Customer Reviews for U-Haul at Sheridan & Mississippi
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of U-Haul at Sheridan & Mississippi
Gabe and Gavin were fantastic. I moved further away from this location, but still continue to return for my U-Haul needs. Thank you
Every thing went well. The agent was very friendly and helpfull. I would use u-haul again thanks
Quick efficient and friendly service. All I could ask for literally.
the Automatic Transmission seemed to "jump & clunk" when up shifting and especially when down shifting when you went to slow down to a stop.
I did mention to the rep that met me when i returned the truck.
Look at ways to have more agents at peak times.
the last couple times i've rented from u-haul your trucks leave a lot to be desired (aka they are mechanically worn down beyond repair) and really need to be replaced or your customers will go to the competitors!
Very friendly and fast service.
The 2 guys were friendly and very professional
Female assistant was rude and was not customer friendly. However the gentleman provided excellent service. Location difficult to ingress and egress.
Very pleasant n courteous employees
Your customer service scheduled us for truck pick up at 8:00 when the store did not open until 9:00. We sat in your parking lot for an hour while our help sat at our moving location for an hour, doing nothing...your customer service phone people sucked and we were very disappointed that your company had no clue what your store hours are. Never again....
Pretty sour.. No greeting, or asked us how was our trip. It will be awhile before I use U-haul again. This was a hard trip & the truck rode rough & you really had to hold onto the steering wheel so it would not sway into the next lane.
The inside needed to be cleaned. The outside was very dirty and old. The man waiting on us was fantastic. Very friendly and helpful. Always use UHaul
The man on duty was alone so therefore busy so seemed annoyed and he was pretty short. Not real eager to answer questions.Return was slow too. Truck did its job so thats good. But wish it was better experience.
Both check-in and check-out processes were easy and quick. Truck was the perfect size for my needs.
The truck ran horribly. Transmission felt like it would give out any minute. Brakes were poor. Had to wait 35 minutes to be helped due to only 1 employee at this location. He was helpful though once we were helped.
Gavin was great. He made the experience of renting the truck as easy as it could be.
None at this time. Thank you, I had a very pleasant experience.
Didnt have the truck I ordered , was sent to another location. I needed and reserved a 26 foot truck.
Associate very knowledgeable, very helpful with my needs.
Too far from my address. My drop off was changed from close site to distant site. The reassigned drop site, even though closed to drop off, took the truck.
These guys are great to work with, I use a wheelchair and they were very accommodating so I wouldn't have to get my chair in and out of my car. Friendly and proffesional at the same time.
I needed a Dolly I confirmed 2 weeks in advance and I didn't receive a Dolly really.
Keith was absolutely awesome. Customer service was wonderful!
excellent customer service
Despite the fact that my reservation was a bit askew, the staff of U-haul were tremendously helpful and pleasant. Kudos to Steven Moseley and his brother and Jeff at 8th Ave / Wadsworth location.