Customer Reviews for Valley Express Towing & Auto Repair
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Valley Express Towing & Auto Repair
This drop off location in Mesa , AZ was nothing special to comment about !! The man in the office was polite , and asked about our general U Haul experience . The yard man did his job , but was grumpy and unfriendly . Got the feeling I was being a nuisance dropping the trailer off . Won't go back there !!
Pricing is deceptive. Charged me for more miles that I used.
I got what I expected. The help was efficient and nice.
The signage was lacking. Only found it when we saw the U-Haul trucks. The location to pickup did not have the size truck we were sent to another location and they did not have my hand truck and had to go back to the original location. It was a back and forth process. However the personnel were very nice.
The young gentleman that helped me out at the front desk was awesome. Very quick to get me in and out, was informative, and they upgraded me to a bigger truck. It was very easy for me to return the truck after hours and I received an email stating what they charged me the next morning. Would definitely use again for my next Uhaul experience over other locations.