Customer Reviews for Value Store It
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Value Store It
Convenient 24hr drop box.
the pick up service was excellent but trying to pay you guys were horrible
Nothing. Miguel was very helpful and professional. Thank you!
Staff was friendly and helpful!
All trailer trucks need to have a ramp. I ordered a 10' truck that didn't have one and I didn't know that until I picked it up. That posed great difficulty during my move.
it was quick and pain free.
Very bad experience! First off all the truck smell like horse manure! Then inside lights were hanging from the ceiling. We chose this size of van because we needed to fit queen mattress and box and in your instruction video it shows it will fit...but you can't even fit the queen size Matress in sideways, only flat way which is ridiculous! Would have rented larger truck if we new that because it made our move so much harder as we had to stack up Matress on the top of boxes and delicate pieces?! I would suggest clarifying in your video and description that that's the case, so people know not to move queen mattress in this van. Next time we will use a different provider, that's for sure!
i got charge to much plus I had to fill up the tank never again
Will rent again great service.
The staff was nice and friendly and I would recommend this location for its customer service; however, there were cocokroaches in the truck.
I originally scheduled a pickup truck at a different uhaul location but they did not have a truck for me. They had me call customer service to schedule a pickup truck at a different location 1.5 hrs later (too late to meet my schedule). I had to spend an hour on the phone with customer service. Where is the $50 reservation guarantee? Seems like a scam so far.