Customer Reviews for Wallace Gas & Oil North Main
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Wallace Gas & Oil North Main
Seriously train your agents in customer service!
We were originally directed to a site that no longer has U haul rentals. It would be helpful if you would remove this site from your list of options. I think it was called the Country Lodge.
The man that helped me was doing his best to resolve the problems with our check in, however he was unable to contact anyone at Uhaul to help fix the issues. He told me there was not enough gas and I assumed that the 10 mile drive from the gas station to his location used more gas than I thought. As we started filling up on location I realized that far more gas was going in than I thought should be. There was a major discrepancy between my paper work and the computer record, by then, I had pumped 37.00 in. I wouldn't hold the rating of this locations cleanliness against them. In Lamar I would not expect anything like the Boulder location, I was just glad there was something close by.
Scheduled for pick up a truck and when I got there they said they didn't have it.. turned out they did but it was checked in wrong. . waited for 1 hr
the doors to the trailer were difficult to close and needed adjusting
Very quick and professional. Even though they were busy with other things and it was late on a Sunday, they were very helpful.