Customer Reviews for Used Book Warehouse
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Used Book Warehouse
None. Friendly and prompt service. This location always treats you well. I have rented a trailer here before, and will in the future
All went well, the trailer was hooked up for me, lights hooked up and away we went. I did not have to get out of my truck.
Great Experience everyone very helpful !
Very helpful staff. Drop off was easy. I've used most U-haul locations in this area multiple times over the past 10 years. I never had a bad experience at any U-haul, but this is my preferred. I drive past multiple locations to use this location.
Jim at the book store location is one of the finest people in the U-Haul business.He knows the equipment and gives the proper guidance on the equipment that you rent.He personally hooks up the trailer.Jim is a professional and is an asset to U-Haul. Corporation
The employee was very helpful and helped me unload my car.
The gentleman that helped us was super nice!!! Thank you!! Will use them again!
Excellent service from the owner and staff
The trailer I rented was well built, trailered beautifully, and was exactly as described. The online reservation process worked as expected. This will be my go to service in the future.
Very friendly and helpful!
The owner dealt with us in a kind and professional manner. We will rent from him from now on. I will recommended them to everyone needing to transport goods God bless them!!!
Used Book Warehouse owner was amazing. I was upset that UHaul had changed my pick up location without notifying me, and I was scheduled for pickup at 8am and this location didn't open till 9. This set me back on my Movers and cost me extra money. This is a UHaul issue, Used Book Warehouse was a great experience and I was thankful the owner made the pickup quick and painless.
At this location, nothing. He's a great dealership for uhaul.
The original place, lone star lumber, was equally polite and helpful. The only one point to make that location perfect would of been to call the one who was supposed to bring the truck back, would of not waited until hours past it's return time, with me calling and waiting with expensive, hourly workers I had to pay while waiting on a truck that ended up not to be returned. Cost me $80 of labor time, by the time I had to get replaced, driving 15 miles away to get it.
April, of corpus marketing was kind and did extra mile to get me a truck. Hopefully, she will do the same to credit me the $50 I was given for having to go to further away, Fulton, site.
It's where my bank balance had uhaul deductions from my account double as I wait for refund.
that $50 to be credited is approx paying for the MILES I was charged to be dealing with a location 15 miles away. I was charged mileage for this inconvenience. My time and paid hourly labor waiting was of no $ value.
And, I am waiting still for the $50 credit.
The politeness by all, though, was very good.
Please get me the refund.
I will use uhaul again.
BTW, penske is a tricky business. If I would of agreed to pay double the normal rate, i could of gotten a truck.
at least uhaul is not a price gouger as penske proved to be.
Very friendly and helpful.
Displeased with not knowing whether my preferred pick-up location would have the truck available till the night before. Very hard to coordinate and plan logistics knowing I may have to travel ip to 50 miles to diffeent location.
Very nice people managing trucks at this location. Already recommended to a friend. Close to Holiday Beach and Fulton.