Customer Reviews for U-Haul Moving & Storage of Fargo
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Fargo
Because of my height I was unable to drive the vehicle as I could not reach the pedals
I purchased a lock, and after using it three times it stuck. I notified a worker, and he was able to open it.
The online description of the unit I rented suggested it was appropriate for moving a queen size bedroom set which is what I had to move. Once I got the van on location, I discovered you could not put the boxspring or mattress in upright since the door opening and roof clearance do not allow for that. They had to lie flat on the floor which eliminates valuable packing space for other furniture. You should caution people that those items will need to load horizontally. A little forthrightness would have been helpful.
It was just the right size and everything went very good.
The woman manager was excellent.
Very good service. Very god truck condition. Rental went very smooth. The only comment I had is that I ordered 10 ft truck but they gave me 15 ft at the price of 10 ft ($6 difference). I prefer the 10 ft because I did not have much furniture to move, Small was better for me. Thanks for the service.
I dealt with several employees, and they were all equally helpful and enthusiastic.
Overall good experience. The teams checked me in and out quickly and the equipment was well maintained.
Service tech tested electrical connection ... He said the tester is not showing a connection.....had it replaced for $60 and had him test again.....said still not showing elect to the connector...., but had good connection when connected to trailer. I spent $60 on a new elect connection that was not necessary and I would like the cost of the elect connection to be refunded.
was a good experiance, got in and got out in a timely manner. was inexpensive move with quality. thank you
The gentleman who helped me was very patient and made sure the auto "dolly" was secure. He was very helpful. Thanks!
Always a great experience at this location.
Mitchell was one of the most knowledgeable and friendly employees I have ever worked with. In an age of poor customer service, he is the exception. The entire staff was wonderful, but Mitchell stood out. A+
had to drive to a different storage location, which i actually didnt mind. but had to go through 3 different storage lockers and then my card didnt work to get out.
Check the tire pressure before pick up. I checked it before I started loading and found one tire was at only 17 pounds. Had to return to Uhaul and they replaced that tire.
I called and reserved 15/17' truck and was given 10' and was told that is what I reserved which was not the case, and they also had the return time wrong. If the lady at the desk wouldn't have been so nice I don't know what I would have done.
Drop off was quick and easy. Try and out and removed the trailer for me I didn't have to do anything!
Seemed like there was a shortage of trucks. I felt fortunate to get one. I had to pick one up 2.5 hours away from where I needed it too. Lots of extra gas.
Allow your customer to load his uhaul and pick up the trailer later.
Counter clerk wrote up the wrong trailer after I specified utility (open), wrote up covered. Took twice as long to fix it as to do the original order, which was painfully long. When I returned the trailer I stood and watched employees walk around for over 5 minutes before one came over to help me. Also the trailer had a lot of clumps of dirt in it when I took it (and returned it).
The lady at the 1436 main ave location was by far the best uhaul rep I have ever dealt with. The air conditioner quit working 100 miles into our 2100 mile trip. She should get some recognition.
The process was great and we really appreciated everything. Thank you!
The lady we talked to when we picked up our rental truck was unnecessarily rude. Her tone when answering our questions was unprofessional, almost as if we were being scolded for asking. She was certainly lacking customer service skills. I have rented from Uhaul for previous moves, and have never had any issues; however I will never rent from this location again. I am very disappointed. I was especially irritated when we felt as if we were in such a hurry to return our rental on time because the lady at the counter stressed that our truck was reserved for 15minutes after it was due back (7:00AM) only to discover that the office did not even open for another 5 hours after we had returned it. This also meant that I could not inquire with a manager about the clerk requiring me to swipe my credit card more than once, at which time she said "I don't know what is going on, but you have to swipe it again. It doesn't normally ask you to do that."
Never driven one before. Would have been nice if they would have went over how to operate it... Or ask if i had questions.
Service man was very rude. He asked us how long we wanted to rent for and we said for 1 day. Then he asked us if we needed the truck all day and we said we didn't know. After that he got mad about us renting it for a day , because we didn't know if we needed it for that long. Really really rude person. Horrible customer service. If you pay for a day you should have the option to return it early without someone making you feel bad that you might return it early.
Lady manager at store didn't want to extend days to rent truck. She was rude and uninterested. Staff seemed unconcern with my business. Truck had dead battery which caused delay. The road assistance gut was unconcern and rude. Final bill was higher than expected. Weird experience.
No AC; Do not follow the website instructions because it does you no good when you get to the store. Very poor for national company
Very prompt and efficient.
Not a thing. Thank you for providing great service!
I was given great service and it made my move so much easier. Thanks for all your help. I will come back if I need this kind of assistance in the future.
The brake light buzzed and flashed all way to GF is would turn off when the vehicle would turn to the right only. The truck was dirty with so many bugs I had to pressure wash it before leaving fargo.
Staff was very courteous and helpful. Over heard a conversation with another customer that was sent to this location and they were very kind and helpful even though the other location gave her mis-information.
Also fast and friendly service. Thank you!
I have rented locally and one-way 3 times over the last 5 years, the experiences have all been consistently excellent. Thank you!
Please check and make sure all trailer lights work, running lights and signal lights.
Since I didnt see the U HSUL ON Main in Fargo I cant attest to the pickup cleaness. However when I did get someone on the line to talk to, they were helpful and addressed my questions and concerns. This is a very busy season for them. Considering that, I was happy with the realiability of equipment and help with addutional supplies. Our movers use U haul equipment and are/were heppy with the supplies.
Need correct measurements on U-hauls. If i order a 15 foot truck that's what I expect, not a 12 foot truck. Top of the truck measures 15 feet, that is useless in the attic.
Great person on check in. Web site is also great and easy to use and easy to make changes.
I just don't like the bait and switch advertising. offering a low daily rate($19.95) and then you come in and get charged excessive rates for mileage and insurance. Sure they tell you when we need to sign the contract; but, the advertising says nothing of the rate you will be expected to pay. I think you are just taking advantage of people. Hoping they make a plan they cant get out of because of the nature of what is going on in their lives at the moment. Shame
The staff was friendly and helpful.
Everything went wrong. No truck at scheduled time. Even with conformation number. Had to get two trucks ata much greater price. I'd never do it again.
The guys knew what they were talking about. It worked out well, even though the apartment people were not, Uhaul worked with us.
Notify people when they have a reservation for 7:30 am and you have changed your hours from 7 am to 9 am. We hired movers to start at 8 am @ $160 for the first hour and $100/hr each hour after ... You cannot find a local emergency # to try to get ahold of someone ... so our move ended up costing us an extra $100 to the movers and U-Haul charged us $71.40 for three hours ...
Understaffed. Everyone was too busy to be friendly.
I was overcharged. I called in, was told I receive a call back, never got one. Lady was upset that I was 45 minutes late for pick up, told me I was lucky the didn't give to somebody else. Customer service SUCKED!
Was not happy with way company handled my reservation, I made a 4 day reservation and when I showed up at 9 a.m. to pick up my truck I was told that I could only have it for 24 hours, no one called me before my reservation time to let me know that my 4 day reservation got moved down to a 24 hour reservation so that I could prepare things for the change. I rented the truck for 4 days for a reason so to be told during pick up that I can only have it for 24 hours left me scrambling trying to figure out what to do with all my stuff, very very poor customer service by not calling me 24 hours beforehand to let me know so I can prepare. All my plans were made based off of my original reservation to have the truck for 4 days and the fact that no one thought they needed to call me so I can make new arrangements is unacceptable. When people need to move there's usually a time limit to that and you can't just wait till someone shows up to tell them that you cancelled and changed the length of their reservation.
Staff at this location was very unprofessional, rude, and lack of compentence. I will not be returning to this location...
Called 3 weeks prior to reserve uhaul told them I wanted it in the morning. When they called they said it was reserved for 5pm. When I told them that was unacceptable the lady was very rude to me. She told me they had a different one that we could take at 1 pm instead. When I went in to pick up at 1. They told me the truck wasn't there and was maybe going to be ready at 2 and they would call me. Well they never called me and I went in at 230 and it was ready. Horrible experience.
The order we had placed by internet was not followed and we were missing items that we needed. It was difficult to understand as to why we placed an order when it was not used the day we picked up what we needed. In that we were disappointed.
Thanks for supplying a good vehicle so I could help my daughter move.
One of the employees was very confused and caused undo stress on the other customers.
There was crusty stuff on the steering wheel of the vehicle. Staff was slow and disorganized. Customers who came in after I did got service first. Vehicle had check lights on for being past due on service.
Less than 5 minutes to drop off at 4 pm
Place to park for someone waiting for you to check-in your vehicle. Busy street was not a good place to wait.
I would definitely recommend this location! they were so nice & so accommendating! I was in a jam and they did everything in their power to help me out. I really appreciate this coming and will be using them in the future!
Dropped off after hours. No comments.
Used a Cargo van for moving, staff were friendly and helped me throughout the rental process.
It was a very busy weekend for this location and many customers did not properly reserve on the internet, but the U-Haul clerks were short-tempered and almost rude. The 2 guys in the yard were great (Tyler and I don't remember the other guy).
Great service. Accommodating to me. I booked the wrong date. Fixed it no problem, with the vehicle I wanted. Easy in and out. Thank you!
Make sure point of sales are up and running. Good problem solving by the guy who got me on the road though!
GREAT service by Roobi & her people/very knowledgeable & helpful.
Not so much on the corporate HQs-side...seemed like confusion there over rates and availability
Vehicle was not totally full with gas when I picked it up so I ended up putting 6 gallons in after driving only 18 miles. Other than that everything was great.
Thank you for the professional, timely, and generous service.
If somebody orders a certain size trailer, say, for instance, like I ordered the SMALLEST trailer available, free "upgrades" should not be given out. For some odd reason they said they upgraded my order, which seemed fine until i hit the road and got the worst gas mileage I've ever seen from my car. I tried to resolve it with them, too, to no avail.
When I made the reservation the price quoted was $ 29.95 plus mileage and $ 14.00 safe move. I received the receipt via email stating I was charged $29.95 twice for rental charge for a total of $ 59.21 and when I checked my bank I was actually charged $ 69.39. I will be contacting this location as this is incorrect to have 3 different prices. Hopefully this can be resolved and my account credited.
Employee came right out to meet us as we drove up. Was quick and efficient and friendly.
Fast efficient professional service
Great service, I will use U-Haul again. Thanks
Customer service could be improved, the guy with the beard who helped me was very rude and unprofessional.
It was a pleasure doing business with this location, we have in the past and it's always been good. Thanks everyone at 1436 Main Ave, Fargo!!!
Be courteous, be polite. This will pay you great dividends. Dress neat, clean - hair, beard presentable...
This is the second time in the past year that I have used U-Haul and both times when I went to pick up the truck I was told they did not have the size truck I had requested. This time they gave me a larger truck and tried to charge more. Not happy at all with U-Haul and how you change the size of the truck requested at the last minute.
Excellent service, excellent equipment. Thanks very much!
Nothing. It was a perfect experience using this service. I worked with Joe during my return. He was quick, curious and a pleasure to work with. Thanks!
Overpricefd for three hours
Amazing drop off experience the person that helped me was super nice and helped undo my car from the dolly great job!
Very helpful over the phone in getting the reservation put together.
nothing they did good all the guys wear good ..
Nothing everything went well.
for the most part the equipment was clean. This was my 2nd time renting and the windows on the 10' truck have always been dirty so I would rate this some what clean.
Nothing. It all was perfect.
Robbie and staff take great care of me. thank them for me. Dave
If you make gas station too. That will awesome for everybody.
They were very helpful considering Bismarck screwed up so bad.
Easy drop-off late on a Sunday afternoon.
I was so happy to get a truck a day before the move. I had rented a car transport, but the moving company I had hired had a HUGE fail the day before the move, and UHaul was able to rent me a truck on short notice. Very excellent!! The people there were also very nice!
Initally reserved at 53rd location. Called and confirmed but when got there they had cancelled the reservation. I had to go to the main ave location. Got a pickup, it did not have the capability to hook up lights for a single axle cargo trailer. So the major reason for the truck was not accomplished have to rent a different truck this weekend t pull the trailer safely. Also the $50.00 guarantee is a joke.
Awesome staff the lady was very gracious and kind.
Employees could be friendlier.
Rental had been requested for a cargo van, by phone. Admittedly, I had been a bit late in picking up the rental; however, a cargo van was not available at that time. Representative at store seemed apathetically unapologetic for this fact. Thankfully, the truck that was subsequently agreed upon was sufficient for the task at hand. Upon return, an overheard conversation regarding another customer seemed to indicate that there may be a shortage of equipment at the location (Only one handheld device available, with great demand placed upon that device).
What I have generally gotten from this location over time is somewhat rude and condescending attitudes. I will not return.
Clean the inside of the cab...smelled like I was on a farm???? The cup holder portion of the cab was filthy.
The staff was so helpful and polite. They made sure the lights all worked even to the point of changes a fuse in my truck.
Appreciated the courtesy and customer service of the staff.
Everything was excellent. The personnel and service was great. Everything was quick and professional.
Very difficult to figure out where to go/what to do when I got there. Very cluttered both in store and in the lot which made things difficult to navigate.
Just keep up the good work
Very friendly and helpful staff. Easy and done!
Based on the recommendation from "Amy" we got the size of trailer she said would move a 1 br apartment. It was an 8x5. Not big enough!
They lied to me about me being able to get my cash deposit back when I returned trailer.
Windshield and truck were dirty. Had to ask about previous damage to truck and van body so that I would not be held liable for old damage. Truck out of alignment, went sideways down road. Truck quit running on 3 different occasion for no apparent reason.
I am a regular renter of vans, pickups and trailers. The Fargo Main Avenue branch group has been great to work with! Tell them Thanks.
None, I have used this facility about 10 times in the past 12 years and it keep on getting better
cant call the local phone number and actually get someone to pick up only get a call center somewhere else
rented 17' truck but couldn't fit everything on it so had to rent a 6x12 trailer which was quoted more than it was to rent truck something not right
employees where easy to work with and talk too...
I am very happy with my experience. Customer service was excellent, the equipment was and I would definitely recommend your services to all my friends and family.
Made the return process quick and easy! After a long day moving it was awesome to have the return go so quickly.
As always, U-Haul Moving & Storage of Fargo had the truck I needed, when I needed it. The staff is friendly and helpful and were able to get me out the door in a timely fashion. Every time I help my kids move, this is the place I turn to.
The employees were very friendly and helpful. Also very speedy. I don't think we were there even ten minutes.
There was computer issues because of servers down in Phoenix at the time. I understand delays because of issues beyond the employee capabilities. However, I was not impressed with any of the staff's behavior with any of the customers because of the computer issues. They could have been more professional about handling the situation.
Thank you for a good rental.
My experience with U Haul was good. It was there when I needed a place to store my things after I sold my house in Fargo!
The office is greatly understaffed!
Uhaul storage willfully gave me a unit at the wrong location. Plus being rude other lies. Rotten organization for storage
water damage/mold on belongings.
having to pay extra to access in the evenings is ridiculous.
I had a positive experience with the facility and staff. I`ve never had to rent a storage space before and the staff made it easy and simple to understand.
should not have to pay more for 24hr access pay rent should be able to access at any time
the staff is very nice and goes above board to kelp their customers
Access has been good, we are looking forward to moving out this weekend.
When I moved in the space was not clean. A month ago I sent 2 messages to the manager with no response. I called the office and was told not to use the online e-mail.My ?`s have yet to be answered.
Wish there were either 24 hour access or least somewhat longer especially in the evening.
Fargo staff was inconsistent with their information, rude and continuously provided extremely poor customer service.
The gate accesss sucks ass.the card reader needs to be throwen in the garbage.
Worst CS experience of my life. Will be leaving appropriate online reviews when time permits. Doing a charge back on credit card when charges post.
had to go back to main office 3 times to get access to unit on 7th ave.Cancelled my agreement within 24 hours and was still charged a full month`s rent.
The units are the worst I`ve ever used. There is no protection against water or moisture so any build up will just stay and destroy everything! I had to submit a claim for mold after only 4 months!
Bad employees, rude and unhelpful.
All furniture was soaked and moldy after 3 months. Pursuing legal action if they do not fix the issue. Uhaul should cover damages not my insurance
My all around experience was good. The first time I arrived to rent my storage the staff were not helpful and appeared like I was bothering them. Checking out all the staff were awesome! thank you
Lots of sitting water in storage unit, very slow and clueless staff, office is not staffed enough. Always waited in very long lines. Check-in and check-out process very slow.
had alot of issues at first. way too expensive and mold/water/mosquitoes leaked into unit destroying much of my property.
IF you are really interested call me and I will tell you the HORROR story of this .. Your 200 character limit is not nearly long enough
I could not be less satisfied with my experience. I can`t fit in 200 characters how upset I a with the service.
Storage unit had flooding and hours on Sunday were annoying to wait until noon for them to open
When I got to the storage place they did not have the storage unit available at the unit I had resevered beforehand
I booked storage for price 59.99 and it turned that was not avalaible when I came to pay and pick up gate key. I needed to pay 89.99 ... TRy to keep booking price..
Received excellent customer service in Fargo.
LOCATION IS THE WORST EVER!
The Fargo location was not friendly or helpful and fraudulently charged me for rent I did not owe without my consent.
The owner was working and was GREAT!
They basically stole money from me. I never authorized my card to be kept on file nor did I set it up for auto pay. Terrible customer service. I filed a report with the BBB
staff at both ends of move CA to ND were very helpful. Went out of their way to accommodate me. Very good service. Only down side was lack of tracking ability once box was shipped.
I was under the impression that I was reserving a unit at the place on Main ave. It turned out to be on 7th Ave. Uhaul requires you to pay extra to have 24 hour acess to your property.
The manager, Eric was very helpful since we were having delays in our moving process. I highly recommend this location for storage and U haul rental!
200 characters are not nearly enough to express my frustration with U-Haul and their web selfstorage system.
The price is high for what you get.
The access system did not work correctly the first 2 times I used it, causing me to make multiple trips back to the main office.
I have been billed for 4 months for a storage unit i moved out of. Every time i call get routed to no where and no one can help me.
All my interactions with this location were excellent. Robbie was wonderful. I would not recommend Ubox to a friend because of the absolute lack of communication from the Indiana locations.
I would say the location for storage is out in the middle of no mans land. Could be more closer to town,but was just fine
The pick up of the Ubox was a day early on a Sunday. When picking my ubox up from shipped location it was not ready. Other than thess our belongings arrived in good condition.
They didn`t have my unit reserved even though they had the reservation. Ended up with box vs. stortage unit. Horrible customer service.
parking and access to units difficult during the week...
Robby and his staff did a great job and took great care of our belongings.
Everyone I worked with was very friendly and helpful. Would recommend the Fargo store to anyone.
I arrived at 12:30 last Sunday 8-11. I had to wait 35 minutes before being helped at the counter. Very unacceptable business practice, as they were obviously understaffed.
Exceptionally courteous and helpful staff
The door to the unit is falling off the track, and it was locked when I got there. I wasn`t told that I didn`t have 24 hour access until I called 4 different numbers,because I couldn`t get in
Robbie, Kevin and the whole staff were super friendly and helpful!
Reserved 5x10x8 unit. 1 inch layer of dust on floors and walls. Was moved to bigger unit by someone at site. Lose free month of storage and forced to pay more for their mistake.
Lied to about locale of unit twice. Went to office 4 times to correct mgmt inadequacies. Wasted time/gas for 5 parties involved I expect to be compensated for time/gas. Absolutely disappointed!
Every one was very helpful.
I was not informed that 24 hour access was an extra cost. moved my belongings across town, which basically wasted my time.
Robbie was outstanding in her service in delivery and pickup. Could not have do e it without he. She is a credit to your business.
No delivery due to inopportune vacation of only driver. Extremely unacceptable customer service to handle the situation. Will never use U-Haul again.
We were extremely pleased with the service and Robbie is just
A gem so personable and willing to go above and beyond
We just loved her
The staff was very helpful and friendly! We were able to get to the storage unit and unpack fast and move on with the day!
where I returned my truck was not the same location as the storage room. The storage facility was no far but there is no signage anywhere that says it is connected with U-Haul.
Our uboxes arrived 5 days late and put us in an end of the month window that delayed the ability to receive our goods by another week. Communication was extremely poor and all initiated by me.
Linda went above beyond what I would expect as a customer! She was wonderful to work with was extremely helpful! The box was way too tiny full of blankets for covering furniture.
everyone was very helpful
Everyone was very accommodating and extreamly helpful!
All workers were friendly and very helpful. The workers at the U-box storage were extremely helpful and showed a lot of concern for our needs.
my card was charged multiple times and uhsul has yet to fix it.
Linda at the Fargo location was amazing!She made my experience with U-Box so good that I will use them again for my next move.
The only thing we didn’t expect was the box being bolted shut. The Uhual in VA did it, so we had no idea to expect that. All of our tools were inside the pod, so we had to buy tools to get it open.
Everything worked out well. No problems at all
In my experience with uhaul both on line and in person I have been very happy to this point. thank You
Did reservations 3 weeks ago for a unit, they didnt go through, was very displeased
Great Facility, Very Secure and well lit. Eric the manager was great to deal with.
When calling to check the hours that I could access my unit, the person the phone gave long sighs and acted as if ghetto didn`t want answer my questions at all.
Gates to the secure storage area were never closed. I asked the owner why don`t close and he stated `ya we gotta look at that`. All month my items were in the unit, there was no gate closed around it.
climate controlled am hoping that heat will go on soon in AM it was 29 degrees no heaters apparent in hallway. furniture can`t go thru lot of temp changes it will be damaged. good help. thx
very helpful, professional and quickly handeled
very helpful, friendly while being professional
No complaints, will use again if needed
Staff was very helpful and friendly. I was pleased that there was no need to give a advance notice of lease termination.
Customer service agent who helped me was dishonest, unfriendly and unhelpful. I think he would best serve uhaul customers by installing hitches rather than at the front desk.
Let`s just sum it up with hours on the phone with customer service to fix my order and get the final cost. After everything was squared away, our moving help had to wait for available u-boxes.
A great help when moving.
Poor communication was highlighted by staff who seemingly had no idea what they were doing.
Fargo Main location sucks.
The Fargo store on Main Avenue is a joke. Front desk was understaffed and very unprofessional. Although I would use UHaul again, I would not use the Fargo location.
Would never rent storage unit there again
The staff was friendly and helpful
Great Storage Facility, Nice to see you can get 24hr access but still have great security!
Robbie was very pleasant and helpful on several accounts. She is a very dependable and hardworking employee and this reflects that she loves her job!
It was hard to get back to the storage area when emptying storage out. Vehicles were blocking the way. Had to resort to going in the exit only.
The feature on the website of Storage access: Mon-Sun: 24 hours is incredibly misleading. Why charge extra when it`s electronically controlled and you don`t have to deal with a person?!
Great groupe of people there very helpfull.
i paid for 24hr storage but couldn`t get into my storage unit to call on the machine is only able to take calls during normal business hours so what do you do if it`s after hours. not a good setup
I waited 30 min after my appt time for my truck an then wen i got back t put my things in my storage unit it had a lock already on it.
Everything I had hoped for. Excellent service in OKC and Fargo. Especially happy to see women driving the trucks!
I tried to leave a comment and it wouldnt accept it, so no more comments now
The staff were very helpful. The area was very accessable and well maintained.
Unit was over priced compared to similar ones of the same size. I paid $10 and still had to call the manager to get a special code to get in.
The main owner Bryan Dean was rude to my mother when she was paying for my truck return, storage rental and repeat truck rental 10-14-11. He really needs customer service training
After things were set up, Robbi called me to confirm order and delivery.Robbi is amazing!I can`t thank her enough for how easy she has made everything from billing to delivery!
The service was top notch. The staff bent over backwards to serve our needs. I would highly recommend this service to a friend! Our rep even gave us his personal cell which I used several times.
was told that the unit would cost around $80. then was charged $129. I only stayed one month because you over charge!!!
Customer service was outstanding.
Robbie at the Fargo U-Haul center is great! She was very helpful, friendly and overall just wonderful to work with.
Best Storage Facility in Fargo! Great Staff, Clean Facilities, and great customer service.
Very friendly and professional. Would definitely use Robbie again!
The U-Haul staff was very helpful.
the U Haul shop in Fargo ND was like coming home. They were helpfull freindly and very willing to give you imformation on housing and living in Fargo.
My household items were stored they got wet moldy have recovered most things but not all. Not recommend your service due to experience with damaged items while stored in your units.
the floor was very wet, had damaged our boxes so when we picked them up they fell apart.had a TV that was on the floor which does not work now. weather free units?NOT a good experience!
The level of service was quite professional, timely and helpful.
The personnel outlet were professional and very helpful. They explained the process well. The only concern that I had was that the south wall in this storage unit 127 had a water/liquid leakage.
Kevin Liedhal has taken good care of me for many years and this experience was no exception...If I should need assistance again, there`s no one else I would call! Thanks!
Staff was extremely helpful.
very friendly people who helped me
They did a great job and were very helpful and patient. Excellent customer service!
Better than most Uhaul places.
Put in a window, an inside lock, insulation heater and they would make an inexpensive, convenient, movable, temporary and private homeless shelter!
Was very easy to get a storage unit and easy to check out! The staff was very friendly! Also loved that I could access my storage unit whenever I wanted and it was still secure!
Robbi Hudson is a great people-person and hard worker! A company is only as good as its people and she is Great People! Best Regards, Mike Ellingson
When ever I am in need of rental storeage , be it long or short term, I will always go to uhaul.
I had my storage for five years with the main avenue store. Kevin has always been courteous and helpful.
Wonderful service!! I couldn`t say enough good things about Robbie and U-Haul in Fargo. THANKS!!!
Sue at the front was great to work with! It seemed so down to earth there and I love that!
I always had access to the facility. Was a good experience.
As usual, Kevin and the staff were great to work with.
Robbie was awesome to work with. Moving from a 4 bedroom home to a two bedroom apartment the U-Box was a life saver.
It was a very convenient and friendly experience.
Kevin was more than willing to help out and make sure the process was right and actually stayed later to help out and make sure my moving process was smooth.
The employees were very courteous. Thank you.
Great service and very convenient
I had an indoor, climate controlled storage unit and it leaked water all year. When it rained it leaked and during the winter the water froze and there was a sheet of ice on the floor of my unit.
Very busy location ALL the time. Long lines. Kevin does a good job but could use some more help! A new female associate was very helpful, efficient and helpful this past weekend.