Customer Reviews for Valley Express Towing & Auto Repair
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Valley Express Towing & Auto Repair
The people were friendly and knowledgable...much better than the other facility that I've been using. I will request this one from now on.
The moving helpers, Nick's Movers, were outstanding. Their two guys, Justin and AJ, were on time and courteous, and worked hard and fast nonstop, without even a break, till the van was loaded-- and this in the heat of the desert summer sun.
The first location I was sent to should really take the blame for my frustrations. After having a reservation at one location and I went to pick the trailer up I was told there were no trailers only to be sent on to two other locations. I still don't understand why reservation guarantee didn't apply. It was a real inconvenience. I could have gone to this location to begin with. The taxes charged were higher than the applicable tax. I will definitely look at another company first when I rent again.
The gal that booked the reserv back in Apr, Vicky, did an outstanding job. However, the FIVE people I had to deal with day b4 pickup were idiots. There names areKimberly,Jason,Mariah,and mgr Eric said I couldn't rent a truck from Mesa unless I was in Mesa..WRONG
The trailer had 2 new tires but one went flat. Leaking around the bead due to a very rusty rim. Company who fixed removed tire in hotel parking lot, cleaned rim/bead, re-installed tire and this time it held air.
Friendly staff and served promptly.
People were very friendly and helpful and efficient.
But the vehicle was very dirty and obviously had not been cleaned as it had dirt all over it and the windshild was totally dirty with bugs and mud.