DIY, including renting online, quick, convenient. Nashua Uhaul, both on Amherst St, and Northwest Blvd. Always clean, well maintained. Staff, is professional and courteous. Thank you AGAIN.
Sean K | Overall ExperienceCustomer Reviews for U-Haul Storage of Greater Nashua
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The first part of the trip from Michigan was terrible, confusion with the agents, appliance dolly was not with trailer, spent hours trying to find one, finally got one for a day and was charged for the whole trip 🤬 It was not till I arrived in Nashua NH on Amherst st. That I received correct information, Debbie was a God send, the location manager. In my opinion Debbie should be offered a HUGE pay raise for her knowledge and Professionalism. I understand logistics can be difficult but until I met with Debbie I actually considered contacting an attorney for the headaches I was put through!
Roger F | Overall Experience24 hour access and easy loading and unloading.
Sean K | Online Move InAmazing people and got the right help i needed and Thank You to Deb for all her kind and helpful time. Explained everything that i had a question for. Thank you once again
ELMA S | First ImpressionsDebra and staff, always helpful and professional.
Sean K | Overall ExperienceWhile I understand the person was new . They were not listening g that I paid on line and pick unit already. Also not lock and then said I had to buy my own.
kathleen n | Online Move InThanks to Debbie at Amherst st
Roger F | First ImpressionsThis U-Haul facility is the best one I have ever used in my life. This facility has developed into a great place. This manger has made this place into a prime moving outfit. Top Shelf!
Roger W | Overall ExperienceThe 24/7 access was priceless.
daniel o | Overall ExperienceGreat folks to work with.
TIMOTHY O | Overall ExperienceBeautiful place, clean as new. Highly Efficient and knowledgable.
Roger W | First ImpressionsI rent vans occasionally from the Amherst St location. Deborah Skerry is always extremely professional and very accommodating to me. When the new storage units opened up at the old NW Blvd location, Deb was the deciding factor for me to move from Right Space Storage to Uhaul.
mark s | First ImpressionsThe office associates girls were very helpful and explained everything. My move was very efficient using Uhaul trucks and storage. My overall experience with Uhaul was great.
JOHN K | First ImpressionsDeborah provided the best customer service I have experienced in recent years. Thank you Deb!
Christopher B | Overall ExperienceThe staff is friendly and accomidating.
Anthony A | First ImpressionsMs. Nancy was amazing, and answer all my questions and help me with what I need it. Thank you Ms. Nancy.
Maria O | First ImpressionsDeb was a pleasure to work with. She is very knowledgeable about the products and services that U Haul offers. She has the perfect personality for customer service! Thank you!
Paul S | First ImpressionsNothing. I'll never return. You turned an easy moving experience to a nightmare. I'll go ANYWHERE else in the future. Helping tip, don't contact the person renting a truck the day before they pick it up that its unavailable and they have to go out of state to find a replacement. That's bullshit.
Joshua CGreat as usual. Frequent renter
Brian CVery upset with my experience in general
MADISON SBetter vehicle the one I rented was dangerous
Stewart RThe person helping out customers was great! (10/28/20 4x8 cargo trailer rental.)
Jeremy WThe entire staff was excellent. As a business owner I really appreciate when folks good above and beyond to show the care and attention that I was given here. Rachel greeted me with a smile and warmth during a busy morning that would have flustered most. She managed to juggle and please a packed office of customers anxious to get on the road flawlessly. Good job! Thanks for all the help. I look forward to referring you to all my clients...
Erol DCourteous, knowledgeable service
JOHN MEverything went well. No improvement necessary. Thank you, Rosemary Mezzocchi
GERALD CThe staff was very pleasant, both the young lady with the red hair and her young wingman who also helped me return the van. She estimated my mileage very accurately and handle me the entire process very quickly and professionally. Thanks!
William FLove this location. Staff is great. They make the rental process a breeze. Thanks
Jason GRachel was excellent. The truck worked great. The only suggestion I would make (I told her) is to tell people about the tow option light. It scared me until I figured it out.
Kenneth BHave worked with Deb many times and also referred friends. Always a pleasure doing business. Thank you, Howard
HOWARD BGreat experience
KENNETH Pgood experience overall
DAVIDJAMES FFriendly knowledgeable service
John MCustomer Service woman was fantastic
Donna CYour collision damage waiver is the only option a person can accept. When you advertise a van for $19.95 and the total comes up to more than double thats deceptive advertising. Be honest!
ANGELOS FUse extreme caution when getting a car carrier. My car a Morgan +4 would not fit even though it’s the same size as a tr3 that says it is comparable. I drove 5 hours round trip for nothing due to the equipment not working. I would love to see a tr3 on the ramps since 2/3 or each tire were in free air when I tried loading. Your wonderful staff credited me the cost of the trailer so I am happy with that. Need other options and to review what cars will work and will not work safely on your equipment.
TODD PIt hardly ever happens when you are quoted a price it ends up less when the deal is done. Happy that the price when I returned the Uhaul was less than I expected it to be. That was a nice surprise! Thanks
JAY Fit was a simple process. kinda pricey
Michael LThe staff was very polite and professional. If every Uhaul location was as efficient and cordial as this one you'd put all other truck rental businesses out of business. Great job!
Dennis HI only go to this location when I need a rental because of their excellent customer service even though there’s closer locations to my house
TIMOTHY FThe staff and service were excellent Put a slightly larger building on the site so customers and staff can actually move around the merchandise.
Kenneth BUsed E-check in services which I highly regret. Check in was for 9am which was the time we arrived to picked up. It took 30 minutes to be approved for the U-Haul and another 20 minutes to get the key from the desk. I think the process was absolutely messy and was a waste of time. I shouldnt have done e-check in. Extremely inconvenient and time consuming.
Kayla MStaff is always knowledgeable and curtious and the equipment is always in good condition. Thank you.... John
JOHN CThe truck was parked wat in the back of a field. Very difficult to get out and it did not have much gas. I had to fill it before I left.
Tracy YVery pleasant rep.
Bernard PAlways great service
ROGER MRachel was a pleasure and very precise on the trailer hookup and process.
Brian LRachel was awesome. Thanks for the quick and friendly work!
Guy WBoth locations had friendly and helpful staff.
Mark CEverything was perfect: website, staff and van!
Paul SThe receiving location is very cramped for space. Very busy needs additional parking area.
PHILIP RYou could make the curb tipdown stand out more entering the building. It is a trip hazard.
Dorna HEveryone was very pleasant! The directions were easy to follow and the pickup worked great to move a bed. Although the store was closed, the return was easy.
Gena MAssociate was outside waiting to great us. She was very friendly & professional, masked and gloved.
James RGreat experience at U-Haul with great staff.
Tammy Gnothing comes to mind.
DIANE SThe rental and return process went smoothly. I was very happy with this experience, it made a hectic moving day a little easier.
ANDREW JThe self check in process was ridiculous. I though it would save time but it took 30 minutes. That makes me not want to use uhaul again for something like this.
Joshua LThe agent was very busy, but she was very polite and knew her business. Explaining everything and reassured me that everything was checked. A second agent did a systematic check and noticed the directional worked,but the dashboard bulb didn't. I had a positive experience. Thank you. Safe the whole way.
HENRY PTruck steering wheel would lock real bad and require a lot of shaking to be able to turn the key
John DTruck battery was very weak and was difficult to get started. While it did work, I was concerned each time I turned the truck off that it may not turn over next time I tried to start it.
Michael PExcellent customer service!
MARIA GAlways have had good friendly service with uhaul. Have used uhaul 10+years
CLAUDIA HThe best. These are helpful and very competant and friendly people. 5 stars.
Scott RI only spoke to U-Haul staff by phone as I placed my order for a U-Box online, and a moving company picked it up and dropped it off. They were very helpful and responsive, polite and professional.
Karen J | Overall ExperienceFlexibility very helpful.
CARMEL B | Overall Experience