Customer Reviews for Used Book Warehouse
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Used Book Warehouse
unfortunately there was a slight miscommunication regarding one month of free storage. I was under the impression I would receive one when I arrived to my destination but upon arrival they were booked and I had to drive 50 miles to the next available location. Nothing major but a small bump in communication.
unable to find a ramp trailer anywhere on the coastal area for two days. the one that was available was already reserved. more ramp trailers , please
1.) Excellent customer service.
2.) Manager was very professional and even has Sunday hours to accommodate his customers.
3.) Took care of the mishandling of the mileage documentation from the rental place I picked it up from and made it right.
4.) I would highly recommend this uhaul location for their professionalism and customer service.
This is the most comfortable and friendly group I've had the opportunity to deal with in the U - HAUL CHAIN. THEY TAKE PRIDE IN THE SATISFACTION OF EVERY CUSTOMER.
The helpful tips that they offer me about my destination and travel route are great savings in time and money. Thanks
Real nice people and will help you.
The guys were great, thanks for the excellent service.
Excellent Rental Facility. Well run - very helpful and friendly. Will use them again.
No improvement possible!!! What a wonderful, courteous, professional and friendly experience.
I WOULD HIGHLY RECOMMEND TO OTHERS
Nothing. They are helpful and friendly!
Trailer has leak and got our furniture wet.
I've dealt with these four times now they've been outstanding all four times would highly recommend
Very helpful and friendly
Not applicable rating given because the place is an old wooden building where the owner has a used book store. He really doesn't seem to be into his work in terms of professionalism. The interior of the truck had mud on the floor mats and obviously had not been cleaned. The rear compartment also showed signs of prior dirt and debris.
we went to pick up the unit at 8:00 and no one was there on a Saturday. Someone finally showed up around 10:30? You guys need to let people know when units are not available. It is moving day and I could do something else with my time. We called U haul and the people on the phone could not figure out what was going on. All finally was worked out. Please keep your buyers informed of situations.
The truck was out of alinement.pulled to the right. Could not drive at night because the headlights were messed up.
This location was fantastic!!!!!