Customer Reviews for Urban Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Urban Storage
Everything worked the way it was supposed to. Guy at the counter was nice, van was set up as requested.
Other than that, it's a cargo van. What else do you expect?
Mike (non-manager) was professional and efficient. Will rent from this location again!
The location didn't have the appliance dolly that I had reserved online, but they did their best to make it right. This seems to be more of a fault with the U-Haul online reservation system for allowing me to reserve something that they didn't have at that location.
It was a great experience...
The owner/manager guy at the desk was great -- very efficient multitasker; low-pressure and helpful.
Olivia not only set me up with the storage unit, she also switched my unit to a larger one later that same day when I realized I needed a bigger unit. She was extremely helpful.
pleasant staff, easy move in
Staff was extremely helpful.