Customer Reviews for West Broad Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of West Broad Mini Storage
Very accommodating! ! Went our of their way to help and be fair.
Very pleasant experience. I will be back.
Manager was very personable, friendly, and helpful.
Service was excellent and I have no suggestions for improvement.
Very friendly, energetic and customer oriented. A family business.
The people that run this location are the best Uhaul employees I have ever worked with. I would recommend them to anyone and everyone that ever needs a move either in town or cross country.
Great location and very easy to find. This place was clean and inviting I would strongly recommend this place and if I need to will use this location.
There was a problem with the truck i reserved. When i got there they had it ready for me to inspect and had the back door up on the truck so i could see the inside and when the woman there went to shut it it messed up big time. Shawnda and Brain were really nice and very apologetic and they didnt have another 26' truck so they called uhual and got me a great discount on a smaller truck and it worked out great. Brian and Shawnda are very great people and i would recommend them anytime.
Nothing, everything was wonderful. Great service and great people.
Thanks for allowing me the opportunity to rent a vehicle.
Dropped off at night. Called in the morning by mgr for some additional info ... he was very personable.
Friendly and knowledgeable
Guy that ran the place was very friendly
two locations closer to my house not sure why I was sent there.
they were very friendly and customer oriented i will rent more trucks for them in the future
Use a checklist before customer leaves. had to go back for forgotten pads. No big deal.
Make sure all trucks have functioning A/C with charge (i.e. Freon). Only takes 5 or less minutes to check...huge reward for customer not returning a truck to swap or having to call roadside assistance.
Although the proprietors were helpful, kind and friendly, the truck has issues. The battery was dead requiring a boost from a good samaritan and the right hand turn signal was inoperative. The engine was left running to ensure we were not stranded again. However, i will say again that the owners were apologetic and allowed me to return the truck with only 1/4 tank instead of the 3/4 required.
West Broad Mini Storage was AWESOME!!! Could not have ask for anything better
These people were super nice. We wanted to pick up the truck early due to rain. They were very cooperative in letting us do so.
Nothing . They people who rented it to me was very nice. Thank you so much.
This was, without a question, the best experience I have ever had with U-Haul. Brian was friendly, professional, and extremely helpful. I have grown to expect terrible service from U-Haul over the years, and was delighted at today's surprisingly good service.
Just continue with your excellent service.