Customer Reviews for Alleys Broad Street Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Alleys Broad Street Mini Storage
Nice and helpful people run this location.
They were exceptional. They made sure I had all of my needs for the use of the truck.
I do not like the Dollie and pads in the van part because they took up space I needed. Did not need the blankets or Dollie.
Nothing, everything was perfect.
I appreciated that the owner did a walk around. He made sure to answer any and all my questions. Only complaint is that there was not an appliance dolly available.
Friendly staff, courteous. very professional, I would recomend this location to any one in the Cookeville, TN area.
I had a reservation via uhaul web site to pick up a truck on 25 May. I happened to call that morning to change the pick up time. Even though they weren't officially open on Memorial Day, they went of their way to rent me a truck. I am very appreciative. Not sure why the website allowed me to pick up on a day when location not open.
The lady and gentleman that run this operation are top notch. We were in a bind because our plans fell through for moving a vehical with our own equipment. On short notice, on a Saturday morning, this U-haul outlet helped us get a car hauler rented quickly. We got instructions on how to use the equipment that was well-maintained, completed the paperwork transaction in a nice home based office, and were on the road in a short period of time with no hidden charges. It is evident that this management team puts a lot of effort into their business because the vehicle space was well laid out with plenty of turn around space for large prime movers on a well graveled drive/pad. This was a pleasant transaction from a great U-Haul team that represents a high standard of good busuness practices. Thanks for the assistance!!
I was very happy with the customer service. Everyone was nice and smiled a lot. I would definitely use this UHaul dealer again.
Great folks who are very thorough and professional!
Excellent service! Professional! Very personal!! Awesome people!
Service exceeded expectations. Great, friendly service, they went above and beyond.
Super nice couple that own and operate this operation.
The Alley's are great people. They had everything ready and made sure the trailer was hooked up correctly. It was a great experience!
Great customer service! Good honest people...very accommodating! Will come back to them every time as well as recommend to everyone!
They are perfect! Very helpful!!
This was a great experience. The truck was clean and in excellent condition. The management were very professional and friendly
Very nice people but the location is out of the way
Owners were very polite, helpful, and friendly. Would definitely recommend to anyone.