Customer Reviews for U-Haul Moving & Storage of Corpus Christi
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Corpus Christi
Poor customer service. Increased prices twice in a year. Not competitive with storage prices. On hold for a long time when trying to rent a truck. No trucks were available on site.
Everyone here was terrific! They were friendly, professional, and great to work with. Thanks!
great people. made my moving so much easier.
My moving experience went extremely smooth thanks to your staff at Kostoryz in corpus christi
Someone from this U-haul office called me the morning of my vehicle pickup day to confirm my reservation that I had made online, which I think was a nice touch. The overall process for signing the contract was efficient.
Staff was very friendly and helpful. Best customer service I have had in a long time.
This location is not organized, and charged me before the return of the truck as they told me they would not. It made my bank overdraft because they did that without telling me and was unauthorized until the next day. The man at the counter was rude and very unfriendly. I called about the early charge in which i spoke to the property manager who argued with me saying it was not charged although my bank verified it was. After i returned the truck as specified they still wanted me to swipe my card again. To charge me what they already took out. Overall i will not be going back..
thank you for having an available truck on short notice when I needed it.
It was a good experience. I was very surprised at the prices for storage blankets and we had to use boxes instead.
Speed, was not entirely happy with waiting for things, or rushing around locking up after waiting.
I enjoyed the staff. They were helpful and friendly at all times.
Excellent customer Sevice, The only thing I didn`t like is that I was force to purchase insurance..
This is a excellent place to rent from. I would recomend it to my friends
very convenient but a little pricy.
Everyone was very friendly and very helpful being new to the state once again everyone was very helpful.
The staff was courteous and friendly.
Everything was great thanks!
Brandon was very knowledgeable and helpful.
Thank you for your excellent staff and service. Especially the security of my property. I enjoyed the 24 access, the elevator usuage, carts, and customer service.
Super satisfied! Will return to you guys if I need a storage place again.
Was able to make reservation over the telephone and completed paperwork upon arrival. Being able to pay monthly rental charge online was a plus.
well managed well maintained CLEAN facility with friendly staff readily available
Thank you very much. My things were clean, there was not even one dead insect in site when storage was emptied.
I was there over a year and never had a problem.
Very friendly and helpful staff! Facility was very well maintained and I felt very safe even when we where there at night.
Having to get out of your vehicle to enter your code is ridiculous. Should be able to pull up and enter it from the car.Also Should only be one code for the gate.
Brandon was very helpful!
I really liked the 24hrs access. The staff was friendly and informative
Reserved unit on phone prior to moving to Corpus Christi. When I arrived the process of finalizing reservation was quick and efficient. Facility and storage unit were clean and well maintained.
Very helpful staff and a nice facility.
Very friendly and helpful staff.
Portia was extremely helpful and has a wonderful personality
Excellent service and open Sunday for new customers a plus.
I really enjoyed my experience
The owners are friendly, professional and knowledgeable. Very clean and safe environment. I would definitely use this facility again.
Great service and location!!
Great facility and wonderful staff! Used them for about 4 years and never had any problems.
Had unit here for years with no problems. Moved my second unit here from another U-Haul because my furniture was ruined with mouse droppings and urine at the other site.
Very good experience overall!
Only prob--I don`t know why you removed my 2nd lock as I felt more secure with it. That is the only concern I had.
If I ever need or anyone of my friends or family need storage units, we`ll definitely come to this location.:
The employees were awesome!
they were very nice and helpfull great customer service quick to help and the prices are fair.
Amazing management, a real pleasure to deal with.
The staff were great security was good thank you so much
Very happy, and a price I had lots of room to move in and out wiyh my truck.
uhaul on spid called uhaul on kostorytz for help They accomidated me for my free storage This was my second truck in one week But as I said the uhaul on Kostoryz street was terrific!
Your manager can be rude sometime.
Superve customer service, will be doing business with U-Haul again!
Management and staff are very friendly and helpful. Definitely made a fustrating move that much easier. Would use again if need be.
Very friendly and helpful
the staff there were very helpful. very courteous. and I have recommended this location to my friends
the staff here was helpful and very accommodating. especially helping me back the 26 foot truck in tight areas. I would recommend this place to my friends
Krystal the management was very explanatory with the storage units. Every was good.
The mngmt team, Krystal Scott Rock! They repeatedly show excellent professionalism with a great personality went way beyond the call of duty All other employees I have encountered over the years!
The staff is friendly and extremely helpful. Definitely the type of people you would want to represent your company.
Real helpfu took time 2 talk 2 me. Cool, so I a unit. 10by 10 and at a real good price. Thanks
I was pleased with it all. Thank You Krystal for all you did.
Great customer service. Very friendly
Chrystal Hinkley went out of her way to make my short stay an experience that would cause me to recommend her facility to other`s.
Very helpful friendly people! Thank you.
Very helpful friendly people! Thank you.
Krystal Meeks` customer service skills
should be the U-Haul standard. She is AWSOME! and Beautiful!
Staff was always very helpful, will recommend this location for storage to family and friends.
Crystal at the front desk was more than helpful. She is a great asset to your team. Thank you Crystal for always helping us with a smile and always fixing our problems.
The lady and the gentleman that helped me were very kind and helpful
Your employees were very courteous and helpful. Thanks!
They were always friendly and helpful, more than expected If I come back to Corpus Christi I will use their facility again.
Staff was always extremely helpful
Very pleased with my visit and storage unit.
Very good well kept area, while keeping my items at the facility i had no reservations with my decision to rent with you
Krystal and Rebekah were very friendly and polite.
Nice people, poor corporate policies and high prices. Required a specific lock and also insurance. High base price plus add-ons caused degraded experience.
I was greeted and serviced well by both young ladies and impressed by the clean facility.
Exceptional customer service every time I had gone into the office. Always appeared clean and secure. We have recommended this u-haul location to several people.
We have used you in the past and will certainly use you in the future when and if there is a need.
the property managers were very helpful from beginning to end. Cant remember their names, but it was a husband and wife!!!!
crystal and her husband were so freindly and made renting a storage very easier and convient.
Super nice treated me extremely well...
Staff was very helpful and friendly.
outstanding and friendly staff
THIS TRANSACTION WAS DONE PROMPTLY. I WAS VERY SATISFIED.
my experience was wonderful.
The staff was friendly and very helpful.
The unit location is going to be very convenient for me.
Nice Manager treatment.
I appreciate all the help and service.
I had my storage unit for over an year and i wasnt able to check on it every day since i did live out of the city and it was great to know that my stuff was well secured in that fact thank you so much
The new staff is rude and not helpful at all.
well maintained appeared secure
I was lied to by the first uhaul I had gone to and the customer service was horrible. I would never recommend it again.
Elevator not working when we got there to unload.lights went out. Didn`t know its on timer. Some kind of credit would be nice for our trouble.
The service was excellent. I will definitely be recommending this UHAUL to my friends.
This location was very convenient, clean and affordable for being a climate controlled facility. I would highly recommend to others as well as use again if needed!
I would use you again for all my storage uhaul needs....thank you
Fabulous personal, very friendly and helpful. Most certainly recommend this facility like it was recommended to me. I was very pleased with all the help and service we recieved.
Friendly, helpful and informative of the facility.
Fast friendly service where I feel my items will be safe and protected! Great managers on site, very helpful
Helpful mangement staff with can do assistance.
A moving experience made possiable by the persons there Uhaul who were very helpful.
The experience was great, easy.
Thank you for a wonderful experience! We felt at ease and were pleased beyond our expectations at their customer service and facility. We already have recommended them and will continue to do so.
The only thing that I didn`t like was having to pt an additional charge for 24 hour access. Otherwise everything else was great! Super friendly staff.
they were nice and helpful
I liked location,had no problem getting a storage unit after my mother past away, and needed somewhere to store her furniture and other items.
After signing up with your company you increased my rate 20% before the first 30days. This is disappointing, and unprofessional.
The couple that ran the facility were wonderful to deal with. They were not only friendly, they were helpful and very accomodating. It was a great pleasure doing business there.
Great experience! The staff was extremely nice and helpful.
The staffman Luck Jr was extremely helpful with all of our needs.
I would recomend this facility .
when I moved out roaches are in my boxes,in my new garage, have to bomb before I move into house and the staff was told, will take action if my clothes are tdamaged..
Marie and Arvie were both extremely friendly and helpful. They, and others like them are what make U-haul successful.
There service was great and they were helpful and polite thank you
Service people were very helpful and friendly...excellent customer service!
The managers are very helpful
This is a well run place, neat and orderly. For the past 18 months that we had our storage units there were no issues and management was always friendly and courteous.
Awful experience! Gentleman serving me was not very knowledgeable w/ the business or how to charge items on the computer.
Staff were very helpful, Service was quick. Would hioghly recommend to anyone needing moving service. Thank you all.
excellent never had any problems with Uhaul
Very good service, friendly and helpful staff
Other than being a little expensive, everything was great here.
Everything was great, just wish the access hrs were longer since i dont get out of work till after 6.
I need access to my unit before 7:00am. On some jobs I need to be on the road before 7:00am. Thank-You.
price compared to space availability was horrible. Felt it was too expensive
I was charged for an entire month when I terminated my storage of only 4 days usage after returning from Kuwait.
Friendly, thoughtful, and helpful management - very patient with an old lady.
The staff was very heplful. And the facility was very well keeped up.
the level of service was awsome, did not know exactly what i needed but they showed me what was availabe and we found what fit into our budget
The gentleman in the office was extremely friendly and helpful.
customer service was excellent
very nice and clean. felt my property would be safe and secure there
This place was a nightmare.I slipped and fell because a leak in roof and poor light. I lost half my stuff to mold, the staff was rude after filed an insurance claim. Do not keep your stuff here.
It was a pleasant visit to this facility. The staff was very courteous and helpful in every way. Thank you so much for good customer service.
The employee was very helpful I would recommend this storage facility to everyone i know
The staff at this U-haul were always helpful and courteous. I would use them again if I needed to.
Finding bugs in the boxes we had in the UHaul storage. Climate controlled unit was hot when we arrived to get our things. Had to throw away items due to that. Rented here because of UHaul reputation.
Level of service was great always had access when i needed.
I was very happy with the staff and especially with the manager, Loren.
I spent $700 renting a trailer with your company and needed 2 extra days of storage, I was told I had to pay the whole month. $75 for 2 days is a bit ridiculous.
All the staff and managment was great.
I LOVED MY EXPERIENCE WITH U-HAUL!!! U-HAUL IS THE BEST THING THAT EVER HAPPENED TO ME...EVER!!! I AM LEGALLY CHANGING MY NAME TO ROBERT U-HAUL!!!
Was very pleasant. Will use again when needed!
I experienced such good and friedly service, as well as great patience with an old lady me, that it left me with an especially warm feeling about the managers, Quentin and Sherrie Trent.
The staff was great and facility`s were very clean
Super fast and friendly set up and booking. We were allowed to move straight into a unit without any previous arrangements! Clean facility and super polite employees!
I highly recommend this storage. Quentin and Merry were awesome people to work with Thank you for being so awesome.
I highly recommend this storage. Quentin and Merry were awesome people to work with Thank you for being so awesome.
Very helpful and accommodating. Definitely happy with experience.
The facility was clean and well-managed by friendly and helpful staff. I will definitely use the facility again and recommend it to anyone needing storage.
When I check into NAS Corpus Christi I didn`t have a house for a week and a half. Mr. Quentin was extremely helpful to me as I did my house hunting. Thank you.
We loved our U-Haul experience. We would especially like to complement Quentin manager on his excellent customer service. It was a pleasure doing business with him.
From the hours of operation to the wonderful customer service. My experience was outstanding. You don`t see customer service like this often.
The layout of the 5x10 is slightly misleading due to the placement of the door.
They were SO very helpfulkind!We came in from a VERY long trip,in VERY bad weather,were SO exhausted.They helped in EVERY way they could,making the end of our trip run smoothly!
Upon moving my furniture into my new house from the storage unit, I discovered that my fairly new Ashley`s sofas were covered with roaches.
great , the managers were awsome and made it so easy for me , i was in a real bind at the time i went in
it met expectations for a climate controlled storage unit. It was clean and the staff was helpful when help was needed.
this place was awesome, the staff was excellent and friendly, it was a pleasure to have done business w them and will always use this location for any other moving needs
the staff at the kostoryz site was excellent and so friendly and understanding. the location was great im so glad i went there give them an A+
They were very nice and VERY helpful with everything I needed. They went above and beyond not only with my storage unit, but with helping when it came time for me to move.
This location is great. It is very clean and the staff was very helpful. I would recommend this location to everyone.
This facility is well kept and the hours were very convenient.
The personell was awsome, knowledgeabel and very friendly. I will do business with this site anytime.
They had the best prices and the facility looked new well maintaned and the staff were friendly, helpfull and quick on checkin. Thank you.
I had so many Roaches in my furniture I had to get rid of some what i didn`t get rid of i had to take over a week of cleaning and killing all the roaches and roach eggs.
Professional, respectful, and customer oriented attention.
i am very upset with uhaul i was over charge late fee and that was not right. I was only on there for a short time and I will never, ever recommend uhaul to anyone
grace flores 361-658-5486
I am very satisfied. The manager was very nice and supportive in regards to questions I had!
Both of the managers were delightful and seriously took my needs into consideration when I was there. Great team representing themselves and Uhaul
My experience was very good and the staff was very helpful in finding the right storage size for my personal items.
I am a return customer and chose this place for the above reasons.
i was going through a hard time and they were VERY understanding and i appreciate all of it
The owners were very nice and helpful. Very clean facility.
Thank you Sherry and Quintan Trent for being so kind and thoughtful in my urgent time of need to move all my items. Grace Flores and Family
We came in on a Sunday to the store on kostoryz in corpus christi and Cindy was super helpful.
I definetaly liked the 1st month free rent. That`s something nice that other`s don`t really offer.
I was very impressed with the individual that had given the tour to the facility. Thank-you Joseph
JUST WHAT WE NEEDED FOR OUR RECREATIONAL GEAR, SMALL CAPACITY 3X3 AND LOW PRICE, CONVIENTLY LOCATED BETWEEN THE AIRPORT AND THE BEACH.
Sherrie was exceptionally helpful and had great customer service skills.
The staff were so friendly and helpful. I have used this particular Uhaul before and they were awesome so I decided to rent there this year.
This was a nice facility and the price was good as well. I liked the environment and felt like my property was secure. I would recommend this facility to anyone.
Very friendly and helpful staff!
It`s a nice place, the Climate Control is a plus.
The new management is rude unprofessional. I would have recommend the facility until they were hired
Everyone was always friendly and helpful every time we came in.
The staff were very nice and helpful.
I felt my personel belongings secure while at the u-haul storage.
I live in Corpus Christi Tx. Jose Cortez and Mary Chapin. Were always a pleasure to deal with, very professional and extremely friendly
The staff was very friendly and helpful
Prices are expensive. $50 more than the same size storage, same access as other places.
Mr Cortez was very nice knowledgable and knew what i needed . Thank you Mr Cortez and i will recommend your location any time
great place to put your personal items.
Very helpful staff and clean enviornment!
Merry was nice and didn`t have any issues showing us different storage rooms. She was pleasant to work with and I would recommend this facility.
The gentleman there seemed kind of rude but the lady was very nice at the storage facility...
Girl at counter was great. Manager was rude jerk. Girl apologized for him. Once my time is up, I`m out. Hours of operation are inconvenient, no parking at the place to get out\tour\inquire within.
I freakin love this storage. I was kinda skeptical, but the lady at the front desk was VERY helpful. And i love that it is gated and has cameras. This place rocks!!!