Customer Reviews for Value Store It
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Value Store It
I drove 14.8 miles and the establishment charged me for 40 miles. I reset the trip odometerswhen I drove out. Marie behind the counter, not the person that rented me the truck said I sho have checked the persons work when I left. No one told me that when I left. I think this is another scam to charge people more. Don't go here and be ripped off for 15 dollars...
Be more accurate on the mileage in the vehicle, so as to overcharge. Give information on the amount of money being held on the credit card before finalizing a transaction. And inspect the vehicle with the customer and mark any current damage appropriately instead of sending the customer to do it themselves.
Did not get the dolly I was charged for. Made moving difficult for the movers. I was at work and not able to make it back to the store. I was charged for late fee. The dolly would have made moving things much easier.
Why do you charge per mile? Im paying for the hourly usage and gas, what does mileage have to do with anything? Am I also paying for the depreciation of truck?
Its ridiculous and has no bearing on business but to make your company more money. You should charge on time not mileage.