Super bueno en atencion 100% lo recomendaría
Jackson garciaCustomer Reviews for U-Haul of Cicero
(W Of Cicero Av)
Services at this Location:
Contact Us
5027 W Cermak RdCicero, IL 60804
(W Of Cicero Av)
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 9 am–5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
- habla español
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 3.0
Customer did not leave a comment.
KEVIN MENDEZ- Rating:
- 5.0
Customer did not leave a comment.
Arturo Fonseca- Rating:
- 5.0
Customer did not leave a comment.
Benjamin Piskor- Rating:
- 5.0
Nothing. Everything was great 💯 🔥
Michelle Sacramento- Rating:
- 5.0
Customer did not leave a comment.
BREHIA WALTON- Rating:
- 5.0
Customer did not leave a comment.
Julie Kelly- Rating:
- 5.0
Customer did not leave a comment.
JOSE ARZUAGA- Rating:
- 5.0
The gentleman has excellent and patient and I can truly appreciate his customer service.
Sharon Clark- Rating:
- 5.0
Customer did not leave a comment.
Lantina Withers- Rating:
- 1.0
You all didn’t have any staff I waited 30 mins to be seen the truck I received had a bad odor to it the brakes were almost to the floor and it kept jerking as I drove it it kept shifting in other directions it was horrible it to sooo long for me to move and get to my destination
Chavon James- Rating:
- 2.0
Stop having other customers fill up the gas tank to 1/4 when we get the truck after a customer don’t put gas in the truck and it’s almost empty. Think about it.
KELI ALLEN- Rating:
- 5.0
Customer did not leave a comment.
Magda Rodriguez- Rating:
- 5.0
Maybe offer a free day of truck rental after renting the truck 4 to 5 times during a year
Wendy Gilmore- Rating:
- 3.0
Have more than one person at the counter.
Don Winston- Rating:
- 5.0
Customer did not leave a comment.
LISA JONES- Rating:
- 1.0
Long story short. Redhead needs to go that works there. Didn’t want to work lied saying they’re had no trucks with 15 trucks in the lot. Don’t know her name because she had her name tag flipped at. Very poor service.
Alex Booker- Rating:
- 5.0
Customer did not leave a comment.
JASMINE THOMAS- Rating:
- 5.0
Customer did not leave a comment.
Perry Jackson- Rating:
- 5.0
Thank you everything excellent
Beatriz Bautista- Rating:
- 4.0
Customer did not leave a comment.
JUAN ARANDA- Rating:
- 5.0
Customer did not leave a comment.
benjamin guerrero- Rating:
- 5.0
I have no complaints
BARBARA LEWIL- Rating:
- 5.0
Van was real dirty, discussing steering wheel and outside very dirty
RONALD LAGOS- Rating:
- 5.0
Happy
Marcos Amado- Rating:
- 5.0
Excellent, professional and seamless experience. Thank you.
Kevin Klustner- Rating:
- 1.0
Worker was more into his personal phone conversation via his earpiece. I had swapped out a total of 3 cargo vans until I received one that was up to par
Tiffanee Riley- Rating:
- 4.0
Customer did not leave a comment.
Stoney Goodman- Rating:
- 5.0
It was filthy, dirty smell, like cigarettes
RONALD LAGOS- Rating:
- 5.0
Customer did not leave a comment.
michael esnpinosa- Rating:
- 5.0
I’m happy
Barbara Holt- Rating:
- 4.0
Customer did not leave a comment.
Vicente Hernandez- Rating:
- 5.0
Customer did not leave a comment.
Tyrone Neal- Rating:
- 5.0
Excellent service and equipment, would definitely recommend and rent here again
Jesus Nevarez- Rating:
- 5.0
Customer service A1 love everything about it I highly recommend them.
GLORIA HARGROVE- Rating:
- 3.0
Customer did not leave a comment.
Nekhil Patel- Rating:
- 5.0
Profesional
Jaime Valencia- Rating:
- 5.0
Customer did not leave a comment.
Simon Chandler- Rating:
- 5.0
Customer did not leave a comment.
Letacia Lyons- Rating:
- 5.0
Customer did not leave a comment.
Jorge Perez- Rating:
- 5.0
this location was the best I have ever been to.
taniqua white- Rating:
- 5.0
Customer did not leave a comment.
Jorge Perez- Rating:
- 3.0
Your app system with the checking in and checking out of the vehicles is horrible. It's not very customer friendly could use some updates and sometimes doesn't work at all
Christine palateri- Rating:
- 5.0
Customer did not leave a comment.
BREHIA WALTON- Rating:
- 4.0
Customer did not leave a comment.
Juan Hernandez- Rating:
- 5.0
The personnel at this location were extremely helpful and professional.
DWIGHT TAYLOR- Rating:
- 5.0
Customer did not leave a comment.
Nicolas Dominguez Ramirez- Rating:
- 5.0
Nothing
angela patton- Rating:
- 5.0
Be equal be the same What everyone
Daniel Loeza- Rating:
- 4.0
Customer did not leave a comment.
Sunnybhai Patel- Rating:
- 5.0
Customer did not leave a comment.
Lamont Dawkins- Rating:
- 4.0
Customer did not leave a comment.
Betty Clark- Rating:
- 4.0
Everything was great
Latanya Rutledge- Rating:
- 5.0
Customer did not leave a comment.
Rafael Cervantes- Rating:
- 5.0
Window was left open and seat was all wet , remind customers to close windows
Miguel Risario- Rating:
- 5.0
Customer did not leave a comment.
Jill Okamura- Rating:
- 3.0
Have gas in the rental before the customer renting them so that the customer doesn't have to go to a gas station before a move and then maybe after to
TOMMY MORRIS- Rating:
- 4.0
Customer did not leave a comment.
Alejandro Rocha- Rating:
- 4.0
Customer did not leave a comment.
Nohemi Salinas- Rating:
- 5.0
Van was extremely clean. Service was prompt and professional.
John Kovacs- Rating:
- 3.0
Not sure where the Dropbox was to return key. Texted manager and no response. My experience with U-haul was great. This was the second location that I was scheduled to pick up the truck as there was no equipment at the first place. I paid double Uber fees to travel to both locations. Maybe not this branch’s issue but U-Haul in general needs to do better. I want my 50 discount because my truck was not guaranteed.
Latrice Thomas- Rating:
- 5.0
Customer did not leave a comment.
Emoni Clark- Rating:
- 5.0
The best people
Daniel Loeza- Rating:
- 5.0
Nothing
Jama Abdi- Rating:
- 5.0
The truck has the engine light on and it burns a lot of fuel .
Robert Bauer- Rating:
- 1.0
Worst service . The Truck was dirty I found dirty disposable plates inside on the dashboard and the rear bumper was splattered with oil ... it seems like never was cleaned before rented. Definetly dissapointed..
Carlos Alcazar- Rating:
- 5.0
Customer did not leave a comment.
SERGIO FLORES- Rating:
- 5.0
Customer did not leave a comment.
Natasha Lake- Rating:
- 5.0
Nothing the customer service was great 👍
Bruce Porter- Rating:
- 5.0
The best people
Daniel Loeza- Rating:
- 5.0
Thanks
Ricardo Ortega- Rating:
- 1.0
Waited 30 minutes for help to return truck.
Samantha Carrillo- Rating:
- 5.0
Customer did not leave a comment.
Xiomara Lagunas- Rating:
- 4.0
Customer did not leave a comment.
Jorge Carmona- Rating:
- 1.0
When I walked in. There were three workers there. One was helping with a customer. The other two were just scrolling on the computer. After about 7min of just standing there with no one acknowledging me. I finally asked if no one besides the guy is working. By this time one of the ladies walked away and the lady that I had asked about working there called the lady that was leaving back.she then ••helped’’’ me by asking me how many bedrooms I was moving and proceeded to pick the truck for me not knowing if I could afford that one or not. I then got to the truck the windows was frozen and the wipers would not move so I asked the lady who had previously ‘’helped’’ me. She told me to hold on and took about another 6min coming over to me. She asked the guy who was helping another customer previously to clean the windows. To which he did. I then noticed that the rubber from the door was completely off. I then asked the lady who had ‘’helped’’ Me earlier to assist she totally had an attitude like I was annoying her. Would not recommend if she is there.
AISHIA HAMILTON- Rating:
- 3.0
fast and easy
enrique Martinez- Rating:
- 5.0
Great service
Luana Perez- Rating:
- 4.0
Will only use this location.
Jennifer Garvin- Rating:
- 5.0
Improving the customer check out time, took 23 minutes to get the truck. The two employees were overwhelmed with customers Saturday morning.
Jesus Gonzalez- Rating:
- 5.0
Customer did not leave a comment.
Christopher Jackson- Rating:
- 5.0
Customer did not leave a comment.
abraham bedoyhernandez- Rating:
- 4.0
Everything was great. Good customer service.
Frances Nowak- Rating:
- 5.0
Customer did not leave a comment.
betty hoover- Rating:
- 5.0
Customer did not leave a comment.
Daniel Loeza- Rating:
- 5.0
Excellent experience and awesome staff
Luis Ramon- Rating:
- 5.0
Customer did not leave a comment.
DANIEL LOEZA- Rating:
- 5.0
I had the best experience; keep up the good work
Chanel Finner- Rating:
- 3.0
The truck was somewhat clean but there was some safety issues that needed attention. First, the air bag on the truck needed servicing. And there was indicator that the tire was low. Plus I was held a $100 deposit and previously was not charged that deposit.
Frances Nowak- Rating:
- 4.0
Service was great!!!
Betty Clark- Rating:
- 2.0
I purchased a hitch and install. Dropped off my vehicle at 7:30 am and picked it up at 5 pm. I was told that the installer had taken my key home with her. I had to wait over an hour at the facility for her to bring it back. She was also the manager. There was no offer to compensate me for my time loss. Very bad experience.
Jorge Rodriguez- Rating:
- 5.0
Customer did not leave a comment.
Omar Muhammad- Rating:
- 4.0
Customer did not leave a comment.
rusty rolling- Rating:
- 3.0
Clean trucks, keep up repair/maintenance on truck
JENNIFER GRIFFIN- Rating:
- 4.0
Everything on the whole was good. I had no issues
Frances Nowak- Rating:
- 3.0
Customer did not leave a comment.
Rusty Rolling- Rating:
- 5.0
Customer did not leave a comment.
DANIEL LOEZA- Rating:
- 5.0
Customer did not leave a comment.
DANIEL LOEZA- Rating:
- 5.0
The best people
DANIEL LOEZA- Rating:
- 5.0
Customer did not leave a comment.
Sergio Zuniga- Rating:
- 5.0
Customer did not leave a comment.
Izzetta Clay- Rating:
- 5.0
Charles was great! He was very accommodating and made the experience really easy. I would definitely come here again.
Lyla Wakut | Overall ExperienceAdditional Services at this Location
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