Customer Reviews for Urban Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Urban Storage
The owner/manager guy at the desk was great -- very efficient multitasker; low-pressure and helpful.
The Sunday staff could have used some help. She was rushed and rushed us through our walk through. If we had done our usual inspection we may have seen the tire was running low and wouldn't have had the flat in Seattle.
I rented a truck that was recommended for a 1-bedroom, which I have, and I needed multiple loads. Also, a lower price would be nice.
Olivia not only set me up with the storage unit, she also switched my unit to a larger one later that same day when I realized I needed a bigger unit. She was extremely helpful.
pleasant staff, easy move in
Staff was extremely helpful.