Customer Reviews for Fas Gas Plus
(U-Haul Neighborhood Dealer)

Rating:

1.0

I was charged an extra fee for which I did not sign off on. My signature was forged.

Rating:

4.0

Good Service.

Rating:

1.0

Be there to actually deal with customers 8n person

Rating:

1.0

There was another location in Swift Current, which we dealt with first. The gentleman manning that store should not have a job with U-Hal. He was 100% incompetent at what he was doing. Unable to answer questions. Unable to enter information properly. And gave us wrong information. The person at Fas Gas was definitely more approachable, and could speak good enough English to be understood, but also gave us wrong information. We were shocked at the discrepancy between what we were told in Swift Current, and what we found out in Richmond, British Columbia, when we went to drop the U-Haul off. Also, the U-Haul trailer in Swift Current was filthy on the outside. No one had cleaned it up in a very long time. We would be hard-pressed to rent from U-Haul ever again.

Rating:

3.0

We booked for a pick up in regina and they didnt have a truck. Had to pick up in swift current. Cost me a lot of money in gas to do this with no compensation from uhaul. Disappointed in that

Rating:

3.0

The trailer rental was not easily accessible for prompt pick up & the furniture dollies were not available as requested. Equipment operated as expected and without issue.

Rating:

1.0

I was booked for 4:30pm and They let me wait for an hour for me to get my trailer 5:30pm and I am not pleased with the manager cause I waited for him for more than 30 minutes and the right signal lamp is not working, they sold me a trailer plug connector to convert from 7 pin to 4 pin, either buy it for $30 or rent it for $20 so I just bought it cause I do not have a choice I just want to take the trailer and get out of the place.

Rating:

5.0

Well I didn't get a cart or any moving blankets thats it that all

Rating:

1.0

The guy who helped me was friendly, unfortunately he didn’t not understand that I needed a one way trailer rental. When I dropped it of an other location I was charged another $200. I phoned customer service and still haven’t heard back. I’ve rented many trailers from U-Haul this was by far my worst experience

Rating:

2.0

Feels unprofessional and even fuel cap was opened when I picked up but they didn’t know about this and keep telling me not a problem. But it could be a problem for future.

Rating:

1.0

Give me my 15 dollars back.

Rating:

5.0

Train personnel

Rating:

5.0

Drop off was early and smooth