Chris Lambert and his staff went out of their way to extend the rental on the truck as we had to come back on 3/2/14 to unload. It was a smooth operation in turning in the vehicle and we appreciate the help of Tieannie and Heather with get another storage unit and with various other things. We are very pleased with this site and their personnel. We hope that our comments can be passed onto them so they know that we appreciate their efforts.
It took a bit longer to get registered than I anticipated, but overall it was fairly easy to do. Staff seemed very knowledgeable and eager to help out.
Something weird about your order system. When I dropped off, the guy there couldn't figure it out either. The difference was that he was able to find it after a couple of tries. Maybe a problem with your system, U-Haul? Altogether A well run location, even though hard to get into with a gigantic truck.
They were able to upgrade the truck from a 14' to 17' without a hassle. Nice people and the truck with the other items I requested were ready on time.
The service and equipment were great.
This was the best rental experience I have had...
Very pleased with assistance from Jennifer and Tiarra.
Great service provided - quick and efficient transaction
I used the storage unit. Very secure. Trucks were good too. Everyone was helpful and it was a great experience.
Tieannie Able-Lehmann did a super job. She was very courteous and helpful...great attitude. Thanks for a great experience!
Not a darn Thing.. The trailor was clean. The team was amazing and so fast. The line literally had 9 people in line and they got the line completed in only 10 min. This is my 5th time at this location and I would not go to another because of the professionalism of the team there
Everything went very smooth and efficiently.
horrendous odor of marijuana in area-stench.
equipment brand new, staff helpful and efficient.
pricing, it surprised me how much it has gone up for me to move myself, when renting truck and mileage.
Better entry way into the location. with trucks parked in first entry, it looks like you are closed
No comment at this time my experience was very good.
I honestly can't think of anything that has room for
improvement. We have rented trucks several times
and have never had any problems.
A completely opposite experience from what we had in Los Alamos. We had visited this location before traveling to make our trailer reservation and buy a hitch and they were very helpful then also, and they told us the trailer would be ready by 8:30.
Directions to get to the location would be helpful.
Very good experience. Nice driving, well maintained 20"foot truck. Good customer service on rental and return.
Great job by the young man who checked me out.
The people were extremely friendly and helpful. It was an excellent experience.
Employees were very friendly and helpful!
It was a great experience. Everyone was nice. The unit was clean. Very secure.
The truck was old didn't like hills!
This location was great. The initial location I tried to rent at (6035 Galley Road, 80915) was horrible.
Thank you Chris for
Being so good at your position
I rented an Auto Transport and the ramp on the right side was broken. I did not realize it until I tried to load my car onto the transport this morning. I had to use a modified wood ramp to make it work.
The best facility storage! Good space for the price, conveniently on everything, security was priceless friendly staff.
The best facility storage! Good space for the price, conveniently on everything, security was priceless friendly staff.
Amazing staff! Extremely friendly, when I made the mistake of renting too small of a truck, it was completely seamless to fix me up with what I needed! I wouldn't go anywhere else!!! AMAZING experience!
Chris the manager has been extremely helpful in getting me storage unit that fit my family needs. Great customer service
Either repair or decommission Trucks that aren't performing. The truck I rented could barely make it up a hill empty. Floored with nothing in it I couldn't get faster than 25 Mph on hills. When I was moving with a loaded truck it was only able to get to 20 Mph.
I only waited a few minutes before I was helped...The staff @ the counter and the man outside were great!...Thanks, Randy Karjala
All services were great thanks again for the rental
Always have a very pleasant experience going through this location. Everyone provides stellar service and would recommend to anyone. Keep up the great work!
The truck assigned was old and worn out. The hydraulic automatic parking brake did not work and almost caused an injury to a friend helping to move.
Excellent customer service
super professional. diametrically opposed to the pick up location in Aspen
The man who checked me in was very helpful and took care of me as soon as I showed up. Nice job!
Tieannie Abel-Lihmann was great. She had everything ready to go for me back in July when I rented the auto transport. She was able to move my pick up to an earlier time over the Christmas portion of my move.
All the staff were friendly, organized, knowledgeable, and helpful. Thank you!
The employees that helped me were excellent in every aspect.
My overall experience was great! The staff was very knowlegeable and professional. The only thing that I would suggest is to make sure the use or non-use of the pads is clear to all customers.
Trailer lights were inoperative at pickup due to a broken wire on the trailer; better check-in procedures to catch this upon return will help other customers avoid delays in their rentals upon pick-up.
It is cumbersome gassing up bigger vehicles. A more customer/cost friendly way of returning a truck with out the "re-renting it to a U-Haul employee to gas up" policy would be nice. A built in per gallon cost (like care rental agencies offer) would be nice, Looks like there is already a business model to follow with out re-inventing the wheel.
Great customer service. Quick, efficient and took care of all of the customers
When I called to reserve my trailer they told me I qualified for a free month storage rental. They said I would get a 10x15 size but when arrived in store they said no it's for a 5x5. Everyone needs to be on the same page
I had some vehicle issues and had to extend the rental your customer service was excellent
Location was a bit far away. I passed at least 3 other U-Haul locations on the way. I had asked for the closest one.
Power wash the ice off the trailer.
Local location and personnel were great. However I think U-Haul's online site is somewhat misleading on the advertised $19.95 amount for rental of a cargo van. After the unexpected limit of 4 hrs, the unexpected addition of fuel AND a mileage charge (shouldn't it be one or the other?) my actual charge was 250% higher. Was already committed and needed the vehicle so just paid it. That part did leave a sour impression of U-Haul.
Don't give anyone your worst equipment.
Thank you Jennifer.... She walked around the vehicle with -1 temperature.... showed me all of the previous "dings" and best of all the gas cap fill was on the drivers side.... thanks U-Haul for hiring superior customer support personnel.
Slow and ancient truck. Why not diesel for this size...especially in Colorado? Max 35mph on hills slowed traffic in 45 and 55mph. Power was same on hills when truck was loaded and unloaded. Too slow of driving is just as dangerous if others aren't paying attention. I feel fortunate not to have gotten in an accident. Employees were great. Fast and efficient at check in/out. Put 24 & 26ft diesels in Colorado...this is not a flat state.
Service was OUTSTANDING, truck was ready when I needed it. I was in and out quickly. Had one hickup and they resolved for me extremely fast. I would certainly refer this location. Thank you to entire staff.
Individual who assisted in the vehicle check out stated where he wanted the gas gage at upon return. We followed the sheet that was given for gas estimates. I was not told to get a gas receipt. When I returned the van, I was asked to provide proof of putting gas in the vehicle. I was asked to show my bank statement to prove proof of purchase of cash. I felt uncomfortable, I will not return nor will I suggest this company to my family or friends. Poor customer experience.
I had the absolute best experience at this location the any other uhaul rental center. The manager Christopher Lambert was such a great help when we ran into a problem with our town and county van having the converter box there to buy and he had one of his employees install it. If they wouldn't have helped us to get the wiring resolved we would have been in a real fix that day. So thank you Christopher we will continue to use your location and will recommend it also.
They should be knowledgable in their job and mention that we have to pay for the gas we used.
The truck wouldn't start the morning after we picked it up. It took over 3 hours to fix it. When we called to ask a replacement be supplied, we were told no other trucks were available. Later that day when we went to drop off the truck, the lot was full of the same size of trucks. Given the delay and money this cost us, we asked for a refund. The manager only refunded the overpayment on the mileage and the extra day we didn't use. He refused to do any more. This was the 4th time we've used Uhaul in a year. Given the lack of customer service, we never intend to rent from Uhaul again.
The truck had such a violent vibration just beyond 61 mph that It actually broke the glass on my lawyers book shelf. When we packed we put packing blankets and shrink wrap on all furniture for protection.We will be opening more boxes after work tonight to make sure nothing else is damaged. We did put the extra insurance on the truck and when I asked the return dealer if it was covered he said I would need to call U-Haul he didn't know. He proudly displayed a 16 years plaque on the wall as a sucessful U-Haul dealer and was unable to answer a simple question. The condition of the truck actually added about three hours to my scheduled trip due to the fact I could not travel at the speed I had planned.
The trailer reserved was not available at the location I originally booked. With logistics problems on both the pickup and the return, I would feel uncomfortable using Uhaul again.
explained that I did not use blankets on move and that I wished to avoid being billed but was denied without further discussion.
I had a perfect experience with all of the staff.
People there were very helpful and very customer oriented. Their trucks were in excellent shape.
They got me in and out very quick, even with training in progress at the counter. The trainer and trainee were very professional and courteous.
I feel that they should have offered some sort of discount since I ended up with the wrong vehicle. It was not really their fault though. It cost me 3,000 for a trip from Texas with gas rental and hotels, I would have been much better off hiring a transport company. I will strongly consider that for my next move. I would have been 100% happy if I would have received the vehicle I had reserved.
Service was fast and their personnel were knowledgeable about all the equipment.
Excellent experience! Friendly and extremely helpful!
They go above and beyond to make sure everything is set and ready to go! BRAVO!!
This truck was an absolute piece of junk! The glove compartment was bolted shut, the motor made horrific noises every time it was started and turned off, there was not a working horn which I do not believe makes it legal to be on the street. The radio worked poorly at best and the truck shift VERY hard at times. I would not accept this truck in the future if it were provided to me.
Good experience -- no problems.
The team at Powers U-Haul has always been impressive - efficient, friendly, knowledgeable - I will always choose them for my rental and storage needs.
I was VERY impressed with the friendly service and great condition of the van I rented. I will definitely be back for my next move!
Relocating to a city, in another state, form a small town can cause safety concerns. This business is well lit, with an excellent security system in place. The staff was great, the carts convenient and the units temperature control perfect!
Improve for the next customer? Keep up the good work!
The staff was extremely helpful and easy to work with. They made the whole experience much better for us.
Wonderful moving experience. Keep-up the Great work.
Always a great experience with the team at U-Haul on Powers. Very helpful, friendly staff that assist in a quick manner.
You can't really improve anything as far as I can see. Excellent employees. The pickup and drop off couldn't be easier.
On 9 Nov 2013 I spoke to customer service agent Thomasina Corbitt 1.800.789.3638 ext.860608 to file my first complaint about the storage unit not being reserved at the 1-70 and Chambers location (I only got a phone confirmation that the unit was available) – I was at that time sent across town to South Havana to store my house hold belongs where I asked the rep if I was able to drop the truck off there and they told me yes.
We had excellent customer service :)
The staff was very helpful and courteous.
Friendly and really easy and fast! Thank you!
I love using this location. That's why I keep coming back. Thank you!
The staff was professional and helpful.
I don't appreciate not being able to pick up equipment at the location I requested, especially since I don't live in that city. It took an extra 1/2 hour to go to this location. That costs me time and money in gas, so I'm not happy with this transaction.
Excellent operation! Will use again!
Clean place and professional service. Thank you!
I was not allowed to access my storage shed after 6 pm which was inconvent for someone who works 9 to five daily
Outstanding, friendly and very helpful staff. Their customer service will keep me coming back.
I think this storage unit is way overpriced. Only the free first month made the $50 I paid worth the two months I was there.
Courteous, efficient and professional service! Been a pleasant all around experience. Thank you for that!
Great customer service, great facility. I just wish I would have thought to look here sooner!
This location has a wonderful Manager name Chris Lambert. He is always helpful to us. came back and will continue to if we need a storage again. THANKS CHRIS!!!
The staff at U-Haul on Powers were always providing quality customer support during the time of my rental. This was over almost 8 years of having the storage room there.
I trust uhaul with any of my things
Extremely satisfied with facility and service.
There were some challenges in this move, but the facility manager was courteous and helpful in alleviating them. I will continue to be a loyal U-Haul user and supporter!
Excellent customer service.
The people were very nice and helpful. I appreciate all the help they provided me. I will be comin back for future service.
need to fix the computer problems. It caused back-ups of customers and long wait time to be helped and being able to provide for the customer due to the down system. THANKS
Some staff members here have no clue how customer service works. Bad attitudes were on display regularly. I did appreciate the help from Chris the manager when he was around. Not sure if i`ll return.
Very helpful staffing, made my family`s move very smooth and stress free.
The manager Chris and his team were extremely helpful.
The Whole Staff was/is pleasant to deal with and will be the next couple months.
Great service. Very friendly staff.
It was a real smooth sign up process, the staff was very helpful and nice.
awesome staff and very convienent
Staff were polite and efficient. Facility and storage unit were clean and secure.
Very clean and service was excellent
Chris and the staff were great.
Staff was always friendly and the facility was easily accessible and well lit.
Tiena and Allen did a great job.
A very excellent, friendly, and competent staff. Everyone was willing to help and make my move easier! I will be coming back for my next move without a doubt.
I was seriously impressed with this place. The lady that helped me inside was beyond friendly. The younger guy outside unhooking hitches outside was also great. Nice people.
Chris is the best manager of any UHAUL facility that i have ever done business with, he has picked a great staff and will work with you to get what you need.
friendly staff were very helpful in all our transactions
Chris, you are awesome you showed us everything in the uhaul place i really appreciate you excellent customer service
The staff was so helpful, courteous and knowledgeable. We are so happy to have worked with the U-Haul Moving Storage at Powers Blvd both for storage and for moving van rental. Thank you!
poorly staffed waited in line for 30 minutes
everything was great. easy access to rooms and staff was nice.
Chris and his team are great. They were always very helpful and they were very supportive of me and the moving company as we packed up our storage facility in our recent move out of town.
The people are real nice and military friendly. Its basically a super Uhaul so it`s very well maintained.
Overall I had a really good experience. I would highly recommend it to anyone. Thanks for a great service!
Chris was especially accommodating in my personal situation. He helped me by staying a little late and coming in early to assist me in allowing me to get my things stored in a timely manner.
The service has been great.
Chris the store manager was very helpful in managing and assisting with this process. Would not hesitate to recommend the service and Chris to anyone.
The level of service was excellent and the staff very friendly. I would HIGHLY recommend this facility to anyone asking for a rental/storage suggestion.
Everyone we spoke with was helpful and professional. We had a great experience here.
The hours of operation should be until 9 pm. The next time I need storage I am using another company with convenient hours.
Great Experience, thanks U-HAUL.
The climate controlled units could range from 45-85 degrees or so, thought it was a rip off
Teena has awesome customer service thank you it`s refreshing:-
Everything went very smooth and quickly. Completely painless. Thanks much!
Extremly friendly and healpfull, no complaints at all
it wasn`t as good as it could have been. 200 character limit doesn`t give enough room to say what you want.
Chris was very helpful accommodating with my situation.
Mr. Allen was a great help in getting me signed in and checked out. The staff was also freiendly ...Will recommend to friends
The place was very busy, but we got taken care right away. The manager explained things to us and even took the time to take us out the storage area.
Very friendly and helpful staff. Extremely accommodating.
I was pleasantly surprised by the friendliness and cleanliness of the facility. Only issue was trying to get stuff loaded into my unit while a Storage Wars type event was going on one day.
Nice people, nice facility
by far the nicest storage facility i have ever seen. the manager was amazing. made displacement from the fire less stressful.
Truly and thoroughly outstanding! Facility, team friendly, professional, courteous. By far the best storage and U-haul rental experience I have ever had. Sincerely, David Torres-Rouff
Staff was very helpful. Facilities were clean. Getting an additional unit was not a problem.
Very quick and prompt if ever needed again diff use
I cancelled after being told the size requested would meet my needs. I discovered that the 10` x 15` unit was actually 9` x 13.8`. Cancelled my reservation and will likely never use U-Haul again.
Fix the air conditioner for these hard working people!!!
I was impressed by the facility and with Chris Lambert`s willingness to assist in making the UHAUL experience as easy and painfree as possible. Thanks!
Great staff and customer service. Thanks
Excellent customer service and very impressed with the cleanliness of the units.
Friendly, professional, courteous, helpful, and efficient. Everything I could ever want and more. Thanks to the whole team.
The employees drove the trucks way too fast around corners and through the facility as they were maintaining them. Talked to one employee about it and he said they all do it as if it was a joke.
All the staff very acommodating
and friendly.Especially the front desk. I believe her name was Tatiana that I spoke with several times.
Very slow to wait in line, and took three requests to get someone to help with a storage unit, messed up bill pay in the past, overall the two female employees are great.
we left my husbands watch and other things in the middle consol and we got those back. everyone was very friendly and helpful. great store and staff
Customer service was very good. Nichole was very polite and professional. Would go back for all my moving needs.
Excellent, friendly, and secure
The service and the facilities were outstanding.
We were better served through uhaul than with budget. The staff was understandable and was willing to help my family in our stressful situation.Thanks you so much and god bless uhaul
Christopher and his staff were very helpful and curtious.
Great service all around.
Excess late fees. I felt gouged and while I knew it`s your business I was unemployed and frankly felt ripped off.
This was the reason I terminated my relationship yesterday.
Great Mgr - Chris and staff went out of their way to make things happen, very flexible/available when our schedule kept changing. Same for TAVIS and staff at Aurora! Excellent indeed!
The young lady that helped me was very pleasant to deal with.
My only issue that I had was trying to move my autopay date from the 4th to the 5th due to my employer`s auto deposit date. Staff helped as best as they could! Thank you.
The whole staff was so nice and caring!!
The customer service was execellent and we were shown different optons and the clerk was very friendly.
Highly recommend to anyone short or long term
absolutely wonderful. Nice people and very helpfull.
Great staff were very helpful, Nichole Chavez in particular.
I rented a unit at the Powers Blvd location for approx 5 years while I was working overseas. The unit was secure and I never had a problem with theft or pilferage.
Everything was great and service was prompt and facility was organized
Emily is an excellent customer service representative! Thanks for your professionalism.
The staff is always so nice and helpful. I have never had any issues with this facility, although most other U-Haul facilities are HORRIBLE!!! I would recommend this facility to my friends!
WOULD LIKE MORE THAN YES OR NO ANSWERS
Found the staff helpful friendly whenever I went to the office.
I was surprised to find a $25 CLEANING fee on my bill,the truck it had been cleaned! No one told me of charge at check in.
Once received an email stating I was behind on payment. Recently a notice of increase in rates was sent to my Son, Randolph, old address in New Mexico.
Verry great staff . Helpfull , frendly n strive for satifaction
I am very impressed with Chris and his staff. Everyone seemed to be about the customer and customer satisfaction. I am fortunate to have this facility so close to my home.
Chris the manager is excellent, and willing to work things out for the customer. The employees are knowledgeable and hardworking. This is a good place to go.
Sales people were friendly and helpful.
It was a nice facitlity although the staff lacked professionalism and was rude.
The staff was very helpful and friendly. However, being charged to access your belongings after hours in a secure facility is obscure. Other storage places do not charge for this.
The 24 hour access to my storage did not work and the card reader was broken. Customer service is unable to help with this issue and tells you to come in during business hours.
General Manager Chris and his employees are professional and competent.
Many areas of my account were misspelled and the associate could have asked to ensure it was correct. My first name is misspelled and I would recommend that customer`s information be confirmed.
I would definitely use this Uhaul again and the future.
Great customer service!!!
Staff was very friendly and helpful.
Everything was great. Thank you
Great service, friendly fast
Just should allow 24 hrs access to storage
Clean and well maintained. Parking is difficult at times.
honestly costumer service wins every time I was searching for a place end even do other locations had better price than you guys. the cutumer service help decide to select uhall
the manager,and staff were excellent in the service given
The employees were very friendly and helpful. However, the check in process just takes a LONG time.
I was very pleased with the storage facility.It is very organized and secure.The staff are pleasant and very professional.
Small inconvenience assigning my unit, besides this staffs was great! Good management team at location, it made a difference with my experience. Thank you and the local store team, great job.
Angela was fantastic. Very friendly and accommodating. Facility very safe and secure.
Customer service was quick, friendly and helpful. I was shown how to check in/out, the best place to load/unload belongings, and even walked personally to my unit. Fast and easy!
We received professional, courteous service. The facility was clean which is also important to us as we will be storing a lot of items there.
Overall experience was great with the exception of closing out my account/the man was extremely rude not freindly at all/he ruined my day due to his nasty attitude
Overall it was a simple process to get and store my possessions. The pro-rating the months I mean i want to move out on 1 FEB but pay on 31 JAN for a whole month of feb, don`t think thats right
Your staff and facilities were exceptional. The quality of service we received will ensure that we will continue using U-haul and refer you to all of our friends and family
The facility was clean. The staff seemed somewhat lackadaisical and seemed disinterested in working. But they were responsive when needed. Overall I got what I expected out of the service.
Storage was clean, liked the on-line pay feature!
the manager at the powers station was very helpful.
the manager at the powers station was very helpful.
Very good service, always helpfully
I had to wait about 20 minutes for staff to figure out how to give me access to my storage.
Have had storage locker there 5 years. Excellent service, no complaints.
how can ya live with ur self knowing how yall treat army people i will repoet yall to houseing on fort carson so people wont use yall
WELL KEPT UP FACILITY. HAD NO PROBLEMS AT ALL
They were helpful in reserving the truck and also in getting the storage Units that I am needing
Our property was stored for approximately 3 years. It was exactly as we left it. Thank you for your service.
Agent explained everything I asked and demo`d through entry/exit. Good job.
i tried to put my comments but there`s only a 200 limit. something else to piss me off bout uhaul
Keep up the good work you guys are doing, thanks.
The agents appear to do their jobs well, they did not do any special effort to ensure my experients was any better or worse.
The business was very clean, and agents were helpful.
I stored everything that I owned and it was in an indoor storage and so I didn`t purchase the extra insurance. Long story short, it flooded and I lost everything. Be careful when renting here.
Customer service was terrible. Will never acquire your services again.
very clean, friendly workers
Pretty basic storage unit to me. I don`t have anything to tell other than I moved to a cheaper complex for the same size unit.
I had boxes missing out of my storage unit known others tha thad the same problem. They stated that is why their customers carry renter`s insurance.
The only issue is that they forgot to activate my card for the alarm and each time I went in the alarm would sound.
The staff was very friendly and helpful. The storage area was very clean. I would definitely go back and use their services again if I need any moving services.
Only thing was came from a long vaca and tried to get boxes in storage around 530pm
Met all my storage requirements.
Again thank you from a first timer using a storage unit. I have much faith in UHaul with my stuff being safe.
it was a good experience and everyone was nice.
We were extremely impressed when we first saw the storage area. It is laid out very well and is very clean.
Have used thisa facility before....always a good experience
found prices were a little higher than other facilities in the area. however i had no problems with my rental experience.
24 hour access would have been very useful. The facility is on a video camera security system and users need a key to access their outside unit.
Everything was as expected. A very pleasant experience.
Not accomodating to stat....major problems with rental.
The only thing that took away from the experience was the cost. I think the stay should review the policy of late payments and things of that nature a bit more.
Payment was inconvenient due to understaffing.I was told inaccurate information as well as rudeness from one employee. All employees should be aware of all polices and never guess.
Average service, it was hard to understand the attendant when she spoke and she really didn`t clarify a lot of things. But overall it was fine.
The facility was clean and the staff very helpfull. Much easier and more affordable than I expected.
The technology wasn`t working, and it took a LOT of time to get everything figured out. Otherwise, everything else was as good as I`d expect.
moved from Corinth, Tx to Colorado springs Needed a bigger storage unit than I had reserved and had no problem getting a larger unit.
Never could use my security card. Moved my stud after a month.
I have had the storage unit for 2 weeks and have not been able to access the unit with the card.
Unfortunatley, my customer service experience was completely unbelievable, terrible. Thank you, Mark! You are definately the exception!
The staff has all changed and you could wait as much as 30 minutes for someone to help you. Some of the help does not have a clue what to do.
stored my there for over 4 years. If I ever need storage in CO. Springs I would use them again
Your comment section is not working
Access to indoor storage entrance door/parking often blocked or partially blocked by U-Haul trucks being cleaned or? Customers forced to back out down the alley rather than drive through, as designed.
The customer service rep was extremely rude and should not be working with customers due to his lack of customer service.
Staff was unfriendly and rude at times. Poorest customer service I have ever experienced.
They rent storage units with locks and then they can not cut them off and the person behind the desk is cuss at me lost $40 and only save $7 to keep the storage. I will never use POWERS U-HAUL AGAIN.
There is not enough room in this little text box to leave my comments on the situation I am still dealing with!
The person who help me needs to talk slow when asking questions. Also need to go remove the luck, don`t make me come back and ask to have it removed.
One of the best storage facilities I have been at.
The rprices could have been more reasonable and access should be granted 24/7 tot the units
Very clean, just wish that there were 10x30 climate controlled units.
The free month of storage for a one way rental is a **VERY** handy and much appreciated offer Thank Yoou!
This was the 2nd time I used this U-haul center and I was pleased with the friendly service. The same young lady helped me both times. She seems to always have a smile on her face.
Very clean and secure compound.
Just starting to move everything in but so far all is great. I was also very pleased to learn about the security and alarm system that is set up. Thank you U-haul employees for all of your help.
My only problem was that there was no light inside the storage unit.
Was charged twice for storage fee causing bank account to go into overdraft. Had to jump through hoops to get reimbursed for overdraft fees that were not our fault.
very inconvenient that there is only 1 elevator in the whole building and our unit was on the opposite side of the building in relation to the elevator.
Only one employee at the front desk. 6-8 customers lined up. Service was great except for that.
Moving is a stressful time for people. Staff was not attentive nor courteous. I experienced problems from beginning to end.
The staff was very friedly. The storage buildings were very clean and I feel safe knowing that my stuff is being stored their.
The rental desk was very busy, with not enough employees available. As a result, a transaction that should have taken 10 minutes, instead took about an hour.
The manager of this branch does not appear to like people or his job. I believe the manager of a store should be the most customer friendly and polite person of the store as an example.
I love my uhaul storage experience. The staff is very friendly and the area is kept clean and secure. I would recommend to my friends and family.
staff was helpful and friendly
First rate rental operation!
i shouldn`t have to write something here
The gentleman who waited on me was courteous and helpful.
I tried calling but was put on hold for 20 minutes and while the employee went to find out what their hours were for the 4th of July, so I hung up
I went into the location only to find out that they didn`t have the storage unit I had reserved and it took them an hour to get things sorted out.
I`ve been with U-Haul for many years and have been very happy. I regret leaving this location but I moved to another city and needed to pick up my stuff.
I would like to be called. My number is listed on the contract. Thank you.
The Staff has always been helpful if a problem arise.
The service was very nice. The customer service was also very satisfactory.
The facility was very clean and they staff friendly and curtous.
had to leave work early just to make it wallet was stolen had to pay a hundred dollars to open unit i think the employee`s should be able to complete this function
Need Longer hours for storage