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TEXI R
Customer Reviews for Elba Antiques & Mini Mall
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reserved the truck for Enterprise Industrial Park pickup at 7:30 am. I did not receive a confirmation call the day before. I arrived at 7:30 to be told the truck was not there and the closest one was about 20 miles away. The service rep didn't bother to tell me the other place didn't open until 9, I was there about 8:20. We had loaders waiting on us whom we paid extra since we had no truck. There is more but I will stop here. Bad service and no sense of concern for me the customer. I am a long time customer or was!
Rodney P