Urban Storage (U-Haul Neighborhood Dealer)

Urban Storage (U-Haul Neighborhood Dealer)

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918 S Horton St
Seattle, WA 98134

(206) 328-0101

(Near Tullys)
Driving directions

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Standard Hours

  • Mon-Fri: 8 am - 7 pm
  • Sat-Sun: 9 am - 6 pm

Storage access

  • Mon-Sun: 5 am - 11 pm


  • 24 hour dropoff

View Rentals

Customer Reviews for Urban Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Urban Storage

Overall rating: 4.5 out of 5 stars

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RICHARD H. on 6/30/2014
Rating: 4 out of 5 stars

The owner/manager guy at the desk was great -- very efficient multitasker; low-pressure and helpful.

TAM P. on 4/5/2014
Rating: 4 out of 5 stars

The Sunday staff could have used some help. She was rushed and rushed us through our walk through. If we had done our usual inspection we may have seen the tire was running low and wouldn't have had the flat in Seattle.

Benjamin B. on 4/4/2014
Rating: 3 out of 5 stars

I rented a truck that was recommended for a 1-bedroom, which I have, and I needed multiple loads. Also, a lower price would be nice.

tori D. on 3/31/2014
Rating: 4 out of 5 stars

Gal at desk was friendly and Busy! Key drop box was broken so I lefte keys under the seat as requested. .( not her fault, ). The van was dirty inside. Literally, dirt all over the floor, which really ruined my brand new mattress set. I'm not happy abt that all! I could have paid for blankets, but it should have been cleaned. She did say the guy just returned it and she was slammed. So again not her fault. The location was convenient, my first choice was Morgan n 35th i n west seattle tho. They didn't have a van at all for Sunday. Disappointing again. But, when u need to move, who else is in biz? I'll use again for that reason. I have had hood experiences in the past.

Kevin B on 9/2/2013
Rating: 4 out of 5 stars

Olivia not only set me up with the storage unit, she also switched my unit to a larger one later that same day when I realized I needed a bigger unit. She was extremely helpful.

susan j on 7/9/2013
Rating: 3 out of 5 stars

pleasant staff, easy move in

Zack C on 9/22/2012
Rating: 4 out of 5 stars

Staff was extremely helpful.