I don’t see where there are any improvements needed.
robert smith- Indiana IN
- Terre Haute
- 47803
Customer Reviews for U-Haul Moving & Storage of Terre Haute
(E Of Fruitridge next to railroad tracks, Wabash is also Rt 40)
Services at this Location:
Contact Us
4111 Wabash AveTerre Haute, IN 47803
(E Of Fruitridge next to railroad tracks, Wabash is also Rt 40)
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 9 am–5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- Wine Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
n/a
ron moody- Rating:
- 5.0
The guy who worked there was amazing! He made it easy and stress-free
tina crusie- Rating:
- 5.0
Uhaul needs alignment. Pulled to the right. Made it harder to drive then it needed to be.
Larry Shaw- Rating:
- 5.0
Customer did not leave a comment.
Edward L Brown- Rating:
- 5.0
Customer did not leave a comment.
Scott Fagen- Rating:
- 5.0
Customer did not leave a comment.
crystal shumaker- Rating:
- 5.0
Thank you to the fella who handled my rental... He was super helpful and informative
Tamara Carroll- Rating:
- 5.0
Customer did not leave a comment.
lynn standfuss- Rating:
- 5.0
Customer did not leave a comment.
Michael Joyner- Rating:
- 5.0
Definitely over delivered in all aspects of the transaction! They completed the job prior to the promised time and came In under budget. I will definitely be back any time I need a hitch or rental need. Gregg did a great job taking the time to answer all my questions. Thanks!
Donald Nelson- Rating:
- 3.0
Customer did not leave a comment.
David LeMasters- Rating:
- 2.0
Shitty customer service, confusing layout
Gaige Ackley- Rating:
- 5.0
Very easy pickup and processing of the equipment with knowledgeable technicians. I didn’t see anything that needed improvement.
Bruce Kusmierczyk- Rating:
- 5.0
Customer did not leave a comment.
Lisa Holmes- Rating:
- 5.0
Customer did not leave a comment.
Donna Purviance- Rating:
- 5.0
Customer did not leave a comment.
Amanda Sawyer- Rating:
- 5.0
This was an actual U-Haul location were as the pick-up location was a side job for them...
Darrell Bundy- Rating:
- 5.0
Customer did not leave a comment.
Tom Hewitt- Rating:
- 5.0
Customer did not leave a comment.
Joanie Lanning- Rating:
- 5.0
It was after hours when we dropped off. Following the app to drop our tow trailer was easy to follow.
Stephen Michael- Rating:
- 3.0
I figured the 10x10 room would be bigger then what it is. Also could use lighting in the storage unit or at least an outlet because the units are pretty dark
John Bruce | Online Move In- Rating:
- 5.0
You'll did everything fine,thanks.
douglas holmes- Rating:
- 5.0
Customer did not leave a comment.
Herbert Varner- Rating:
- 5.0
Customer did not leave a comment.
Martin Winn- Rating:
- 5.0
Customer did not leave a comment.
Rebecca Guthrie- Rating:
- 4.0
Customer did not leave a comment.
DONNA MCCARTHY | Overall Experience- Rating:
- 5.0
Customer service was top notch dont think it needs improving
Eric Jones- Rating:
- 4.0
Customer did not leave a comment.
Jonathan Graf- Rating:
- 5.0
Customer did not leave a comment.
Claudie Mershon- Rating:
- 5.0
Customer did not leave a comment.
KEMAL SALIJU- Rating:
- 5.0
Customer did not leave a comment.
Anona Milton- Rating:
- 5.0
The gentleman at the counter is extremely friendly and helpful. So outgoing. The customer service that is lacking in this world is exemplary at this location!
Nicholas Pell- Rating:
- 4.0
Customer did not leave a comment.
Kenneth Woodard- Rating:
- 5.0
Customer did not leave a comment.
Christopher Conner- Rating:
- 5.0
Customer did not leave a comment.
Cody Alsman- Rating:
- 3.0
Customer did not leave a comment.
Daniel Hill- Rating:
- 5.0
They guys at this location are very nice and helpful. I've been here a few times and it ha always been good.
Jay Bibich- Rating:
- 5.0
The after hours check in was a little daunting with everything that I had to do, but I understand why it was so.
Lori Mitchell- Rating:
- 5.0
Customer did not leave a comment.
Rick Ramsey- Rating:
- 5.0
Customer did not leave a comment.
john crowe- Rating:
- 5.0
I have recommended this U-Haul to my family n friends. And I will rent from there again and again...
Edith Dye- Rating:
- 4.0
The clerk went out of his way to give me the best deal he could. The truck was clean, the store itself is well-kept and organized.
christopher leDune- Rating:
- 5.0
Customer did not leave a comment.
April Owens- Rating:
- 5.0
Customer did not leave a comment.
John McKay- Rating:
- 4.0
Customer did not leave a comment.
Stephen Brandt- Rating:
- 5.0
Very friendly and helpful
Larry Shaw- Rating:
- 5.0
Excellent service, made my rental experience simple and pleasant
Thomas St.Romain- Rating:
- 5.0
Customer did not leave a comment.
LaVettra Clayton | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Larry Shaw- Rating:
- 5.0
No problems at all. Quick reservation and pick up. Thank you so much for helping me get furniture picked up and delivered for my son and his family!
Nicole Mitchell- Rating:
- 5.0
We had some issues trying to get into the building initially and the man working was very helpful. He went out to the storage units with us and showed/explained to us the facility features and how to access the building. Overall a great experience, great facility, and I will be using this facility in the future.
Mattie Leamer | Online Move In- Rating:
- 5.0
If you’d apply rainx to the windshield. Other than that everything was fine.
Tom Weger- Rating:
- 5.0
Customer did not leave a comment.
John Plasse- Rating:
- 5.0
Customer did not leave a comment.
robin monnett- Rating:
- 5.0
U-Haul helped tremendously. I was able to get the size truck I needed within a few hours of my reservation and keep it over 24 hours. It was fast and easy getting it and returning it. Very friendly service, I would recommend to anyone. My quote online was much higher than what I actually paid. I was very satisfied!
Kelsey Clark- Rating:
- 5.0
Customer did not leave a comment.
Richard Swearingen- Rating:
- 5.0
Excellent customer service!
Kayla Reeves- Rating:
- 5.0
Customer did not leave a comment.
Nathan Alchin- Rating:
- 5.0
Customer did not leave a comment.
Max Krainer- Rating:
- 5.0
Customer did not leave a comment.
Tracy Wilson- Rating:
- 2.0
Customer did not leave a comment.
Lisa Murr | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Justin Moore- Rating:
- 5.0
Customer did not leave a comment.
Bethany Harmon- Rating:
- 2.0
Customer did not leave a comment.
Narayan Upreti- Rating:
- 5.0
Faster processing for personal transaction
norman carual- Rating:
- 5.0
Very helpful attendant
Sherilyn Logan- Rating:
- 1.0
Customer did not leave a comment.
Nick Horton- Rating:
- 5.0
None. Easy to get in and out of and everything was organized and appeared well maintained.
Thomas CHILES- Rating:
- 5.0
He is best Tank You
RANJEET SINGH- Rating:
- 5.0
Only complaint ...when you order a storage unit online it does not tell you the code it sends you is just a 24 hour pass code. Website does not explain this 24hour code at all ... Other then that ... the Wabash ave. Store is amazing best employee's Uhaul has ever had ... I would recommend a raise for each and every employee at this location ... they are professional, friendly , helpful , understanding , and above all they give you the feeling that your family ..
Robert Peterson | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Rick Morgan- Rating:
- 5.0
Customer did not leave a comment.
LaQuitia Williams-edwards- Rating:
- 5.0
Customer did not leave a comment.
Lisa Holland- Rating:
- 5.0
Customer did not leave a comment.
Michael Brown- Rating:
- 5.0
Customer did not leave a comment.
Michael Cuiksa- Rating:
- 4.0
The loading ramp length was too short for the deck height of the truck, making for a dangerously steep ramp incline. It should be replaced w/ the appropriate length ramp for customer safety!
ROBERT MCMILLAN- Rating:
- 3.0
Customer did not leave a comment.
Kelly Bartlett | Overall Experience- Rating:
- 5.0
Awesome staff at the Wabash Ave terre haute indiana location
Robert Peterson | Online Move In- Rating:
- 1.0
Filled up gas tank more than what was in the tank when I picked up but still got charged for going 30 miles over. If someone pays to rent a truck don’t charge them extra for it.
Jacob Followell- Rating:
- 1.0
Vehicle didn't seem safe to operate
Mohammed Bello- Rating:
- 5.0
Plenty of unit choices. Very clean facility. Excellent service. It NEEDS a BIGGER PARKING LO
Crystal Baldwin- Rating:
- 5.0
Customer did not leave a comment.
Kelly Fischer- Rating:
- 4.0
Customer did not leave a comment.
LETTIE ALEXANDER- Rating:
- 1.0
Customer did not leave a comment.
Brenda Bateman- Rating:
- 4.0
I Truly Believe I Was Over Charge
Charlene Payne- Rating:
- 5.0
Customer did not leave a comment.
Kyle Lawson- Rating:
- 5.0
Customer did not leave a comment.
John Sherman- Rating:
- 4.0
The online ordering was very confusing. If a truck wasn’t available it would allow you to try to order it from early morning..1am to 8am. It was very weird and never said it couldn’t be ordered during day time hours. I even had a mix up with a representative on the phone. I explained what place I wanted to pick up and it was still ordered from the wrong pick up in a different town and even different state. Wasn’t happy.
Amy Rogers- Rating:
- 5.0
Customer did not leave a comment.
Clois Weyrauch- Rating:
- 5.0
Customer did not leave a comment.
JACK BRIGGS | Overall Experience- Rating:
- 1.0
I do not understand why the monthly rent for a storage unit is not prorated. We live in a world where fast food chains are paying employees by the day but Uhaul can't refund me for the 2/3 of a month's rent when I move out. Come on...
Jim Slopsema | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Andrea Vester- Rating:
- 4.0
Was nice and temperature controlled just wish the was a light in the unit
DAMIEN PITTMAN | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
JIM Hennes- Rating:
- 5.0
Customer did not leave a comment.
kenneth sims- Rating:
- 2.0
Very tight lot with not much space to navigate
Kay Knox- Rating:
- 5.0
Customer did not leave a comment.
Jacqulelyn Fink- Rating:
- 5.0
Customer did not leave a comment.
stuart Susten- Rating:
- 5.0
Personnel was helpful and knowledgeable
Kevin RUNION- Rating:
- 5.0
Customer did not leave a comment.
Amy Harris- Rating:
- 4.0
Customer did not leave a comment.
ramzi hugayees- Rating:
- 5.0
Customer did not leave a comment.
Stephen Bays- Rating:
- 5.0
friendly, kind and outstanding employee. Highly recommended
joseph walton- Rating:
- 4.0
Customer did not leave a comment.
jonathan sullivan- Rating:
- 4.0
Customer did not leave a comment.
John Sherman- Rating:
- 5.0
Maybe a little lesson on where things are in and on the trucks would be helpful
Kathi Gemmaka- Rating:
- 5.0
Customer did not leave a comment.
Jackie Burkett- Rating:
- 4.0
Let customers know that a text will be sent after check-in to inspect the vehicle and confirm license plate. I did not know about this until after I had returned the vehicle. Really, in my opinion, an accompanied inspection prior to leaving the parking lot would be preferred. The staff at the Terre Haute location are very polite and helpful. I would use this service again if I needed it.
MIchelle Boatman- Rating:
- 5.0
Customer did not leave a comment.
Craig Allman- Rating:
- 5.0
My only suggestion is for the location to be better staffed. Seems there is only one person working at a time and this is a busy location.
Julie Worthington- Rating:
- 4.0
Shout out to Buddy. Dude practically saved my life. My moving day was so chaotic and stressful, nothing was going like I needed to and he really helped me out. I really appreciate it more than I can say.
Wanda Woolley | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
grant harpole | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
KENNETH WENZEL II | Overall Experience- Rating:
- 5.0
It's very busy on the weekends. I would arrive 60 minutes before your scheduled pick up if doing it in person. My point of view is I rather wait on an employee instead of using self service. I'm old school.
Virginia King | Online Move In- Rating:
- 5.0
Entire staff is knowledgeable, assessable, friendly, and helpful
tami chrisman | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Terry marion Huff | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Yolanda Blakey | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
LaVettra Clayton | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
alexander Moeder | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
suzanne norfleet | Overall Experience- Rating:
- 3.0
After hours it was difficult to get into the building when you called the number for after hours nobody got back with you. The payment was the only thing you could expect for them to get right. Very small rooms and price went up frequently. The building was decent but not great. I will look into other storage facilities in the future if the need arises
angela shaw | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
DAMIEN PITTMAN | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
JOSEPHINE STRIBLING | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Yolanda Blakey | First Impressions- Rating:
- 2.0
Had roaches
justin carry | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jeremiah Crowe | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
cindy greenwell | Overall Experience- Rating:
- 5.0
Nice and helpful people who helped me every step of the way with trailer return and accessing storage room.
Steven Ballock | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
tilia davis | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
ALICE GIVENS | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Sharon Bauer | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
suzanne norfleet | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
michael harris | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
kim nickols | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Teddy Rouse | Overall Experience- Rating:
- 4.0
Not crazy about the ramp. But, the people are great and it served my purpose.
Kevin Ramage | Overall Experience- Rating:
- 5.0
Everything went great, person we worked with was nice, knowledgeable & helpful
tami chrisman | First Impressions- Rating:
- 5.0
Great service
Paulette Moore | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
george goss | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Blake Smithson | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Dorinda Gulley | First Impressions- Rating:
- 5.0
William K. From The terre Haute store was Exceptional. Very courteous And Friendly and helpful any time I needed anything. Never Had any issues with Keeping My items secure here. Would definitely Use them again if Ever needed to. Thanks to their whole Team.
rachel castillo | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Kim Wagley | Overall Experience- Rating:
- 4.0
Best prices on moving boxes. Clean trucks and property.
tilia davis | First Impressions- Rating:
- 3.0
Kept charging late fees when the staff told us it would automatically come out of the account.
ronnie mcconnell | Overall Experience- Rating:
- 5.0
Would have liked to have had an outside storage, but hopefully, I’ll have this one for one month free.
DONNA MCCARTHY | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Ethan Newman | Overall Experience- Rating:
- 5.0
The employees of this facility was very helpful understanding and respectful they took the time to work with me but it was time to rent a truck they knew what they were doing it was fast and convenient returning was excellent service
VALERIE WHITE | Overall Experience- Rating:
- 2.0
Customer did not leave a comment.
sean thom | Overall Experience- Rating:
- 5.0
The Staff was very friendly and there to help at all times!! Not a single problem having my things stored there for14 Months. The place is always well kept and clean. Also, Air inside the facility!!
Cari Dorfmeyer | Overall Experience- Rating:
- 5.0
Everything was in great condition.
Bruce Bridgewater | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
michelle johnson | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Bobbie Jeffers | Overall Experience- Rating:
- 1.0
Customer did not leave a comment.
James Jones | Overall Experience- Rating:
- 5.0
Customer service was excellent. Very helpful with questions. It was my first time ever using a storage unit and the worker offered to help me with the entryn if needed.
michelle johnson | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Rebecca Schmidt | Overall Experience- Rating:
- 5.0
I had to store my things for an unforeseen amount of time, fast forward almost three years later and pulling it out of storage it was like I had just put it in there. The facilities really are well maintained and very secure. Thank you for everything!
Lisa Whitaker | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Benjamin Scamihorn | First Impressions- Rating:
- 5.0
This was a great experience.
Jessica Schmidt | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Jeremiah Crowe | First Impressions- Rating:
- 1.0
Customer did not leave a comment.
Treavour Long | Overall Experience- Rating:
- 5.0
With the pandemic, it was challenging to get a unit but persistence paid off! The front desk staff was professional and knowledgeable. They were very helpful. The unit was clean.
Jessica Schmidt | First Impressions- Rating:
- 5.0
The people in Terre Haute In. Were extremely kind and helpful.
Emma Gibson | First Impressions- Rating:
- 3.0
It smells like dead animals as soon as you walk in. The 2nd floor smells terrible. Rat traps everywhere.
Lori Knight | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Larry HinesJr | Overall Experience- Rating:
- 5.0
Easy sign-up and move-out process, having the carts and side ramp available were helpful. Friendly staff as well.
Vincent Sahagun | Overall Experience- Rating:
- 5.0
Great people, friendly and helpful!
Lucinda Bumgarner | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
ryan christian | First Impressions- Rating:
- 5.0
Great customer service
Larry HinesJr | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
BRANDY CLIFTON | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Douglas Lampe | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
julia cury | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Jessica Schmidt | Overall Experience- Rating:
- 3.0
Being 1 month late on a storage unit should not mean adding OVER the amount of the storage unit itself in late fees and lock out. Give the customers at least another month to catch up before doing all that while we are in a NATIONAL pandemic and times are hard. RIDICULOUS!! other that garbage, the workers and facilities were great.
Deidra Johnson | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
NICOLE HAYES | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
THOMAS ALVEY | First Impressions- Rating:
- 5.0
Our experience was terrific. Staff was very easy to work with and the move out was smooth, with no issues. We will be back next year after Rose Hulman year is done. Thank you!
amanda Chick | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Cleda Hodes | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Lalena Butler | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
timothy gonthier | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
marshayle williams | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Joseph Hurth | First Impressions- Rating:
- 4.0
Wish they had more units available and a 10x20. Mice traps in unit so a little concerned about my stuff.
Daniel Salmon | First Impressions- Rating:
- 5.0
I moved out of town and still paid on my storage unit for years until I was able come back and get my stuff. It was well kept. Climate controlled...no mildew!!! The office staff was always helpful and prompt when I would arrive. I recommend this place to anyone!!!
CHELSEY BAXTER | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
ROBERT GOODROW | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Rheana Powell | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
CHRISTOPHER FRACZEK | First Impressions- Rating:
- 3.0
The facility is definitely in need of some repair & updates. But clean, I was disbelief by the large rat baits in the actual unit & around the facility.I am Terrified that my belongings will be a rats playground while there. I hope that's not case.
Keisha Jones | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Machele Williams | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Jennifer Donna | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Hayllie Pope | First Impressions- Rating:
- 5.0
Greggory went above and beyond to ensure a great customer experience!
Virginia Thompson | First Impressions- Rating:
- 5.0
Greggory went above and beyond to ensure a satisfied customer. THANK YOU!
Virginia Thompson | Overall Experience- Rating:
- 5.0
Very Happy with this Location
Theresa Liston | Overall Experience- Rating:
- 4.0
I found broken glass in the parking lot for days.
joseph kelley | Overall Experience- Rating:
- 5.0
I had the storage unit for about 15 years with only a couple minor problems. The office took care of the problems right away. Good job, and I'll be back. Thanks.
MARVIN WILLIAMS | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Sue Forrest | Overall Experience- Rating:
- 3.0
I had my belongings in storage for 3 years. I was supposed to move out of state to teach for a year but it fell through and I ended up living with family. I wasn’t pleased that rent increased 2x in those 3 years and for what? It was also horrible if I needed to reach someone. Rarely was able to. Often when I did the agents were rude. I paid most often in advance a month or more and yet when I needed just a few more days to move my stuff out I was forced to pay a full month more and told there would be no prorated return. I literally paid an additional month for like 7 days before I moved out; an expense I didn’t need while trying to move into a new home.
Shauna Shouse | Overall Experience- Rating:
- 5.0
I couldn't have asked for anything more.
Gary Lawrence | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
BECKY HUBBLE | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Troy Barber | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
DIANNA DEVLIN | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
greg WARD | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Kimberly Jones | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
sheneitha mckire | Overall Experience- Rating:
- 4.0
Everything was great except I noticed what I believe to be mildew on some of my stored items. So far It has come off I believe except for on some pillows. Obviously the humidity control was not up to par in the actual storage units but for the most part my things were stored safe in a place all summer. Pretty happy with my experience.
Della Gher | Overall Experience- Rating:
- 5.0
The staff here are amazing! They go above and beyond to help with any issue or to answer any question. The facilities are well maintained as well as the equipment. This place and the people working here are all top notch!!!
Thomas McAfoos | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
pauletta turner | Overall Experience- Rating:
- 5.0
I give a 5 star rating because of your experienced professional staff member Todd!!! I look forward to working with him in the near future
Kathleen Moga | First Impressions- Rating:
- 5.0
Highly recommend U-Haul Storage!
MARK WATSON | Overall Experience- Rating:
- 3.0
Had an issue with access cards not working. According to staff their "system" was not allowing us access to the facility on several occasions. Therefore we could only access our storage when the facility was open so that staff could let us into the facility. Not very convenient.
Carmen Reid | Overall Experience- Rating:
- 5.0
Storage was clean and the workers in the store were very helpful overall a great experience and i would highly recommend to all my family and friends!.
Chris Brown | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
christina throop | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
tatyanna jordan | First Impressions- Rating:
- 1.0
They charge to much money all uhaul is want your money hungry
Terry Estes | Overall Experience- Rating:
- 3.0
Customer did not leave a comment.
Jeremy Weir | First Impressions- Rating:
- 4.0
Everyone was very friendly and helpful. They were even able to switch my storage unit last minute with no problems!
Lisa Whitaker | First Impressions- Rating:
- 2.0
After moving my mother from OK 1/1/2020, we needed to store her belongings for a couple of weeks. The unit had to be swept out as we waited. Covered in debris and broken glass. Not clean at a all.
Rex Snyder | First Impressions- Rating:
- 5.0
I always use U-Haul for all my moving and storage needs. Location on Wabash in Terre Haute IN is the best.
tina mccarty | Overall Experience- Rating:
- 5.0
Love this place
jonathan Mathew | Overall Experience- Rating:
- 5.0
Great facility. Storage, truck & trailer rental/drop-off, moving supplies all available. Staff was helpful & friendly. Would use them again and recommend to anyone needing storage!
Roger Carter | Overall Experience- Rating:
- 5.0
Recommend De-Icer or sand in front of rental units. Gutters drained right in front of units and getting to my unit (113) was treacherous. Nothing but a solid sheet of ice! Staff awesome, place clean!
cindy greenwell | Overall Experience- Rating:
- 3.0
The units were not that clean and it looked like there is mold in one of the 2 units we rented
sean thom | First Impressions- Rating:
- 1.0
Uhaul truck broke down twice i had to pay 2 rooms at motel bad experience overall.
Terry Estes | First Impressions- Rating:
- 3.0
all waz fairly well till I found a dead rodent and the hole it ate thru to my locker, im hopin it didn't eat up my stuff and I wont know till I open EVERYTHING up will I? lockerz r 2 expensive alzo
CHARLES LAMBERT | Overall Experience- Rating:
- 5.0
Wabash location has a great crew. Nice bunch of folks, very helpful & friendly.
pamela elmore | Overall Experience- Rating:
- 5.0
Everyone was so very helpful. Great group of folks to work with.
pamela elmore | First Impressions- Rating:
- 5.0
The staff was extremely helpful
Betsy Marshall | Overall Experience- Rating:
- 5.0
Our family selected this storage facility because it offered a climate controlled unit. It was comforting knowing that our belongings were safe. The staff were very friendly and helpful.
Kathy spelman | Overall Experience- Rating:
- 1.0
I went into the store in person and made a reservation for a 10 by 15 storage room. Went over few days with my items to sign the lease only to be told, sorry all rooms have been taken.
Sonia Nkpe | Overall Experience- Rating:
- 4.0
Super easy to work with
Emma richman | Overall Experience- Rating:
- 1.0
I was never able to get in contact with the store directly. It took me 2 weeks to let them know I had moved out of my storage.
JAWAUN THURSTON | Overall Experience- Rating:
- 2.0
I moved half my things in at 6:30pm the doors to the storage building were propped open. I came back at 8pm, after the store closed. The door was still propped open. Someone should really be checking
olivia ayon | First Impressions- Rating:
- 5.0
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BECKY SCOTT | Overall Experience- Rating:
- 5.0
Although the roof had a leak and I lost a kitchen table and a love seat sleeper sofa, the unit was great. Thank goodness I had paid for insurance to cover any damage.
Gesila Hargrove | Overall Experience- Rating:
- 4.0
Very nice facility. Good service.
Nancy Rinard | First Impressions- Rating:
- 5.0
I have moved several times and have used this UHaul facility not only for transportation but also storage. The staff is nothing less than exceptional. Also friendly and helpful.
LINDA CHRISTIAN | Overall Experience- Rating:
- 5.0
The guys there are wonderful
roxanna smith | First Impressions- Rating:
- 5.0
Was very friendly
jennifer sebastian | Overall Experience- Rating:
- 5.0
Excellent
John Thompson | Reservation- Rating:
- 1.0
staff was wonderful especially lia . she is wonderful was disappointed to find my couch had been ruined and completely covered in mold after just 2 months in the unit so now im without a livingroom s
Viola Casey | Overall Experience- Rating:
- 1.0
This place was rude, dirty, took more money out of my account after just paying my unit bill. They took forever to return the money. Then there were roaches in my unit. So i hd to throw away alot.
Brittany Herring | Overall Experience- Rating:
- 1.0
I ended up getting mold on all of my furniture, which resulted in me throwing away my couch and mattress. The staff was always wonderful, but I would never ever store my things there again.
Alexa Mayer | Overall Experience- Rating:
- 4.0
One complaint is that I used the app to rent a truck, and I was supposed to be able to use the app to check-in, but when I finished I had to go inside and wait in line for a key, seemed pointless.
Michael Wilson | Overall Experience- Rating:
- 5.0
Thank you for your help.
Courtney ellis | Overall Experience- Rating:
- 5.0
Customer service was great
katie crockett | Reservation- Rating:
- 5.0
The staff was very friendly, courteous, and helpful. Moving is always a hassle but they made the process much easier.
Stephen Westlake | Reservation- Rating:
- 5.0
Everything was great. I was due a refund and it was back on my card within an 30 minutes.
Aaron Barnhart | Overall Experience- Rating:
- 4.0
The facility is very clean and secure. The staff was great. The only complaint I have is there is no lighting in the actual storage units.
Megan Hewitt | Overall Experience- Rating:
- 2.0
The staff at this location were helpful and accommodating, but the inability to reach anyone by phone was an issue! Also, one of our units was wet when we moved out. Helpful staff is the ONLY ok part.
jennifer Harpole | Overall Experience- Rating:
- 2.0
Need to find different staff
Nick Glidden | Overall ExperienceAdditional Services at this Location
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