Customer Reviews for U-Haul Moving & Storage of Minot
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul Moving & Storage of Minot
I made an appointment to have a hitch installed on my Isuzu Trooper. the next week when I showed up on time for the install. I was informed that the part had not shown up yet. I drove over 200 miles to have this done. No apoligie or anything from Lyle the manager. They told me it would probably be there the next day. So I spent the night in the area, cost me another $100.00 dollars plus I missed work another day in addition to the motel fees and food. Lyle told me he would call me the next day but you guessed it NO CALL! I called over times but they don't let you call the store direct the switchboard people said Lyle had received my messages and would be in touch. Well another whole day wasted and no call. I will never do business with these people again! And I have been a U-haul long time customer for years.
Jeffrey D. Jones Langdon, North Dakota