I didnt make this purchase. I don't understand why I was texted. I did this back in September and haven't rented since. Can you contact me about this
Dennis Granados- New Jersey NJ
- Scotch Plains
- 07076
Customer Reviews for U-Haul of Scotch Plains
(Just Before Dunkin' Donuts strip mall Opposite Scoops Ice Cream Parlor, parking for customer yes)
Services at this Location:
Contact Us
2015 US Hwy 22 WScotch Plains, NJ 07076
(Just Before Dunkin' Donuts strip mall Opposite Scoops Ice Cream Parlor, parking for customer yes)
Services at this Location:
Office Hours
- Mon-Thur: 7 am–7 pm
- Fri: 7 am–8 pm
- Sat: 7 am–7 pm
- Sun: 9 am–5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Customer did not leave a comment.
Claude Moreau- Rating:
- 5.0
Customer did not leave a comment.
Jeffrey Lancey- Rating:
- 4.0
Customer did not leave a comment.
nancy macdonald- Rating:
- 5.0
Everything went off without a Hitch, pun intended!
TAMIKIA SCOTT- Rating:
- 5.0
Super helpful staff and efficient pickup process. Thank you.
RUSSELL HOWELL- Rating:
- 5.0
Customer did not leave a comment.
Emily Sanford- Rating:
- 5.0
Customer did not leave a comment.
Gilda Russo- Rating:
- 5.0
Customer did not leave a comment.
WILLIS WELLS- Rating:
- 5.0
Very satisfied and staff was friendly and helpful. I came in at closing and they couldn't have been nicer to work with! Thanks for a great experience
David Woodard- Rating:
- 5.0
Always great service at this location - we use them for our Robotics team and they are quick to get us checked in and out.
Michele Cook- Rating:
- 5.0
Customer did not leave a comment.
gery marks- Rating:
- 1.0
The person at the location wasn't helpful at all. although we were using the app to pick up the vehicle before the location officially opened, there was a staff member there, and when we asked him to help, he refused to because they "weren't open yet". The process on the app took a long time. Waited forever to get approved and everything. not a good experience overall.
royden markcham- Rating:
- 5.0
Customer did not leave a comment.
Luis Rodriguez- Rating:
- 5.0
Customer did not leave a comment.
Dan Evans- Rating:
- 4.0
Maintain equipment better. The Windshield wipers broke in the middle of a downpour on the highway causing a very scary situation.
Alex Palma- Rating:
- 5.0
Customer did not leave a comment.
Bruce Yhun- Rating:
- 5.0
Customer did not leave a comment.
Jessica Marino- Rating:
- 5.0
Customer did not leave a comment.
Ray Chase- Rating:
- 5.0
Customer did not leave a comment.
Michael Hovis- Rating:
- 5.0
Easy pickup and drop off. Great inventory. 5-Star.
George Pizzo- Rating:
- 5.0
Customer did not leave a comment.
HAMID OVEISY- Rating:
- 5.0
Customer did not leave a comment.
Kaitlyn Lubertowicz- Rating:
- 5.0
Customer did not leave a comment.
Andre Bokhoor- Rating:
- 5.0
Customer did not leave a comment.
Randy Bermingham- Rating:
- 5.0
Customer did not leave a comment.
Diego Pazmino- Rating:
- 5.0
Customer did not leave a comment.
Susan Pannullo- Rating:
- 5.0
Customer did not leave a comment.
DANE RISPOLI- Rating:
- 5.0
The guy I dealt with at the counter was very nice and helpful. I’ve used this location multiple times, and it’s always been a good experience.
Greg Dinegar- Rating:
- 5.0
The customer man was very friendly, helpful and kind. He went beyond to assist me throughout the process to checkout my rental.
Luis Sang- Rating:
- 5.0
Customer did not leave a comment.
Domingo Ventura- Rating:
- 5.0
Customer did not leave a comment.
John Bradley- Rating:
- 3.0
need aligment nd balance tire...
YING FAT- Rating:
- 5.0
Customer did not leave a comment.
Casey Johnson- Rating:
- 4.0
Customer did not leave a comment.
Paul White- Rating:
- 5.0
Al was great, knowledgeable and kind. He went above and beyond to assist me. I would definitely use Uaul of Scotch Plains again.
Sanayah Williams- Rating:
- 5.0
I cannot express my gratitude and appreciation to Uhaul at Scotch Plains, New Jersey location. The staff is very friendly and I always have available what I need. They will help you throughout the process even to hook trailers and rental equipment. Fantastic customer service.
Moises Cordova- Rating:
- 5.0
Customer did not leave a comment.
Darren Young- Rating:
- 5.0
Great service and great experience.
Nancy and Imbalzano- Rating:
- 5.0
Muy buen servicio
DANIEL ESPINAL- Rating:
- 4.0
Make the return process more clear. We parked the truck in the return area and no one came to help us finish up. When I went into the office, no one helped me. I went back outside and a worker just said “oh, you just need to return the key and you get a receipt emailed to you.” It would have been nice if anyone was ready to receive the key from me.
Brandon Rickert- Rating:
- 5.0
Nice
Walter Chavarria- Rating:
- 5.0
Customer did not leave a comment.
kathleen cipriani- Rating:
- 5.0
Customer did not leave a comment.
PIOTR RUDZKI- Rating:
- 5.0
A remarkable experience. I'd absolutely rent again from this location!
Vashti Hale- Rating:
- 4.0
Customer did not leave a comment.
Dani Haines Edwards- Rating:
- 5.0
Customer did not leave a comment.
james Perry- Rating:
- 1.0
Customer did not leave a comment.
Shivam Shah- Rating:
- 5.0
Perfect...quick in and out
Jerome Baker- Rating:
- 5.0
Customer did not leave a comment.
David Xiao- Rating:
- 4.0
Was not available for online pickup before 7am. Had to wait for open. Looks like rental insurance was added to bill but was not on reservation.
Terrence Tierney- Rating:
- 5.0
Customer did not leave a comment.
Pauline Thomas- Rating:
- 5.0
Customer did not leave a comment.
DANIEL KLINGER- Rating:
- 5.0
Customer did not leave a comment.
Keith White- Rating:
- 5.0
Customer did not leave a comment.
Keith White- Rating:
- 5.0
Excellent and friendly service
BRIAN CASSIDY- Rating:
- 5.0
Very friendly staff
HAMID OVEISY- Rating:
- 5.0
Customer did not leave a comment.
Joseph Gilfedder- Rating:
- 5.0
Customer did not leave a comment.
HERBERT CAMPBELL- Rating:
- 5.0
Customer did not leave a comment.
Keith White- Rating:
- 5.0
It was a very easy drop off. In and out in minutes.
CRAIG MARKHAM- Rating:
- 4.0
Everybody was very nice, helpful and so far so good.
Katie Denuel- Rating:
- 5.0
Customer did not leave a comment.
DAVID STUART MOSKOWITZ- Rating:
- 5.0
Customer did not leave a comment.
Matthew Moroney- Rating:
- 4.0
Please let me know if you found my Air Pods in the cup holder of the 20' truck we returned yesterday? i just realized i left them in there... thank you, Bruce - 609-306-4524
Bruce Cortelyou- Rating:
- 5.0
Customer did not leave a comment.
Del Dechant- Rating:
- 3.0
Customer did not leave a comment.
alexa nikitas- Rating:
- 5.0
Great customer service, very knowledgeable and professional!
Anibal Pena- Rating:
- 5.0
Also great service
GLENNALAN MORSE- Rating:
- 5.0
Customer did not leave a comment.
Andy Krygowski- Rating:
- 5.0
Very friendly and informative staff. Facilities very clean and excellent customer service! Will be a return customer 💯!’ John
JOHN CLARK- Rating:
- 5.0
Great service. Super easy transactions thanks.
Seth Baerson- Rating:
- 5.0
The personnel at this location are pleasant, upbeat, and friendly. Great customer service!
Eric Moberg- Rating:
- 5.0
The check engine light was on and the truck did not run well just get that fixed
Ian Rose- Rating:
- 4.0
The staff was great that morning. However I made my appointment over a week in advance because I had plans and needed to get in and out. The staff told me that the manager changed me to 2nd appointment the day before. That was terrible customer service. I made the appointment for a reason. He should have called me which he did not. Poor customer service from the manager. But a big thank you to the men that actually showed up to work that day unlike the manger that changed my appointment on his own.
michael canavan- Rating:
- 5.0
Customer did not leave a comment.
JOHN LINDNER- Rating:
- 5.0
A little WD 40 on the ratchet for the straps may help :-)
Antuan Grantham- Rating:
- 5.0
Fast, easy, friendly employees who showed me how to attach and detach the trailer. Would definitely use again!
Frank Bakka- Rating:
- 5.0
Customer did not leave a comment.
Steven Cohn- Rating:
- 4.0
Customer did not leave a comment.
William Buoncuore- Rating:
- 3.0
The steering system on the truck was the sloppiest, scariest, hazardous condition of any vehicle I've ever driven in over 50 Years of driving. And I've driven some some old dilapidated vehicles too! This truck should be taken off the road immediately and have the steering system worked on. It was so bad that, my following car driver said it looked like I was not in control of the truck. In making a sharp right hand turn, at 30mph or less, the truck actually decided to oversteer into the curve. The following driver observed this too. It also needed a little coaxing to start when cold. The rear door didn't open too smoothly. In all the driving experience was horrendous. Take this road hazard out of service and work on that steering system before someone gets into an ACCIDENT
Diodato Grisi- Rating:
- 5.0
Customer did not leave a comment.
Thomas M- Rating:
- 5.0
Customer did not leave a comment.
Arthur Feygelson- Rating:
- 5.0
Both gentlemen I dealt with were very friendly and knowledgeable.
Robert Sauschuck- Rating:
- 5.0
I want to give super kudos to Sam at the 2015 US HWY NO 22 location . I came in Friday after another location told me they didn’t have a van (I reserved weeks ago) wouldn’t be available. This was an 1/2 hr before I was scheduled to pick up. They told me they would have a box truck available after 4p in another location. That was unacceptable. I instantly thought of the scotch plains location. I spoke with Sam and he said there were no vans or trucks available. There was one truck however but I needed to have it back by next (I needed it til Monday). Although I needed for the weekend I had no other choice but needed to make a call 1st before giving him an answer . Sam overheard my conversation and told be to take the van return it Saturday 1st thing and he’ll have another waiting that I could return on Monday. He made my day. Sam was so understanding and accommodating. He was a lifesaver . He exemplified great customers. Thanks Sam!!
Denise Foy- Rating:
- 5.0
Service is excellent. Sammi is amazing and runs an impressive operation. That is why I always come to this Scotch Plains location.
DONNA TEVES- Rating:
- 5.0
As always the service was top notch. I have uhaul locations that are closer to me and more accessible but I continue to rent from Scotch Plains because of Sammi and the excellent way he runs this location. Always a pleasure to deal with Manford as well.
DONNA TEVES- Rating:
- 5.0
Customer did not leave a comment.
DONNA TEVES- Rating:
- 5.0
Customer did not leave a comment.
David Osborne- Rating:
- 5.0
Customer did not leave a comment.
Gregg Kopin- Rating:
- 5.0
Customer did not leave a comment.
Manavjot Singh Lally- Rating:
- 5.0
Customer did not leave a comment.
oleg vaysberg- Rating:
- 5.0
Yes 100% super friendly and professional…A+++
JOHN CLARK- Rating:
- 5.0
Customer did not leave a comment.
Earl Pavlak- Rating:
- 5.0
Customer did not leave a comment.
bob o'flahertyu- Rating:
- 3.0
Had a lot full of rentals but only one available apparently. Cost extra money.
Vincent Trinka- Rating:
- 5.0
n/a
Carlos Carabali- Rating:
- 5.0
No pido nada más están atendiendo bien
Juan Garrido- Rating:
- 5.0
Excellent customer service!!!
Annie Decker- Rating:
- 5.0
Customer did not leave a comment.
Gregory MontalbanoAdditional Services at this Location
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